The worst RV place ever! Buying a camper from Johnston RV was one of the biggest mistakes of my…read morelife. We bought one 5 years ago, and it's been nothing but problems since day one. By 2024, the camper was completely totaled from leaks and damage. From the start: the roof had a staple in it, they didn't seal around the slide-out edges, and the slide-out wasn't set properly. We dealt with leaks for years, the refrigerator had to be replaced, and water damage destroyed parts of the floor. Mobile RV repair techs have told me that 75% of their work is fixing Johnston RV's mistakes. They sell you on their "Lifetime Warranty" -- what a joke. They're rude once you've signed the papers, and I even found out they make money off the interest on your loan. The only genuinely nice people we ever met were other customers in the same boat. If you're considering Johnston RV, do yourself a favor: pay for an independent RV inspection before buying. They push walkthroughs quickly and hope you don't notice the issues. I've talked to other buyers and repair techs over the years, and the message is the same: Never buy from Johnston RV! Don't let the "Home of the Lifetime Warranty" line fool you. Save yourself thousands in repair bills and endless headaches -- shop somewhere else.

Vicky at the front desk is just plain awesome. She can help with anything or get you to someone who…read morecan in a quick and efficient manner. Vicky is professional, friendly, and a true pleasure to deal with. Oh! Vicky is really pretty too! You can't go wrong when doing business with her.

We came all the way from Texas to Paradise RV to make our purchase of a Coachmen!! From first…read morecontact to last, our sales and service experience has been the very best representation of customer focus and professionalism. At Paradise RV they go the extra mile (pun intended) to satisfy the customer! Unlike experiences with other dealers, Paradise's service manager will return your calls---even when he's off! We have been talked through sticky situations and the team at Paradise RV has always come together for us. They deserve every star!

We absolutely adore our 2016 Aspen Trail that we purchased from Paradise. They were extremely…read morehelpful to us as first time owners. Our family has fallen in love with camping and made so many priceless memories over the past year. Thank you Paradise for providing excellent service and products!

We recently had a very good experience with this company. They were friendly and honest and more…read morethan willing to address any concerns we may have had. It's not often that you find a business that is willing to go to any lengths to make a customer happy. If you are looking for an RV, we high recommend this business as one of your 1st stops.

Very knowledgeable and reasonable price. Felt good having them do a post-pyrchase inspectjonread more

Campers Unlimited carry a huge selection of new and used campers for any budget.If you are looking…read morefor one ,give them a shot.If they don't have it ,they can get it.They do carry financing.They also carry any merchandise you may need for camping.Check out our next The Working Man Review.

Oxford Location----The service department is a joke. We purchased a used Grand Design that passed…read more"inspection" and has had so many issues. Tyler never follows through with anything. We have been going through this specific issue since February 19th. If you have issues with your RV, I recommend going somewhere else.

This was the best experience by far! We went to several RV dealerships and if you want 5 star…read moretreatment! This is the place. The sales staff Bill was amazing! Randy is so personable and amazing to work with. The walk through with the service department was very detailed and the tips he had were awesome!! I felt like they always had our best interest at heart! Richard in finance is super knowledgeable and keeps it real!!! I believe this is by far the best experience we have ever had at any type of dealership. You want a no nonsense, no pressure approach to buying an RV?! These are your guys and this is the place!!! Will be recommending them always!

Beware of arbitration clause in contract. Read to understand issues…read more I purchased a new Class C motorhome from GARV (~$135K) plus a warranty costing another $6895. I was told I would get a full refund for the warranty if I cancel within 30 days. After reviewing the warranty company in the contract, I saw their "1.5" customer service rating with no positive reviews. I emailed the Finance Manager my notice to cancel a few days later. He explained the refund would be sent to US Bank since I had agreed to a short time finance agreement which entitled GARV to a special financing "bonus" from the bank. I also shared the information I found about the warranty company. After I submitted my cancellation request, my relationship with GARV completely changed. The local General Manager informed me they had changed companies for their warranties and my research was inaccurate, strongly urging me to not cancel and indicating I would regret not keeping it. I cancelled anyway and recommended he update the contract with the correct company name. After NUMEROUS emails and in person visits, it took 95 days to get the refund. Section 13 of the contract (Alabama specific requirements) specifies refund MUST be provided within 45 days or they would be required to pay a 10% PER MONTH penalty which GARV refuses to willingly comply. I did not intend to ask for the penalty but after the poor treatment I received, I requested it and it was DISAPPROVED. I decided to file a small claims court case for the amount I am still owed ($2061) but I realized Section 12 of our contract invoked an arbitration clause for settling disputes, specifying only American Arbitration Association (AAA) will be used for arbitration. Preliminary research indicates this process may be cost prohibitive, time consuming and usually favors the business (GARV) that put the clause into their contracts, regardless of the facts presented for arbitration. My rights to file a small claims court case is now prohibited which I assume they knew, feeling more confident to not honor the contract in regards to the penalty. During this time, a former GARV employee put me in contact with another customer that waited 84 days for his refund and the penalty payment was also DENIED. Relations were great until we cancelled the additional warranty so I assume their cut of that warranty fee is substantial since they are willing to ruin relationships with former customers over it. I have evidence that proves I met ALL requirements for the penalty and their lawyer emailed me stating I was not entitled to receive the penalty payment. The lawyer cited false rationale using made up facts, claiming they were in full compliance with the contract. Although my emails with GARV staff and their lawyer show otherwise, I must go through AAA to present my case and a FINAL decision will then be made by THEIR arbitrator. Over 6 months has now passed so I feel pretty confident that we are not the only customers that have been treated this way. GARV is not being represented professionally when their management, employees and lawyers respond in this manner and now their reputation will reflect that. In the interim, the best I can do is inform other GARV customers about my experience. Hopefully, former customers will review their contracts and demand the penalty (when appropriate) and new customers will decline to sign any contracts when the restrictive arbitration clause is included. I recommend everyone to seriously consider the limitations of signing a binding arbitration agreement because it seems to only protect the party that refuses to honor the contract. Also, service availability/quality has also been frustrating but I'm out of space to list those details. Based on my previous experience with GARV, I expect they will post details of how they have been perfect, met all requirements and state I am being unreasonable. The Better Business Bureau shows a "1.85" rating with 29 registered complaints. Review at the BBB website. Side note: What are the odds of getting 4 legitimate 5-star reviews on Google within a couple hours of this 1-star review going live on Google? Amazingly, they did.

I was under contract with Bankston Motor homes on a RV…read morepurchase. I had placed a $500 deposit, I had applied for financing, they cancelled my deposit and sold the RV to another party. I believe that the business sold the RV for more money than the agreed upon purchase price I had with them. During my consistent communication, their sales team set a pick-up date unbeknownst to me and used the passage of that date as a reason for cancelling the deal. I believe this company operated in bad faith and despite having a signed deposit and purchase agreement with me simply pulled the deal in the interest of making more money on the vehicle with a different party.

BANKSTON BAD!!!!!! BE CAREFUL! Traveled from California to find out they hadn't disclosed a…read moreterrible, squeaky floor! Only solution was to remove the entire kitchen, bathroom and bucket seats in a new van. PASS. Bankston cost us over $2000! My wife and I had been searching for an Entegra Launch 19Y Mercedes campervan which are harder to find in Southern California where we live. I found one advertised on RV Trader in Alabama at Bankston Motor Homes and after a short negotiation, agreed on a price and placed a down payment with plans to fly out and drive the Van back home. It would be several weeks before we could travel to Alabama and I was assured that would not be a problem. Two days before we left, they called to advise of an error code requiring Mercedes to fix. After 3 1/2 weeks and continual communication, the van should have been checked sooner. When we arrived, we were told the vehicle had the error code fixed and had undergone the scrutiny of 8 dealership people and it was ready to go. We started with a walk through of the vehicle and right away began finding items needing attention. Although mostly minor or cosmetic they began to pile up with bigger and bigger items. We could have worked through these until we discovered the interior hallway floor was delaminated causing a very, very loud squeaking that could be heard 20 feet away from the van on the outside! This is the area where you stand for the kitchen, climb out of the bed and also enter the bathroom. We asked for the Service Manager so we could better understand what had happened to the floor and how it could be remedied. Rick explained what must have happened in the manufacturing process and what was needed to repair this problem. The solution required the complete removal of the entire interior kitchen cabinetry, the entire wet bath and the passenger second row bench seating. The one-piece laminate floor would then be removed so the sub floor could be re-glued and then everything re-installed. This process would require their service team 4-5 days and would be covered under warranty. Both the Walk-Through Agent, Melissa and the Service Manager, Rick were very, very sorry and agreed the van was in need of the repairs to the floor along with the other list of items found. We were not willing to proceed with a purchase of roughly $150,000 and then have our new vehicle dismantled. The Salesman and the Sales Manager, who never even came out to discuss this with us, could not have been less empathetic. All Logan could say was Gee, we didn't hear that before! We even asked if they would be willing to discount the vehicle to cover our inconvenience if we were to drive it home and have the warrantied repairs done in California. They offered a 1.3% discount for us to have to handle this issue ourselves. Needless to say, we declined the offer and the sale. Bankston could absolutely care less that we spent money and time flying to their business and back home including hotel nights and Lyft fees from the nearest airport. In total we spent around $2,000 and they were simply indifferent. Not only this, but by the time all of this had transpired, we had been there almost 5 hours and they were ready to close. With no car, no cell service at the location to find an Uber or Lyft, no van to drive home as planned and no hotel or flights at this late hour, we were about to be homeless on their front drive with no means to help ourselves. When we exclaimed this to our Salesman, Logan Hubbard, he replied he'd like to help, but the kid's car seats were in his truck and he also had a kid's ball game to attend. The only way we didn't end up Lord knows where was Melissa Smith was kind enough to clear out her truck and drive us all the way to the Birmingham airport. She apologized profusely and told us she wouldn't allow us to be left helpless. On top of every other cost, we naturally paid her for her kindness and were truly appreciative of her. In the end, we can only conclude that Bankston knew of the problem with the Camper Van and hoped to unload it to someone who may not notice the problem. Logan said they had no money in it and it had been sitting for a long time. I wonder why? Please don't let them fool you, look elsewhere to a dealership that cares for people. They let us walk away with our $150,000 cashier's check and never had a manager talk to us during our visit or reach out afterward. What a lousy way to do business!

I was treated like I was a nobody there today. The guy acted so fake. I'll not be back there. I can…read moretell you that I was there to see if I could trade mine in on a fifth wheel. He wouldn't even show me any. I just didn't like the guy he's not right he acted like he didn't have time for me today or maybe I just didn't have enough money. Maybe I'm not rich enough for that place. I won't be back..

Would like to thank everyone involved in helping us get MY issue figured out. Clay, Peyton, Josh…read moreand Ryan went out of their way after hours on a Friday night to make sure we could get on the road with our new camper. Also would like to thank Donnie our salesman for being super patient with us. Highly recommend Campers Inn!! Thank you!!

Triple H is fabulous!!! Ask for PAUL JACKSON!!! Absolutely NO pressure sales. Paul answered our…read morequestions. Found what we wanted. Took time to explain things. They were the best price (and I searched). Great people!!!

Bought an rv in laye April. Had nothing but trouble. Do they check these out before they send?…read more Obviously not. Dead ac in sweltering heat from day one. Awning wouldn't retract day one. Molding coming up, refrigerator making ghostly noises. I feel i tossed a goodly amount of money on a new rv. Disappointed doesn't cover it.

I had a fantastic experience they fixed all of my concerns I appreciate their teams workread more

This mess started in August 2025. Basically their method of repair is to just throw parts at it…read moreuntil something works. Took it in because the warning buzzer that indicates the leveling jacks are down wouldn't shut off. Took it in and they told us it was the control panel that raises and lowers the jacks. They replaced the control panel and said another wiring harness was needed. Then they said it needed a new hydraulic pump. The first time I went to pick it up the buzzer was going off. I was told you have to use the emergency up button. OK, I did that and on the way home (5 mile drive) I had to press the button every couple of minutes because the buzzing would start. Took it back and they were supposed to have repaired it correctly that time. Nope, the first we went to move it at home the buzzing was back. Took it a 3rd time and this time he said it was a leveling jack and he wouldn't charge for labor, just the $1100 jack. Today he said the price went up on him and it was $1309+. What started out as, if I remember correctly, a $3000 fix turned into a $15,000 repair job after 3 visits. The first time when we picked it up they had tried to use super glue to attach trim around the newly installed control panel. They got super glue all around it but it was still warped. It appeared that whoever installed it broke some tabs because when we took it back the 2nd time they cleaned up the super glue and put screws in to hold it in place. This last time we got it back we discovered a cover had been removed inside one of the storage compartment. This cover protected some wiring and they had left the cover and screws in the storage compartment to bounce around. 3 visits and $15,000 we think it might be fixed but he was uncommitted when asked if this would do it. Oh and as an extra kick in the gut, they tacked on an extra $564 for "shop supplies" that as I was told was something their software does automatically. Run, run away. Update 4-30-2026. We sold the camper today and 45 minutes after the buyer left he called to ask what the warning buzzer was for. It had started going off while taking it home.

My husband and I bought a new Puma Palomino 35'. After hooking the water up, there was water…read moreleaking from under the closet wall in the bedroom. I called the salesmen David (who was awesome) and he directed me to the service department. No help there. After several phone calls and an ugly review, the owner called me himself and ended up reimbursing my husband for fixing the leak. This was a factory issue. The T that was attached was too small for the braided hoses attached to it. The you Shane for taking the time to call me and at least compensating my husband for his hard work.