In February 2025 I was startled to learn from the PGE monthly statement that my system's solar…read moreproduction had declined by 29% year over year. I contacted the company that had installed Tesla batteries and additional solar panels in 2023 but received no support, just evasion and obfuscation. I contacted other installers about working on my problem, but they all turned me down. If anything, my search became even more difficult because of the midyear revision of the expiration date of the residential federal solar credit from yearend 2034 to yearend 2025. That seemed to intensify installer focus on securing and completing installation of new systems by the 12/31/25 dateline. By September I still had not found anyone to help me, but my luck changed that month. Some weeks before that I had looked at Photon Bros central California website but held off contacting them because a note there stated that they were doing repair work only for current customers. In September I decided to call and ask about them working on my problem in 2026. The person I spoke to took my name and phone number and said he would pass it on to Photon Brothers office in Colorado. In about a day or so I got a call from Service Coordinator Jake Brann and that set things into motion which resulted in power generation being almost entirely restored by early December. Service Tech Ruben Quintero discovered a defective junction box in which connections for a 10 panel array were burned out. He replaced the box and the connections. Ruben also noticed that an optimizer on another panel needed to be replaced. Jake ordered a replacement from SolarEdge. It took a while for that to be shipped but it was installed in early June. Monthly system output exceeds levels from two years ago.

We purchased two Tessla batteries from the Photon Brothers San Luis Obispo office around December…read more2024. One of the selling points was that we would be able to receive a rebate from Central Coast Community Energy (3CE) upon completion of the project. Photon Brothers told us that they would help us with the rebate and application process. Although they did help with the application process, they failed to explain many of the requirements needed to obtain the rebate. For instance, we were never told that we had to program our battery to discharge at least 50% of its capacity daily during peak hours for a two-week period while 3CE would monitor the battery system. Upon completion of the application it stalled, because we did not know about this requirement. At least half a dozen phone calls were made to 3CE to try and figure why we were not getting our rebate. It took us over a year to figure this out, with NO HELP from Photon Brothers. Their response was something akin to, "This is between you and 3CE." A simple explanation would have relieved us of much aggravation. We finally received our rebate in March of 2026, well over a year from when we first applied. In addition, we never received instructions from Photon Brothers on how to use the Tessla App to maximum the benefits of the battery system. When we would call Photon Brothers for help with the App, sometimes we received assistance, while other times, no one called us back. We watched the Tessla Battery videos and did not find them helpful. In conclusion, we are disappointed with the lack of support received from Photon Brothers.

Axiom 360 did a fantastic job of getting my new roof and solar system installed quickly as we were…read morerunning against the clock to obtain the solar tax credit that was expiring at the end of 2025. The salesman, Jeff was extremely helpful and communicative in explaining to me our roofing options (needing replacement due to the prior roof's age) and the solar system we would need to minimize any future payments to PGE as well as obtaining tax credits and rebates. We had a complication in that we were in the process of purchasing the house and the purchase was not set to go final until early-mid December 2025. Also, the holidays. Axiom staff stepped up big time. Even though they had other projects in the works, they squeezed us in. These complications required continuous coordination between Axiom representatives with the prior home owner (who was still occupying the house), and separately me because the prior owner's agent made it clear that the sellers and buyers (me) were not to directly communicate. In other words, Axiom had to work this project with two "owners" of the house, owners that were instructed to not talk to each other. As I was a "newbie" to solar I had lots of questions (and a desire for perfection). Clay and Justin were extremely patient with me every time I emailed, called, texted or visited their shop (to drop off payments) to coordinate the work, and for them to explain exactly what was being installed and all the installation steps that were being taken. I especially want to call out Justin and Sean for making sure we got the system hooked up as quickly as possible to PGE to export energy to the grid. Sean came by twice after the installation was complete, first to ensure PGE would bless the hookup and second to walk me through the system and show me how to work the App. The roof looks great and the system is working great. I strongly recommend these folks for roofing and solar system installations.

Terrible service. Signed a contract and was ghosted for a week. Called a week later to follow up…read moreand was told they didn't see the contract was signed. Was also told I was going to be called back with an update. I called back a week later since I received no update and was told I would get a call back at the end of the day which I didn't. Then call the next morning I called and was told they won't be doing my project. Super unprofessional would not recommend this company what so ever. Clay is not the right man for the job and the owner shouldn't be doing business if he is going to be unprofessional like that.

Solarponics prepared the contract to install a 50 amp outlet, including a level 2 EV charger. They…read moreprovided a Wallbox charger that's programmable to limit car charging to only the off-peak hours automatically. The contract price included everything needed, including the county building permit. Although they installed my 240 volt outlet adjacent to my electrical panel as I preferred, I learned that it would have been the same price for a very long wiring run which would make it an even better value because it affords the flexibility of locating the outlet at the most convenient location for anyone. Their installation team was very friendly and did the job professionally. My project manager also applied for the 3CE rebates on my behalf, and that brought the total cost down to $250. In checking up on the status of my rebate applications, the 3CE agent confirmed that their funding for rebates is unaffected by the current federal government's pulling back of existing approved and funded programs, as well as closure of offices and various government services that provide support. All's good!

I hired Solarponics to install a Span smart electric panel. They were quick to respond with good…read morecommunication and the service was excellent. Moving my panel involved a lot of work, and they left with a very clean installation and excellent work. They were also quick to respond to and help with a few follow up calls to get updates to the panel. I have already recommended them to my neighbor and will continue to recommend Solarponics services.

A white truck with JDR ELEC as the license plate was driving reckless and didn't bother to looks at…read moreoncoming traffic before making a right turn out of the gas station - cutting off drivers. Yikes. Also I think he's allergic to his turn signals as he blows past cars going 85 on the highway. Idk about his electric work... but not a decent driver.

Justin gave us great advice and same day service. Very knowledgeable…read more No issues AAA++++

SunWork installed a heat pump water heater for us a year ago. The entire process went seamlessly -…read morefrom obtaining the bid, to the installation and the customer service during the entire time, including followup. We are so happy we chose SunWork.

I have completed two projects with Sunwork. First was a complete roof top solar install. The…read moresecond was a heat pump water heater exchange for a gas fired water heater. Both projects went seemlessly on all counts. They were completed on time and in a very professional manner. Next time I have the oppourtunity to use Sunwork they will be first on my call list.

I held out hope this company would take responsibility and treat their repeated failures as one‑off…read moremistakes. Instead, it's clear this is simply how they operate--followed by deflecting blame elsewhere. This company demonstrates a consistent pattern of poor communication, missed commitments, and lack of follow‑through. They were the original installers and were hired to replace our batteries. Site survey completed June 2025, plans approved November, permit held for four months--and still no installation. After I repeatedly chased them, they scheduled an install for 2/10/26, then canceled four days before due to missing parts. What followed: ignored calls, unanswered emails, empty apologies from management, and promises of "personal follow‑up" that never happened. Ultimately, they blamed the lease holder and walked away citing their contract for repair had been pulled. (no kidding after 10 months of having it in your lap without ANY end in sight). Based on documented timelines and repeated lack of communication, this experience reflects systemic operational issues rather than isolated errors.

Excellent value for the money Much cheaper than Sun Run and…read morethey let me have the Energy Credit. I had a couple of small issues with installation. They came out quickly and repaired. Also brought me a refund check and a bottle of their wine from a local winery Couldn't say enough good things about service, quality and attention to details and a willingness to always make the customer happy!

About a year ago, we decided to install solar panels on our roof. I asked Brian to give us a bid…read morewhich he promptly did. It was detailed, and the price seemed fair. I also asked another local company to give me a price--they were more expensive and took more time to come up with a price. We went with Estero Bay Solar Solutions. From the beginning Brian was on top of the process. When the solar panels that he first proposed were not available, he got us a replacement at the same price. He always communicated with us during the installation, and he worked well with the roofer and contractor (we had a new roof put on at the same time). Brian interfaced with PG and E, and he always came when he said he would. He makes regular inspections and will clean the panels if necessary. I've given him permission to use us as a reference, and to use our installation on his website. The panels keep generating electricity, and my electric bill for the year is what it was for one month. I highly recommend Estero Bay Solar Solutions.

Just had Brian install a solar system on my house in SLO. He is an very professional contractor. (…read moreand a nice guy). He had the best price in town and his work is good. He made it all very easy for us. He handled all of the details needed to get a construction job done in the city of SLO. The city was easy to deal with too. Brian kept us informed at every step of the process. When he said something would be done it was done. Brian didn't take any shortcuts and went out of his way to make sure the job was done correctly. He is very easy to deal with.