Big.\n Thanks to sal, he came in, helped us out. Checking in, checking out what the breeze highly…read morerecommend these guys!!!

Made a reservation online and went to pick up the car and suddenly I need a freaking utility bill…read moreto prove that the address on my license is correct. Why didn't they tell me that when I made the reservation?!? Never again, Enterprise

Talk about Fast, efficient, and professional service!!! Book a vehicle for an event and it was…read moreSuper clean, smelled great and the driver was on time, very professional with a great personality. Will recommend to family and friends!!!

Over $800 for a 3 stop service?! The service did not arrive till 2 hours after first reserved…read morepickup time. Driver did not assist with installing of Child Safety Seat in service's vehicle. Exclusive Sedan Service did not provide proper pick-up information needed for client, reservationist provided all necessary information for, what was supposed to be, a smooth airport pick-up. Then Driver proceeded to NOT contact client when arriving at the airport, client had to call reservationist to locate driver.

We had really great service overall: drivers were early, made contact well before pickup,…read morecommunication through the app was prompt and complete, instructions for pickup were clear in the app. I will definitely use Prime Time in the future. Some shuttles will cancel when they find out we live in Ventura County, but not Prime Time!

Super easy booking, and rates were reasonable. Our family of five with lots of luggage used the…read moreservice for a round-trip. Home to airport and back a week later airport to home. Fast and friendly service with easy communication between drivers both times. No problems, even with our plane delayed on arrival back home. Would definitely recommend service and use it again. Thank you, Prime Time Shuttle.

We are still using Masters for our airport car service (even if they don't show us as long time…read morecustomers in their system-that kinda hurts...). We have relied on them for car service to and from the airport on trips to Paris, Italy, Cuba, and Hawaii. We just returned from Maui, and though there was a glitch in the pickup (I should have paid more attention to the confirmation email, I only checked the noted arrival time), we were so happy that the wonderful driver Leo was there soon enough to get us home safely. Thanks, Masters!!

As an extra note, Masters was once 15 min late for a curbside LAX pickup. The owner of the company…read morecalled me to personally explain the situation that was beyond his control. He emailed me a GPS report explaining why the driver was late (police stopped traffic). And took care of the trip (note: I appreciate that they have the technology. It's not a fly-by-night operation). Importantly, they FREAKED OUT when something went wrong and took care of it quickly and appropriately. I really think that's the mark of a great business. I would not consider using another limo svc in LA as long as Masters is available.

I used At Your Service on 7/5/12. Arrived at LAX and needed transportation to a meeting near…read moreBeverly Hills then return to LAX a few hours later. Byron arrived promptly at the airport, checked my flight arrival and was parked close by. He called my cell upon arrival and pulled the car to the curb as I walked out of the terminal. Polite, efficient, first class service with a smile. Everything was smooth and went off with the precision of a finely tuned Swiss watch. Excellent service, reliable and a pleasure to work with. I highly recommend! I've ridden with car services all over the country and all over the world. I would put At Your Service at the top of the list!

I have been very pleased with the quality of service At Your Service Limousine provides. I…read moresincerely appreciate the responsiveness and the way the company conducts business. I highly recommended their limousine service because of my satisfaction with their level of service and professionalism. The limos are always promptly on time and very well kept. The drivers are pleasant and conscientious of their job in making sure you are on time. I look forward to doing business with At Your Service Limousine for years to come!

Excellent service from quote inquiry until drop off…read more Requested a quote and received a price within an hour & was set contract. Joe (driver) arrived 15 min early for pick up, helped connect for Bluetooth & was patient. He informed us only rule was no smoking or vaping (which was written on contract). Drove us and was waiting to take us back home. Very professional service, clean bus & helpful staff.

Great communication with the company. They reach out quickly and are upfront about all the details…read more Super easy to book. We got picked up for my daughter's birthday and driven to location and back home. Driver was super nice and had some great ideas of photos that he asked we would take the pics, which was super nice. On time and smooth ride. Great service and definitely going to recommend to everyone! Honest prices compared to others! Thank you for making the birthday even more special! Super clean inside, filled with waters and great sound system for the music.

My wife and I have been using Joe for our ride needs from Irvine to LAX and it's always top notch…read moreservice!! And u don't meet to many non-Indian people that know Hindi! 3 years of knowing him and he never once disappointed us. He is always on time sometimes even 12hrs early but he will never leave u stranded. The dude must never sleep. He works late and is up at the crack of dawn for our early international flights. Thanks Again Joe.

This latest time being assigned to Shalom for transportation, we got a former taxi converted to…read morewheelchair van, in spite of the fact that I don't need wheelchair van and that such a van is actually pretty darn hard to get in and out of if you are not in a wheelchair. You have to duck down low and get yourself into a seat where the trunk used to be. It had a broken door that was letting air into the car. The van was overall dirty and messy, interior and exterior (the removal of the taxi emblems was very obvious). Someone's coffee cup was in the back seat and a black trash bag draping the front seat (otherwise I would have asked for the front). And they were 10-15 min. late. The driver and receptionist were nice, though.

John is truly exceptional! Always a joy to speak with and always impressed by how professional he…read moreis! Rare these days! Cars are always clean and he is NEVER late :-) Great for internal corporate and client events, or even a quick pick up from the airport. Highly recommend him and his team :-)

I definitely recommend this transportation company, the driver was on time with a clean suv. He…read morewas professional and made our travel plans easy lending a feeling of confidence that he would be tracking our flight for our return pick up.

Avoid at all costs. Perhaps the worst taxi service in Los Angeles…read more Called four times to confirm a 7 AM reservation. They never showed up!!! No one picked up the phone no one returned my calls, missed my flight! Do not under any circumstances use them.

The bad reviews are not an anomaly. Avoid this company! I called a day in advance to reserve a…read moretaxi for 11:45 pm from Santa Monica to LAX. At 11:50 pm, I called to check on them and the phone rang forever and was finally answered very casually. I asked if this was the taxi company and was told it was. I asked where my cab was and it seemed as though I had been completely forgotten about. When I made the reservation, they promised to call upon arrival. Now, I was the one calling and they were late. Instead of sending their "Eco Smart" cab, they just called another, more expensive taxi company, which I could have done in the first place and avoided the stress of being late to the airport. What is particularly upsetting is that the owner of this company is clearly exploiting the "Eco" name in order to make money. The cab that picked me up from the other company was a regular old van, nothing Eco about it. BELIEVE THESE REVIEWS AND MOVE ON TO ANOTHER COMPANY.

FYI- Don't bring valuables with you on this bus, because your belongings are NOT SAFE. (This is a…read morelong one...) We rented the 20 person bus for a night of club hopping. The conditions were three Hollywood clubs, no waiting in line. We had to supply our own booze, which wasn't a big deal- we brought a few brand new bottles with us. What we didn't know was that this company had also rented our bus to a second party of people. They planned to pick up our party, drop us off, pick up a second party, drop them off, pick us up, etc. This would have been fine if they were open about it from the beginning, but they were not. They dropped us off at Club#1 30 minutes before the club was even open. We wanted to wait on the bus, but the supervisor said no, that he would get us in right away, so we got off the bus and the bus left. Nope, he straight up lied to our faces, and we had to wait in the rain for the entire half hour. When they picked us up for Club#2, we noticed that our alcohol was no longer in the cooler. The supervisor said that it had "fallen out" because of the faulty cooler latch. He passed it back to us, and we saw that some of it was missing. Supervisor claimed that it had spilled. Sketchy. Club#2 was at max capacity, so Supervisor said he would take us to another club. As we got back on the bus, some strangers tried to push onto our bus. Supervisor did not help our group make these drunken strangers leave. Club#2b was AWFUL. We ended up going next door to get food instead. Club#3 was also at max capacity, but we were exhausted from all the craziness of the night, and just wanted to go home. Supervisor said no at first, but talked to his boss, and finally they said okay. They loaded us onto the bus, and the Supervisor brought on three strange girls. He said he would drop them off a few blocks away. Little did we know, they were part of the second party that had rented the bus that night. We rode in silence for a block, and one of the strangers started picking a fight with our party. The yelling escalated until one of the girls swung at my friend. My boyfriend restrained the strange girl, and told the Supervisor to do something, but he just stared. The strange girl swung AGAIN. Finally, Supervisor stopped the bus to kick the girls out. On their way out the door, one girl grabbed my friend's hair. Much screaming ensued as we pried them apart. Supervisor had words with the girls outside, and we finally rode home. On the drive back, we noticed that all of our alcohol was gone, and my phone (that I had left on the bus in my wallet) was missing. The driver said he had put some of our stuff up front, and proceeded to pass back three jackets and A PURSE that did not belong to us. That gave me a pretty good idea of how my phone got stolen. To top it all off, the company had claimed that we knew all along that they were renting to two parties (we didn't), refused to give us any of our money back, and even DENIED that the incident with the strange girls at the end of the night took place. WHAT. The Supervisor had been IN THE BUS WITH US, and said he didn't see or hear any fighting. This company is a complete scam. Don't rent from them, don't let your friends rent from them.

I had to give one star because you can't do ZERO. DO NOT book with this "company." It is not…read moreactually a legitimate company, but a scam. I booked, or so I thought, a 36-pax party bus months in advance for my moms 60th Birthday. I live in Chicago, so I wanted to be sure everything was all set once I flew out to LA for the party. I had countless emails confirming and a charge on my credit card. The day of the party I called to confirm that they were picking 30 people up at 7pm. I was first told by Chris (whom I had reserved the limo through) that he needed to pull up the "paperwork" and was too busy at the moment. He was extremely rude and unprofessional... he actually sounds like a 15 year old boy and very well could be. After calling back multiple times, I finally received a call from a "manager" (Steven), who was also extremely rude, and was told there was no limo, without even an explanation or apology. I was so mad at myself for even trying to book with this company in the first place. DO NOT book. This company almost ruined the birthday party I was throwing for my mom... after hours of calling all over LA, we finally were able to book another party bus.