Service was requested to service a a unit for a property that i own and according to my tenant he…read morewas extremely disrespectful. Will never use again.

My Mother needed help with her Air conditioning, so I had to handle it from here. Phil had…read moreEXCELLENT communication and fair prices. Mom loved his professionalism and quick response to her problem. He is competitive and trustworthy. I will absolutely call him, again.

Donnie, Chris, Manny & O'Shea worked at our home at different times; each time, they were excellent…read moreand thorough! The only negative outside Campbell's control was that we had to wait almost 4 weeks for our new Rheem 5-ton AC unit order to come in. It was a supply chain problem from the manufacturer themselves! The prices have increased almost 100% since we last bought a home AC system almost 14 years ago. These guys went the extra mile and took great pride in their workmanship. After the job, they left the place clean. It was a joy doing business with Campbell Heating and Cooling. based upon our first-time experience, we look forward to doing more business with this company! Thank you!

Campbell Heating & Cooling is a very professional firm! Great service from the call…read moreattendant/scheduler all the way to the Technicians, Taylor & Tyler. Quickly diagnosed heat pump not delivering cooling as a defective capacitor and replaced it with new one which was on their truck (no extra trips). Carefully checked all aspects of system before departing. An excellent overall service experience, and pricing was reasonable. Will not hesitate to call them in the future! Paul W.

Great people come right out when you call and get things done right in a timely manner fair prices…read morerecommend them to everyone

Called to have water heater replaced and they were super fast and reliable! They showed up and…read moregave me a great deal on a new high efficiency unit at a great value! It was installed that afternoon and had a great shower that night! Thanks again for a great service

We called Jordan on January 7, 2026 for heat pump that was not working. Craig called me back that…read moreday (nice) and said he would call and come the next week. They never called or showed up (Not very professional). That's really sad because they put in our upstairs unit in 2023 and also placed a unit in our Amherst family home just prior to that. They really did a nice job with those two units. It's really sad that we have to go elsewhere now. The previous experiences were great.

My digital thermostat in my house quit working in the middle of summer during a spell of very hot…read moretemperatures. After trying all of the troubleshooting suggestions in the manual, I called McConville Heating & Air first thing in the morning. They came out to fix my problem the same day! They double-checked my troubleshooting and came to the same conclusion, that my thermostat was bad. They quickly replaced it and didn't charge me an exorbitant price. They were professional, pleasant and a pleasure to do business with. I would recommend them to anyone who needs HVAC services.

These guys are GREAT! Not only did they replace our outside unit, inside unit, and hook us up with…read morea sweet programmable thermostat, but they did it several hours quicker than they had projected on the most miserable hot and humid day of the year. This is our 4th home in 3 different states and we've never received such great service from any company before! I can't recommend them highly enough!!

I needed a new "in the wall" air conditioner. To my dismay I found out you can still buy them at…read moreLowe's and Home Depot but they no longer install them. Im a very satisfied customer of Terrell E. Mosley so I gave them a call. They did a fantastic job with the install. Not only does it work well but it looks very neat and designer picture perfect.

Terrell Moseley has been our HVAC service provider for at least thirty years. They have always…read morebeen professional, prompt, and courteous. They recommended my current heating system, which has preformed exceptionally well. It has been a worthy investment in my home.

It is rare to get a company to own up to mistakes. Jason reached out and took care of us and made…read moresure our clog got taken care of. And he plans to help us take care of our second problem soon. Sometimes, it's worth it to give someone a second chance.

Despite being a former Lights fan, I am now forced to give them a low rating due to recent…read moreexperience. Our rental management company called them a day or two before Christmas 2024 to handle a simple clog. Before I explain current rating, let me say this. Jason Light had been to this property for the exact same clogged area several years earlier. At that time within a short time he determined that the old 1950s 2" galvanized pipe terminated just below a toilet flange in the basement. He removed the toilet, cleared the clog, and replaced the toilet. He gave a reasonable price and we were happy. This time, albeit right at Christmas, one of his technicians came out. That representative tried a simpler approach and failed to clear the clog. TOTAL FAILURE!!! According to the tenant, that visit left the clog worse. They also billed for the service despite failing to improve the drainage in any way. To add insult the management company passed on Lights estimate of $4326 to tear out and replace that section of line. ARE YOU KIDDING ME?!?!? After getting this news, I called Jason to discuss. After he talked to the technician, he contacted me back to tell me that a section of the line was corroded out. I might add that Jason should have immediately offered to come see the problem or otherwise address. Instead he stated that Lights was on a big job and would not be available for two weeks. I then called other plumbers instead of trusting the first prognosis from Lights. Well, this is where I lost total faith in Lights. The other plumbers replaced the line an unclogged for less than $750. In fact, the clogged area was freed within 10 minutes of arrival and only cost $300. The replacement portion did not even need doing, but I asked for it to be done of my own accord. There was no corrosion in the line. Jason will undoubtedly recognize this property and the situation. It pains me to place this review because I really liked his work several years ago. I have not called him back for the third time for this instance, because he told me he was too busy to get back to me for two weeks anyway. Despite two calls back to him he gave me no assurance or initiative that he would stand behind his company's work. I have removed Lights from property management calls to any property I own. There are plenty other options. Please see my review of at least one better company. That other company was awesome, and has records on the property to avoid overcharging and/failure in the future. I really do hate ripping a small business, but facts are facts. I can just see an older or more naive customer getting shafted by such practices. I hope this plumber will at very least improve their customer service and communication game.

We"ve been long time customers (over 37 years) and have stuck with Davis because they have provided…read morequality service and been highly professional, until recently. Lately though we have been increasingly disappointed. In an apparent search for effeciency, customer service is slipping. Case in point, their new automated service notification system that supposedly provides you information on when to expect a technician to arrive. We have a service contract and a tech was supposed to come out to inspect the system to make sure all was working well. First, sometime today is not helpful. We have busy lives and other companies at least give you a reasonable window. Second, when we were finally provided an arrival time (between 12:30 and 1:30) and confirmed it, we waited for over 2 hours after that and never got an update or saw a technician. Texts to the automated system generated a form response that the tech was delayed...obvious and not helpful...maybe provide a revised ETA? Third, we finally called the office and canceled the appointment (it was about 4) and said we'd call back to reschedule. No apologies for the inconvenience...nothing. I am hesitant to reschedule and risk a replay of a wasted day due to questionable customer service. Last winter we had techs come out under the service contract to do the annual check up of the heating system. When we asked the technicians to show us the proper way to drain the boiler, they didn't know. Go back to a people run and focused approach. That was why we stuck with Davis so long in the first place.

The outdoor unit on my heat pump stopped running in the ice storm. When Davis technician came out…read morehe said two motherboards and a starter were bad. He also said one of the compressors sounded like it might be going. We decided I needed a new system. The quote he gave me for a 4 ton heat pump was over $21,000!!! I called a second company and told them of the issues. The second technician wanted to diagnose my current system before quoting a price on a new one. He got the system running with NO NEW PARTS. The cost of the visit was $109.00. I would never recommend Davis to anyone.