On 5/20/24 I was charged $2,395 for an autopsy restoration for my late wife Tony and when she was…read morepresented to me her orbital sockets was packed with gauze and your eyes were missing family and friends ran out of the room horrified seeing my wife in the state I had to personally go to the front desk and manually draw pupils on the gauge to make my wife presentable for pictures and family viewing I asked a funeral home for a refund since I was charged for a premium for work that was not complete and they refused my wife was not an organ donor and the autopsy report states that her eyes were not messed with so from the coroner's office to the funeral Home her eyeballs became missing and nobody knows what happened to them.

Thank you so much for the empathy you showed to my family. This can be a challenging time, but…read moreyour staff made it easier by the caring way they took care of us.

Paul and the staff at Funeral Alternatives were absolutely amazing. We lost our daughter and they…read moremade everything as easy as possible on us. They picked her up the same day as she passed from the hospital. Once they had her, they took hand prints and footprints. We were able to take those home and include them in her memory box. They also gave us the medallion that identified her and my husband now wears it as a keepsake. The staff at Funeral Alternatives provided their services for our infant daughter for free and this was incredibly meaningful after our loss. They even took the steps to help us figure out how to travel internationally with her ashes. I could not recommend their services enough. They are kind, compassionate, and understanding. I am so grateful to everyone at Funeral Alternatives.

On 8/5/19 my fiancé and I walked into the doors of Funeral Alternatives of Washington. We were in…read moreshambles that day. That weekend we had just loss our infant son at 4 months old. Paul, worked with us and gave us the run down. He made sure we understood every aspect of what was going on. When it was time to view our son DJ before his cremation and services, they prepared him with the utmost care. You could tell that they put their whole heart into having him ready for us. He was as handsome as the day he was born. Within 2 weeks of his passing we had his services. My family and I would highly recommend this place for any of your funeral needs. The care that was given was more than we expected.

We were in a need to have one of our pets cremated recently and New Tacoma Cemeteries got us in…read morefairly quickly. We called around at other places that did pet cremation services and either nobody answered the phone, couldn't commit to it or appointments were needed and felt really far out for something that our household didn't really want to sit around on and not have at least get the ball rolling. We got in the next day and our elderly dog that passed got cremated a few days later. Of course our dog's death occurred right when a weekend was coming on and so having the cremation done had to wait until the following Monday. But New Tacoma Cemeteries had a great selection of urns for our dog. We picked a very nice wooded one and we're quite pleased with it and the service once it was completed. As I imagine as the staff are tailored to be they were very understanding and sympathetic to our recent loss and did a great job. Our 15 year old Chihuahua passed away at home. Her name was Brazil. Once time allowed we scattered the ashes on her favorite ocean beach. We will definitely keep the urn as remember fondly our pet but more importantly a family member that we lost.

My SO and partner, Joyce Huseby, recently passed away unexpectantly. To have a loved one die is…read moredifficult enough, but to have the death come unexpectantly just doubles the emotional pain. Over the decades my family has turned to New Tacoma Cemeteries to handle all the services necessary for handling deceased relatives. Paul Lovgren was assigned to me for handling the arrangements for Joyce. I can't say enough about how compassionate, professional and helpful Paul was. His also provided some much needed and timely advice for making the memorial service a success as well. My thanks to Paul and all the other staff members involved.

What a lovely cemetery, even in the dead of winter! Yes, I am a cemetery groupie so to speak and it…read moregives me great comfort to visit a cemetery that has not been forgotten or fallen into disrepair. If the cemetery is so beautiful on a cold, rainy day, how stunning and peaceful it must be in the spring and summer. There is a Veterans section which prior to Veteran's Day had flags flying on all the stones of the deceased military men and women. There is a "Babyland" section which thankfully looked empty and many of the grave sites had silk flowers and memorabilia of the loved ones who had passed. It is much larger than it looks from the front gate and there is even a small mausoleum albeit an outdoor mausoleum. All in all, it seems as though it is very well maintained, a peaceful and lovingly cared for place to visit your loved ones. Thank you to whomever keeps these grounds so taken care of~

Our 92 year old father passed away somewhat unexpectedly in March-20 years after our mom. Dad's…read morewill and voiced preference was for Gaffney to handle his funeral wishes because they had provided for respectful and excellent care of our mom. Gaffney FH took great care of both of them. My sister and I met with their representative there to go over and sign everything and left out feeling satisfied and proud to be able to honor his wishes.

This review is a year delayed, but should still hold true…read more.. When my father was going downhill, I went to Gaffney for pre-planning...it was so helpful. They explained the process and costs (particularly with particulars related to a Catholic funeral and burial), and helped ease me into everything. Overall, Gaffney's really made things as painless as possible and did so in a considerate and kind way. Even when the newspaper messed up the obituary, I let Candace at Gaffney's know and she immediately took care of working with the newspaper to reprint correctly the next day. There are two reasons I docked a star: 1. I really wish they would have told me then to start gathering pictures for a collage and/or slideshow (we just did a collage) - not until he died did i realize all that I needed to pull together; it was so time consuming, and emotional, and I didn't realize what to expect. 2. I requested (on behalf of my brother) that the casket be closed at the church/funeral (and there had been an open casket wake the day before), but it was open when my brother got to the church and was upsetting to him. Luckily it was at a distance, so not too bad, but still it was the opposite of what was requested. If I have the need to work with a Tacoma funeral home ago, I would definitely go back to Gaffney's.

Wife died just the other day Diane is amazing I would give 20 stars if I could She has helped with…read moreall arrangements over phone I could not have done this without her

They were promptly and on time to reply to my message and they were very upfront with their quote…read morebut I'm going to shop around you know if it's up to me you just bearing me at the back 40

We recently had a Celebration of Life for our 100 year old Omi…read more She was a German American woman and very organized. She had a prepaid service and left instructions on what she wanted done after her passing. Mountain View Cemetery and Funeral Home took great care of our family. The staff were exceptional and caring. They took care of everything, were super contentious and helped make a sad occasion into a beautiful remembrance for our Omi. Mountain View Cemetery and Funeral Home is the best!! Highly recommend!

They left Auntie Barb in a closet for five years!! They said we didn't pay for her internment even…read morethough she pre purchased a funeral package. They never called, emailed, or sent a bill. There was no communication ever. We are in the process of putting our Poppa to rest in the family plot at Mountain View. So we went to see the family plots and couldn't find Auntie Barbs plot. We asked on three separate occasions. Auntie Barb paid for her funeral expenses in advance. She purchased one of Mountain Views packages including cremation and a memorial service. At her passing over five years ago, my husband took care of the arrangements. On our third try asking, Lakisha finally told us Auntie Barb was in the back room and her cremains had never been buried. They said we owed 1100.00 for her burial. NEVER A PHONE CALL, EMAIL, BILL IN FIVE YEARS! NEVER! When we went in to pay and discuss the issue, we were told they couldn't find any of her paperwork. They were relying on a note in a computer. After a few weeks they miraculously found an internal document showing us the cost of internment was not checked off. They initially asked for 1100.00 to inter Auntie Barb. After going back and forth, out of the graciousness of their hearts, they only charged us 495.00. The price it would have been five years ago. Five years! We're mortified. This has greatly impacted our trust. Shame on you Mountain View. Just SHAME. I have doubts about the cremains. Were they even Auntie Barbs?

Top notch service, kind, caring, thorough. My husband was very well cared for. I would choose the…read moreNeptune Society over and over again for my care.

Well, all I can say is we needed cremation services for a friend who died unexpectedly. We called…read moreabout 6-8 crematory's including Neptune Society and I was shocked because their quote was the most expensive with a quote of over $2000. Not a value price as they say.