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    Milligan Tile

    5.0 (1 review)

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    9 years ago

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    Mugnaini Wood Fired Ovens

    Mugnaini Wood Fired Ovens

    4.4
    (7 reviews)
    $$

    I have been using my wood fired Mugnaini Oven for about four years and absolutely love it. I use…read moreit for pizza but also have been baking sour dough bread in the oven as well as roasting Chicken and Vegetables. It is such a beautiful way of cooking. And the company Mugnaini did a wonderful job making the oven and installing it for us. One of my neighbors builds restaurants and he had tried a few different ovens for his home before getting a Mugnaini oven. He said it is night and day using Mugnaini over some of the other options. The oven bricks come from Italy and bring the magic to our home.

    I truly regret having to write a poor review for this company and oven. I will say that the oven…read moreitself is pretty good. What is so disappointing is the poor service and complete lack of willingness by Mugnaini to stand behind their product and mistake. When I ordered my oven I explained to the salesperson that it would be several months before I would be able to assemble it. I was told that the refractory mortar included with the oven had an expiration date but would be good for at least a year. Approximately four months after receiving my oven I began assembly. Upon opening the mortar we found it already dried and unusable. The mortar had a expiration date on the container. The product had in fact expired 4 months BEFORE it had even been SHIPPED. Whether by mistake or a disregard for the date I was shipped mortar that was no good MONTHS before it even left Mugnaini. I figured that mistakes happen and contacted Mugnaini and explained the issue. I even included a photo of the long expired product. I was completely shocked when the Mugnaini representative informed me that they would not stand behind their product and obvious mistake. I was told that I would have to buy more mortar at an exorbitant price from Mugnaini. Further I was told that I could not use mortar from any other supplier so I ordered more from them. This company is in the business of shipping ovens and related items. One would think that they would know how to ship them. Not so! They ship the very expensive mortar only to find a month later that their method does not allow mortar. At that point with my project months delayed soley due to Mugnaini's many mistakes they then informed me that I could easily buy replacement mortar from several sources on Amazon for a fraction of their overpriced product. In short, Mugnaini shipped defective and unusable products then tried to gouge me on a replacement for their mistake and lied about its availability elsewhere. I strongly suggest that anyone considering this oven do a lot of investigation before purchasing. There are lots of alternatives available from companies that stand behind their products and provide quality customer service. I would be happy to provide photo documentation of every fact represented in this review.

    North Coast Tile & Stone

    North Coast Tile & Stone

    4.0
    (91 reviews)

    We couldn't be happier with the family owned and run North Coast Tile and Stone. From the moment we…read morewalked in and were greeted by the most adorable shop dog ever, to the end of the job when Martha (the owner) called to tell me which cleaning products are her favorite, we had a great experience. Natural stone is not cheap, and we spent MONTHS looking for the perfect pieces for our project. We spent many Saturdays with Martha (who I'm pretty sure has got to have an honorary degree in psychology with all of the confused and overwhelmed people and couples who walk in their door. Anyone who has ever remodeled knows what I'm talking about! I think I would've completely lost my mind if it wasn't for Martha. She really did go above and beyond. Frankly, I miss talking to her lol! The entire staff there is so helpful and knowledgeable on their products and answered all of our million and one questions. They steered us away from some materials due to the upkeep, which we really appreciated. It might look amazing in a catalog, but maybe not so realistic when you are a busy family with messy kids and dogs! We had their team do the install for us as well, which I highly recommend. They are the best in the business and they know what they are doing. When you're buying high-quality stone it's worth the peace of mind.

    If I could give them 10 stars I would! The customer service is amazing. I went in to look at…read morefireplace stone and ended up having an amazing customer service experience! There were a couple glitches but the owner and employees stepped right up and fixed the issue. They have a beautiful show room, the owner is passionate about what she does and it translates! All of the employees are friendly and were knowledgeable about the products, have great design knowledge and are extremely friendly and helpful. I recommend making this your go to for tile, countertops and stone!!

    Alex's Custom Tile

    Alex's Custom Tile

    4.8
    (136 reviews)

    We were dealing with ugly bathroom tiles and a big hole in the wall. I contacted three contractors…read moreand all three were comparable in pricing. One contractor didn't make a site visit. Another contractor couldn't start until two weeks later. Alex made a site visit and was very personable. With the lead time, we chose Alex. Right when we chose him, he wanted to start that day! I said OK. That afternoon the demolition began. In two weeks he completed the job. He will work around your schedule. We had a family incident and needed to push back the work a day. We also had to wait a few days for the faucet to be delivered. The hours are up to you. We were OK with his team working into the late evening to get the job done because we were down a bathroom. Vitali and Alex work really really hard and long hours. There were some up sale items, but we picked which ones we wanted. Our vanity was in bad shape; so we updated the vanity, sink, backsplash and faucet. Alex quoted us a great price and offered to do tile flooring which would have made the bathroom even nicer, but we decided that the flooring would be fine. Maybe save that for the next remodel. Going through any type of remodel or home update is emotional and risky. We did a home remodel years back and that's when we learned you can really only choose two of the three: quality, cost, or speed. With Alex we were able to get close to all three. Obviously your home is very dear, and there are small little things that you can sweat over. Your home will never be perfect. Not a year goes by without some work that needs to be done to my home. Things get old and break down. There are many things that I would do over, but everyday I go into my newly updated bathroom and smile.

    The team completed a job even with all my furniture still in the home which was amazing! But when…read moreit comes to following up or fixing something they did wrong no return and kept saying we will come fix things but never came!!! FOR ME TO GIVE YOU OVER $30k in cash and not follow up is messed up!!! NEVER AGAIN!

    Milligan Tile - tiling - Updated July 2026

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