Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

My car was dropped off over a month ago, and I go buy the shop almost daily. There are cars that…read morehave just recently been dropped off being worked on. I know quite a bit about cars and just don't have the equipment for this particular task. The timing chain is needs to be adjusted correctly. I call weekly and get the run around. I called today and bring up the fact that customers that just brought their cars in that week are being worked on and he says," I've got to pay bills"! As if he's doing mine pro bono or something. He then says he can refer me to his engine guy????? What ???? After having my car for a month and him admittingly saying he really hasn't got to look at good and offers me a referral to his engine guy. Are you serious??? He should have just been upfront immediately and said this job is above his skill level or to big of a job and that he only does oil changes, brake jobs, and tire rotations . Have some integrity and communicate honestly with your customer. I've now wasted a month and I'm going to have to get the car towed to a reputable shop. From what I understand the father unfortunately passed away and now the son in Hines and Son is a one man show. From what I gather , if you need much more than a break job you should go somewhere else.

I've been taking my vehicles to Hines Service Center for years. I worked with Joe, Tony, and Eric…read moreHines. Since the passing of Joe and Tony, I have continued to work exclusively with Eric. I've never been disappointed with the work, honesty, or integrity of this Father, Son, and Grandson team. If you want a good and honest mechanic with a fair price, Eric Hines is the man you want working on your vehicles. Luke Cooper My location is Shepherdsville, KY. Not California.

I hired Nicholas to inspect a used out of state vehicle for me at a local dealership in 47150. He…read morereplied to my request very quickly via Yelp, set up a time for the following day, and showed up to the dealership even earlier. He was very thorough with his inspection, sent me photos of his findings, and gave me very insightful details. I am very happy I found a trustworthy mechanic and looking forward to purchasing the vehicle now knowing it was looked over by such a knowledgable mechanic.

Had repairs done. Ended up costing more and my car was damaged when I got it back and wouldn't take…read moreresponsibility. Never again Car was also filthy when I got in. Mud and grease everywhere.

I paid 1000 to get my AC fixed before I give birth. Not only is my AC still not working; I asked if…read morehe could look at it, and he started to yell about how hot it is outside and how he won't have people there, and there is so much work that needs to be done, and he doesn't know if he can complete it. Then he hung up on us. So with that HE is childish and rude. This entire experience is stressful; now I have to spend more money to have someone else fix my car. Which I would have loved to spend it on my new child in a couple of weeks, but that is out of the window. Please don't come here if you are looking for a professional place; go anywhere else but here.

Yelled at my wife completely unprovoked. She took our vehicle there and after describing the…read moreproblem the owner became irate and went off because they did not know how to fix it. Clearly they are completely unhinged and want to try to make other people as miserable as they are. I can't stress enough that this childish fit came out of nowhere. Don't run a business if you are incompetent and have zero people skills.

John is a life saver. He was able to come out and help us when nobody else could. He was kind,…read morecourteous and did everything he could to help us. His number is set in my phone for the next time I have car issues. I can't recommend him enough.

Scheduled services about 5 times over the past year and he hasnt showed up not once. Im not sure…read morewhat happened but he use to be pretty reliable but now definitely false promises. I will say IF he shows up he usually does a good job but pricing is a bit high. About the same if not more than a regular shop prices

This place is a hit or a miss when taking your car here. Recently requested a standard oil change…read morefor my old car and was my bill was $74 bucks. I have never paid that much for any oil change ever. So will go elsewhere in the future.

Challenges the work you request to have done..... Wanted some parts replaced regarding air…read moreconditioning in interest of preventative maintenance. They refused to replace the parts after taking my vehicle for the day. They become argumentative at one point told me to go somewhere else...wth?

Be careful here as they tried to scam me. They paid $561 for a part and tried marking it up to…read more$1288. They also charged 8 hours of labor for 3 hours of work. These people are complete scammers and couldn't even look me in the eye when I questioned the charges.

Needed new muffler. Paula was very helpful and scheduled my service. They did a great job at what…read moreI thought was very reasonable cost. Highly recommend.

They worked me in for an oil change the same busy Saturday. They were $40 cheaper than my regular…read moreplace and applied the Valvoline rebate right away. Wouldn't consider checking my transmission fluid on my closed Malibu system. They know what they can and cannot do. Extremely busy shop, which tells you a lot.

Mr Larry and his team are top notch! Oil change is fast and…read more40 dollars cheaper than anywhere else I've been. After showing me some concerns with the car, he gave me the list with the cost print out, and was not pushy at all to get the services done, and even encouraged me to see if I could find it cheaper elsewhere. This location has always been kind, efficient, and honest, which will lock me in as a customer every time!

Took my car in because the check engine light came on, on my way home one evening. They could have…read moretold me anything , and I would have believed them because I know nothing about cars! But they were honest and told me they ran diagnostic tests and everything had come back fine. The engin light had gone off the next morning, but I wanted to make sure. 2nd time using this group for my car, and will definitely be back for oil changes, and any additional issues. ​

If you're looking for the most cost-effective, honest, and dependable auto service in the…read moreSellersburg, New Albany, and Clarksville area, look no further than Blue Collar Automotive. I just experienced the cheapest synthetic oil change I've found anywhere in the region, but the low price didn't mean low quality. The team here brings tremendous automotive experience to the table and treats you with genuine respect--something you rarely find at the big dealerships or the major chains like Valvoline. Don't waste your time or money at the corporate shops. Get top-quality service from people who actually care about your vehicle. Blue Collar on Grant Line Road is officially my go-to spot!" The shop is known for providing high-quality, professional service with a focus on honesty and cost-effectiveness. Here are some details to keep on hand: Operating Hours: Open Monday through Friday from 8:00 AM to 5:00 PM.