I left a five-star review two years ago. Today, they're back, and it's another five-star day. Sure,…read moreI dropped thousands of dollars on the replacement of the pump and all the 30-year-old wiring and such which had failed as a group. It's not like we're made of money, and it's a hard pill to swallow, but it had to be done and I can't imagine it going any better or in a more timely fashion than this team. I called yesterday afternoon when we discovered the pump was no longer pumping. They were out here before the end of day and troubleshot the problem. They were back first thing this morning with all the tools and equipment they could need and had the replacement project wrapped up shortly after lunch. Our pump is running, tank filling, I'll be able to do the dishes and take a shower before dinnertime. The crew, from office staff to the two young men who came out to do the work, were friendly, professional, and understood that no pump means no water, an issue not only for rural residents, but all the animals we support out here. It's nice to work with a locally owned company with so many years of experience in the area that they know the wells like they know their own children. I hope I don't have to call for another decade, but if I do, I know who I'll be calling.

Filipponi & Thompson are a great company! They have been out to my house a few times to diagnose…read moreand repair my well/pump system. They are easy to get a hold of. They return calls quickly and their service technicians can quickly diagnose the problem and fix it right away. I highly recommend them!

Needed a well inspected on some property we are purchasing , called on Pacific Coast Well Drilling…read moreand they were prompt , courteous and very affordable.

If I could give this guy a zero I would. Contacted him for a new well. Very slow to respond. Told…read moreme It would be 3-4 months. Contacted him 2 months later. Didn't even know who I was. Said he got a new phone and it would be 3-4 months. Contacted him one more time to see where we were on timeline. Guess what. Still 3-4 months. If he didn't want to do it he should have just said so. Now we've wasted all this time with this flake. Don't use this guy. Doesn't know first thing about conducting business

The first well I have had to drill and Chad did a great job. He works by himself which is amazing…read moreand has new quality equipment to get the job done. He did what he said he would do and followed through with everything he said he would do. I can't think of a better person to work with if you need a well drilled.

Jason is the best. Knows what he's doing and takes care of business. He is the only well and pump…read moreperson we want to call on for service.

I called Essential Pump and Well and Jason (one of the owners) answered and we set up an…read moreappointment for an inspection of our pump and well within 2 days. Jason showed up on time, performed his inspection and advised me of his findings within an hour. Very professional and efficient. I will definitely use Essential for any well and pump problems in the future.

I have had the privilege of doing business with Mello and Sons since buying my property 25 years…read moreago. Just last night as it was getting dark I called Wes Mello Jr. I informed him we had a broken pipe causing a flood. He arrived in less than 15 minutes and was a HUGE help. After making sure to stop the water flow, Wes came back out first thing this morning to FIX the issue. I am grateful for a family owned and operated well company that provides INCREDIBLE customer service. Thank you Mello and Sons! You guys continue to come through for us!!!

We have had Mello & Son's Pumps & Motors service our well and connected equipment for various…read moreissues since 1997. We find their charges to be fair. They are always prompt in getting back to us. Wes and his sons are friendly and courteous. They always clearly explain what they found to be our problem, repairing it with no need for a return visit. We have highly recommended the Mello family to several others in need of well service and heard back good reports from every one of them.

They were out here the same day making sure we were all set and even went out of their way to…read morefollow up with us and ask how it was going! Amazing customer service from everyone and a tremendous job well done. We cannot express our appreciation of the service we received from Brand X! These workers really value their customers!

From the owner: Quality service at an affordable price, family owned and operated. read more

I've called before and very nice and gave me a written quote, however when I tried contacting…read morelately Jan 2020, I received no answer, I hope Mr. Naffziger is ok?

Exceptional service! I was new to drilling a well. Melvin, the owner, took the time to walk me…read morethrough the process and answer any questions I had. He explained the pros and cons of different ways to go about drilling a well. He tried to get additional information for us about our home from the county, and he followed up when he said he would follow up. Also, the invoice was way less than what people told us it would cost. Naffco knows their business. Give them a call and you will be in good hands.