Big shout out to Dana and her service crew at Great American RV in Calera. She handled a very…read morecomplex and complicated maintenance issue for us in a very professional manner. We can't say enough about the service department at the Calera location. The maintenance technicians took time to explain what needed to be done, showed us how they would repair our issue and have provided updates and information well beyond what we expected. Great American RV corporate needs to use this service department as a template for how to address issues and work with customers. Jeff Peggler...you need pay Dana more she singlehandedly saves your dealership.

Extremely Disappointed - Dishonest Representation and 900+ Mile Wasted Trip…read moreI am deeply disappointed with the dishonest sales practices at Great American RV Superstore in Calera, Alabama. After speaking with the manager, Josh, regarding a specific Venture RV, I was explicitly assured that the unit was in "like-new" condition and that he "couldn't find a scratch on it." Because Josh knew I was driving 427 miles from North Carolina, he looked me in the eye over the phone and promised he would not mislead me. Trusting his word, I made the trip. Upon arrival, the actual condition of the two-year-old camper was completely unacceptable and nowhere near what was advertised: The front gel cap was badly faded and yellowing. The oven door was rusted. The slide-out left a massive, deep black scuff mark across the floor. The interior booth cushions were stained. Adhesive LED strip lights had been carelessly ripped from the upper walls, leaving extensive scuffs and cosmetic damage. The unit looked as though it had been neglected in a muddy field for two years. When I understandably declined the purchase, Josh attempted to pivot and offer a "deal" on a completely different RV. I did not drive nearly 900 miles round-trip for an alternative deal; I came for the specific vehicle we agreed upon. Taking advantage of out-of-state buyers by misrepresenting inventory is incredibly unprofessional. I highly recommend potential buyers look elsewhere if they value honesty and respect for their time

The worst RV place ever! Buying a camper from Johnston RV was one of the biggest mistakes of my…read morelife. We bought one 5 years ago, and it's been nothing but problems since day one. By 2024, the camper was completely totaled from leaks and damage. From the start: the roof had a staple in it, they didn't seal around the slide-out edges, and the slide-out wasn't set properly. We dealt with leaks for years, the refrigerator had to be replaced, and water damage destroyed parts of the floor. Mobile RV repair techs have told me that 75% of their work is fixing Johnston RV's mistakes. They sell you on their "Lifetime Warranty" -- what a joke. They're rude once you've signed the papers, and I even found out they make money off the interest on your loan. The only genuinely nice people we ever met were other customers in the same boat. If you're considering Johnston RV, do yourself a favor: pay for an independent RV inspection before buying. They push walkthroughs quickly and hope you don't notice the issues. I've talked to other buyers and repair techs over the years, and the message is the same: Never buy from Johnston RV! Don't let the "Home of the Lifetime Warranty" line fool you. Save yourself thousands in repair bills and endless headaches -- shop somewhere else.

Vicky at the front desk is just plain awesome. She can help with anything or get you to someone who…read morecan in a quick and efficient manner. Vicky is professional, friendly, and a true pleasure to deal with. Oh! Vicky is really pretty too! You can't go wrong when doing business with her.

We recently had a very good experience with this company. They were friendly and honest and more…read morethan willing to address any concerns we may have had. It's not often that you find a business that is willing to go to any lengths to make a customer happy. If you are looking for an RV, we high recommend this business as one of your 1st stops.

Very knowledgeable and reasonable price. Felt good having them do a post-pyrchase inspectjonread more

Campers Unlimited carry a huge selection of new and used campers for any budget.If you are looking…read morefor one ,give them a shot.If they don't have it ,they can get it.They do carry financing.They also carry any merchandise you may need for camping.Check out our next The Working Man Review.

Oxford Location----The service department is a joke. We purchased a used Grand Design that passed…read more"inspection" and has had so many issues. Tyler never follows through with anything. We have been going through this specific issue since February 19th. If you have issues with your RV, I recommend going somewhere else.

We've drive by this place a couple times and finally decided to give them a shot to tell us about a…read morefew small travel trailers on their lot. I really want to travel more and having a travel trailer will dramatically cut down the COVID exposure We have a Ford F-150 so we can tow one. Anyway, Tony came out and showed us 3 models. One new, two used. He repeats himself a lot. The used car type sales pitch. "We will train you on how to use it" when we asked questions about each trailer. That isn't the point dude We want to understand the different features of each unit. We only need to hear that they will train us on how to use it once Tony must have said that 15 times. It was annoying. He said it so many times, I finally had to tell him. We know you will train us, but we want to understand the features of each trailer. We had to figure out the differences ourselves. He couldn't seem to switch from the company sales pitch to explaining features of each. We are going to shop around and maybe we will come back. What would be great is having a "build sheet" that lists what is great about each trailer. Features such as: any warranty, weight, size of hot water tank, there has to be differences. What are done of them?

Did not purchase a camper today because we're just browsing at the moment, but the customer service…read morewas great. Mr. Cooley was very friendly and we never felt pressured to make a purchase! I would recommend and hope to be able to purchase from Cooley's RV soon!

They do an excellent job at selling you the camper. They tell you about all the parts they stock…read moreand how good their service department is . . . until you actually take it in for warranty! They are no different from any other RV dealer: Broken promises, terrible service and no apologies! If you plan on buying an RV from them, you can also plan on taking it back to Jayco for any and all service - unless you have months to wait!

Burtons is the Best , From sales and service department, Jayco campers are the best , we've looked…read morefor a year for a fifth wheel all brands and dealers, And we would always end up back at Burtons, So we bought are 2019 Jayco pinnacle 39FLWS at Burtons, And we are happy as two peas in a pot !! Michael and Connie Guinn,

I had a fantastic experience they fixed all of my concerns I appreciate their teams workread more

This mess started in August 2025. Basically their method of repair is to just throw parts at it…read moreuntil something works. Took it in because the warning buzzer that indicates the leveling jacks are down wouldn't shut off. Took it in and they told us it was the control panel that raises and lowers the jacks. They replaced the control panel and said another wiring harness was needed. Then they said it needed a new hydraulic pump. The first time I went to pick it up the buzzer was going off. I was told you have to use the emergency up button. OK, I did that and on the way home (5 mile drive) I had to press the button every couple of minutes because the buzzing would start. Took it back and they were supposed to have repaired it correctly that time. Nope, the first we went to move it at home the buzzing was back. Took it a 3rd time and this time he said it was a leveling jack and he wouldn't charge for labor, just the $1100 jack. Today he said the price went up on him and it was $1309+. What started out as, if I remember correctly, a $3000 fix turned into a $15,000 repair job after 3 visits. The first time when we picked it up they had tried to use super glue to attach trim around the newly installed control panel. They got super glue all around it but it was still warped. It appeared that whoever installed it broke some tabs because when we took it back the 2nd time they cleaned up the super glue and put screws in to hold it in place. This last time we got it back we discovered a cover had been removed inside one of the storage compartment. This cover protected some wiring and they had left the cover and screws in the storage compartment to bounce around. 3 visits and $15,000 we think it might be fixed but he was uncommitted when asked if this would do it. Oh and as an extra kick in the gut, they tacked on an extra $564 for "shop supplies" that as I was told was something their software does automatically. Run, run away. Update 4-30-2026. We sold the camper today and 45 minutes after the buyer left he called to ask what the warning buzzer was for. It had started going off while taking it home.