While traveling back home from Arkansas, we decided to stop in Birmingham. Weren't too hungry and…read moredefinetly didn't want any more fast food. Cracker Barrel was super close to our hotel so we walked over. This must be a location that hald already gone through the remodel as it didn't seem as "cluttered" with decor as the old version. It also wasn't remodeled to the point that it looked like an entirely different restaurant, either. We were seated quickly as there was no wait when we arrived. We were greeted by the manager as we were escorted to our table. Alex H., our waiter, wasn't far behind. It may have been one of his first days by himself as he seemed a little hesitant... but then again, the manager was stoking the fire right near him... so maybe he was just nervous. Alex did a great job. Our orders were brought fairly quickly, including the ever elusive Broccoli cheese casserole. The portions were perfect for us that day (they seemed smaller than normal but we weren't starving anyway.) He very politely handed them to us plate by plate and came back twice to check that everything was well. I HAVE to mention that Alex even used proper English which isn't common in daily conversation. More often than not, people choose to use slang. This is likely one of the best visits to Cracker Barrel that we've had in a long time. Alex should be promoted to a peer trainer! That would definitely improve the perception of the Barrel!

We went there last night. We were very disappointed. The waiter that would have been assigned our…read moretable couldn't keep his pants up. He was constantly pulling them up from the back. So we requested another server. My husband ordered meatloaf. When it came to the table, it was so dry that it looked like a burnt sponge. We called our sweet waitress over and explained that we were not going to eat it. Her response was I knew there was going to be a problem. In which I didn't appreciate that comment. So we sent the whole plate back and told her to take it off our bill. She did. Not one manager came to our table to check on us. Needless to say we were quite disappointed in the food and the cleanliness of the staff. His hands were down in the back of his pants. Please get a belt, it does help to keep your pants up. We won't be back to the restaurant.

Over all good, it's buffet so take it at the my favor the catfish . Staff was nice and keep drinks…read morefilled.

Me and my boyfriend both give this place 5 stars, food is amazing, customer service is amazing, our…read moreglass was never empty and it's a great atmosphere there. Everything is great here, also the steak is amazing and juicy ‍

Always a good option. They have the best catfish around. The restaurant is always clean and homey…read more The staff is always friendly and attentive.

Fast service. Good people. Can't beat it…read more Staff were really friendly and understanding with my kids. Very patient. Fried catfish is the best here. Also, those onion rings and fried pickles are Inside feels warm like you are in a home.

This is just a decent BWW hit or miss on the service. Sometimes it's great sometimes they forget…read moreyou are at your table. Sometimes food is fresh sometimes a little lukewarm. Overall it is okay. I think okay is the general rating.

I absolutely love Buffalo wild wings however this location was mediocre. to be not extremely busy…read moremy server allowed my drink to sit empty for the majority of the time I was there. I had to ask for everything even straw, she did not ask me about the reward system, which I told her I had yet she never put in. there was a lot of talking going on and not a lot of service. of course I still tipped and this is not a reflection of the Buffalo Wild Wings franchise, but the Pell city Buffalo Wild Wings could use more training and customer service.

Amazing service great atmosphere very attentive friendly and fast good food fast and hotread more

Great service & happy environment. Definitely come here for breakfast…read more Restaurant is clean & service is great

Whataburger is always our go-to while traveling on the road. This is our first time at this…read moreparticular location. The restaurant was extremely clean. You have the option to place your order on your own which was convenient. We ordered the sausage, egg, and cheese biscuit, hashbrowns, and graham crackers, along with the prickly pear lemonade. All was hot and made well. Our service was good as well!

I'm gonna leave a good review for Millie at Whataburger in Pell City. She is one of the sweetest…read morepeople that has ever waited on us.. She told us all about the place and we even had what she recommended and it was great. It was the junior burger. It was just right for the size and the price.

This was absolutely the worst "bbq" I have ever eaten. The…read moreBBQ ribs were not bbq'd--they were also not flavorful. The sides (baked beans and collard greens) tasted like they were out of a can with no seasoning added. Wow. Just bad. I should have known to leave when there was only one table clean and no patrons in the restaurant. When I asked the young lady at the register what her favorite dish was, she stated that she doesn't eat here. That was clue #2. My mistake. Believe me, it will not happen again.

The BBQ is delicious. A little concerning due to location but don't worry. It's great!read more

Walked in and and was greeted by everyone. Staff is super friendly. Our waitress took our order ,…read moreshe was very attentive . We had a party of three. Our food came in about 5 minutes. The food was good, no complaints . Quick and easy Sidebar : The bathrooms were clean which is always a plus

I came from out of town on a Sunday night, I must have came on an off day or something. The food…read morewas good, came out quickly. Service was mediocre, the waitress we had (who was also the host) seemed to rush through our orders. They kept coming to take plates while we were still eating, the trip just felt like they wanted us out of there fast. Not terrible, but could definitely better!