Was able to book short notice. They were on-time and very thorough. Great job, very responsive. I…read morerecommend.

Wonderful service from the initial quote through to completion. They were very respectful of our…read morehome and did a wonderful job. The pricing was also excellent for the quality of service provided. I would highly recommend City Wide.

Doug does an outstanding job. He completely got red wine and dog vomit out of my rugs at a…read morereasonable price. And he cleaned my upholstery perfectly. I always use him when I need to have my carpets and furniture cleaned. He did an outstanding job cleaning our grout. Also, Doug is very personable.

Excellent service, great work. You have to use them. Our carpets. Same out wonderfully.read more

If you are looking to have carpets professionally cleaned, you should definitely checkout Pristine…read moreCarpet Cleaning! They were very responsive, reliable, and polite. They did a great job! I was amazed woth the work they accomplished...I didn't know my carpet could become one color again. Not only did they do a great job, they made sure to explain the process and made sure I understood. They also told me what to do moving forward that would help keep are carpets in good shape. We will definitely be calling them in the future for our carpet cleaning needs!

Bob was on time, professional, and very thorough. The carpets look great - almost new. Very happy…read morewith the work and would highly recommend.

We were thoroughly impressed with their air duct cleaning services! The team provided exceptional…read morecommunication, arrived punctually, and took meticulous care to protect our floors. They explained each step of the process in detail and demonstrated their expertise through the before and after video footage. Before leaving, they cleaned up thoroughly, and we are delighted with the outcome. I particularly appreciated the company's prompt turnaround. I had inquired about an estimate and was scheduled for an appointment the very next day. Thank you and your team for providing such excellent service.

Caitlyn and Montay arrived early (but asked first if that was okay) and did an amazing job on our…read morecarpets. We got one of their specials which was great value and also learned about the perils of using our portable home machine. Fast but thorough, pet safe, great results and very friendly and professional. I'll definitely be using Zerorez again next time my carpets need a clean! Thank you!

Nevin did a great job on our carpets. He was very honest about what to expect and what services we…read moredid and did not need. The carpets looked and smelled so clean once he was finished.

Nevin is a one man operation and that's a GOOD thing in this case. Unlike many carpet cleaners in…read morethe area, he's not beholden to a franchise. He can use products that he finds that are the best. He uses the equipment that he wants to use because it works! You will find that certain pieces of furniture cannot be moved. In my case, my TV and the TV console were not to be moved anyway. Everything else was either moved out the way prior to arrival or moved and returned to their original place. We even moved the furniture around in one of our bedrooms. You can book online and you will get a price before anything gets done. Nevin uses a laser measuring "tape." It's more accurate in calculating square footage.I had to change my date and time three times. They were completely okay with rescheduling. You get an email a few days prior to your cleaning day that tells you how to prepare your home. It was quite helpful. When it came to cleaning carpet, this man has some of the finest equipment. Nevin didn't just CLEAN these carpets, he RESTORED them. And...the carpets are WHITE. Have you looked at your carpet, saw how matted down it was, and think to yourself it would never look plush again? Think again. My carpets look NEW again. Nevin has a great attitude and he doesn't miss spots. He's meticulous. Kind of a perfectionist. He's also a great time manager. I was scheduled into a 10-1 block. He was here at 10 and done before 1. He's definitely going to be coming back here. When we finally sell our house, I'll be recommending the new owners stick with Red Hot Carpet Cleaner.

This got really weird really fast after I posted this review…read more John called me the next day, having figured out who I was - to complain about the "bad" review I had written. I had actually given him 4 stars because of the quality of the work, deducting one because of the hose length situation. I don't know on which planet a 4 star review is a bad one, but yeah. He was *really* upset, claiming that nothing I had said about the hose situation ever happened because the bulk of his business was actually apartment buildings and hotels, so *of course* he had had plenty of hose. He denied asking to go through a window - and among a couple of other strange claims, he actually tried to tell me that *I* had told him to stop cleaning my hallway halfway back! Seriously?? We went back and forth, and the upshot was I asked him to come back. I was disappointed that his first available appointment wasn't for a week or so, and then he said h

John and his team do a wonderful job with the carpets and especially the tile. Recently I had him…read moredo a concrete floor which looked brand new when he was finished! I have used him for 2 years in my restaurant which has many high traffic areas. They are trustworthy and efficient. Thank you:)

I used this company to clean our carpet as part of our rental agreement. They were so flexible with…read morewhen they could come, and I got my full deposit back from our rental company. I was not present when the cleaning took place, and they still did a great job! Very reliable!

Called last week and was able to get in first thing today! Very fast and professional. I have the…read morecarpets cleaned every year, and the carpet now has one less spot than the last time it was cleaned! I will be adding Blue Diamond to my phone!

Quality was terrible, $700 and they made my house a total dust bowl. I had the ducts cleaned to get…read morethe dust out of my house and they just made it worse. My house has never been dustier. I don't think they knew what they were doing at all. They would only deserve negative stars.

Outstanding! What I thought was gonna a messy expensive project, turned out perfect with Long's…read more Beat the competition by half! Very informed and professional workers. Corey and Case were excellent. They explained what they were going to do and they advised me as to their progress. Give me some pointers for the future and I am overly pleased with Long's and with their service. Well done!

Recently the New Alexandria Carpet & Upholstery Cleaning company cleaned my beige living room and…read morehall carpet. I was amazed that the "path" through the living room and hall had disappeared after they were done. The whole carpet was much lighter and brighter. The carpet that I thought had to be replaced was so clean when they finished that replacement was not necessary. They also thoroughly cleaned my long sofa. I had assumed it would never come clean. It was amazing to watch their cleaning procedure. I had this carpet steam-cleaned several times, but their equipment and procedure was far superior to just steam. Would I call them again.....Absolutely!

As owners of rental properties, we have frequent need for good carpet cleaners. Over the years,…read moreI've tried many companies using various types of cleaning at all price ranges. I have finally found the absolute best carpet cleaning company ever! To say their cleaning was exceptional is an understatement! New carpeting for the unit was already being considered, but after the crew examined the grime and spots left by a tenant, they felt confident they could do a good job. After they were finished, I was astounded to see 12+ year old carpeting that looked almost new!! It was a complete transformation. The excellent and prompt service I received from the office and the professionalism, courtesy, and competence of the entire cleaning crew exceeded my highest expectations. There is no reason to try anyone else...it just couldn't get any better.