My parents went to Dr Kaplan for decades and hence I started. All was fine for many years.... With that said, at my last appt I had showed him something on my skin and he said it was "nothing"...like a beauty mark.. However I never recalled having at birth this mark. Within several months thereafter and due to my continued concern ( THANK GOD ), I went to the "skin and beauty center" and saw Dr Vadmal. Dr Vadmal looked and immediately said we need to biopsy this now as it does not look right. Well, he was 1000% correct and I had it promptly removed. So, this was a BIG BIG miss / mistake , total miss when I actually pointed it out. I hope he is well yet more important sincerely hope he is RETIRED !!!!!!!!!!!! Even the last annual exam was very different from what I had thereafter. read more

What is going on with this place .... phone is disconnected yet all social media is present. PLEASE PLEASE PLEASE update your contact info, social media presence so that it is not confusing to a potential patient. It's bad enough insurance companies are so behind on updating available specialists in their database. read more

After I got authorization I called to make an appointment for my child.... They never called me back. I called her pediatric Dr to let her know. I tried again and was given an appointment for a week later. I was called 30 mins before my appointment time to push back 30 mins... And now I've been waiting an hour. I've watched this old man pace back and forth.... I'm this close to leaving with my 9 year old. read more

I needed a Doctor at the last minute for an emergency skin problem. Nobody in Encino or Tarzana would take the time for a new patient unless I waited a week, but when I called Dr Kaplan, his office took my call, made me feel important, and most importantly set up a same day exam. I saw Dr Kaplan the same day & he fixed me up with no hassle. So nice to be treated like royalty despite being a new patient. Thank you Dr Kaplan!!! read more

I had an appointment with Dr. Kaplan. I received a call saying that it needed to be canceled. I couldn't understand why. I had a feeling something wasn't right. So I asked if I needed to find another dermatologist and was told yes. Really? The receptionist couldn't answer my questions. I just hope that the doc is okay. read more

I don't get it. I called them as a referral and set an appointment. I made an appointment for a week later and they were very nice. I ended up having to leave town, so I called them 4 days before the appointment and left a message to reschedule. No returned call. To be safe, I called the morning of my appointment and left another detailed message. Never heard back. It's so unprofessional. I feel horrible that I had to reschedule, but I made them aware the second I knew. To completely disregard clients and not call back is not okay. I'm also not sure why no one ever answers the phone during their business hours. I have asked my primary for another referral. I don't want to make this business look bad, because I've never even stepped in their doors, but this has been a huge inconvenience. I have to wait a few weeks for a new referral and to schedule a new appointment. I have a place I'm really concerned about on my skin, but I guess I'm not a priority to them. Disappointing. :( read more

I was a patient of Dr. Kaplan from 2008-2009. He was wonderful. During college, I started to get stubborn acne on my cheeks and chin. I saw several dermatologists over the course of a year before coming to Dr. Kaplan. They all prescribed creams and antibiotics: which cleared away the acne temporarily, but it always came back. I was fed up and got a referral from my mom who saw Dr Kaplan for psoriasis. During our initial meeting, I explained that the previous treatments were not helping my skin and he put me on Accutane (I don't think that this treatment is available anymore) for a year. At first, my insurance would not pay for the treatment, but Dr. Kaplan was able to get it approved very easily. Although the treatment required monthly blood and pregnancy tests, and my skin dried up like crazy, the treatment worked for me and my acne never came back. He was very sweet with me at my initial visit. I was wearing loads of makeup to cover my horrendous acne. Since he needed to see it, he gave me a makeup remover towelette. Knowing I was ashamed of my face, he said "my my, I see such a beautiful girl under all of that makeup." He knew I was vulnerable and made me feel at ease with him. A good soul, that man is. I saw Dr. Kaplan every month for a year. Knowing how nasty Accutane's side effects were, he was always willing to prescribe me cleansers and moisturizers to help with the dry skin side effects. Oftentimes, he would just give me a bunch of samples so I didn't have to fill and buy the rx. I loved the staff and was always seen in a timely manner. I saw that a previous reviewer said he was rude...dry sense of humor, yes. But, rude, never! He was always kind and professional to me. read more

So far Dr. Kaplan is batting a thousand successfully treating me on three issues. First of all it is worthy to note I have a very humble HMO and I was happily surprised when I saw that a doctor of his caliber was willing to accept my plan. That fact for me speaks extremely well of his character. His office is spotless, well-furnished and his staff is very professional. Dr. Kaplan is quick witted and has a dry sense of humor which I really appreciate so be ready for a joke or two. When I recommended Dr. Kaplan to my neighbor she said, "Dr. Kaplan? He has been husband's family's dermatologist for over 20 years. read more

I've been a patient of Dr. Kaplan for many years, having been referred to him as a young mother and, now, continuing into my more "senior" years. Obviously, I continue to have the greatest confidence in his knowledge and mature, good judgement. He has always been patient and caring. As his patient, I have never felt rushed and I am confident that each of his patients has the good fortune to have this doctor's complete attention. As for his staff, they have always been courteous and efficient. read more

Dr. Kaplan is a great dermatologist and a very nice guy. As others have noted he has a cool sense of humor, much appreciated in a doctor's office. In my experience his office is very efficient and his staff friendly and professional. I having nothing whatsoever critical to say about him. Another fine physician in the Providence Tarzana medical community. read more

Such a great doctor! The girls at the front window were so sweet and helpful! I will definitely return! read more

Just took my grandmother here today. She has been with this doctor for a while now, but all the things he has prescribed for her rash has not helped. This is why I came. I feel like this doctor today did not know what she had and just gave her more meds. He barely even looked at her rash and said it could be 3 different things! Also her appointment was at 2pm today and we didn't even see the dr. Until 2:40 pm! While in the room waiting I heard a lady complaining about how long she waited and didn't want to be charged for the visit! I don't blame her. I'm looking for a new dermatologist! I will not bring her back here. The only nice person here was the assistant. read more

I have no idea what this other reviewer is talking about. I love Dr. Kaplan. I was very nervous about changing dermatologists. Had been seeing my previous one for over 10 years. Dr. Kaplan made me feel at ease from the very first visit. It's going on 2 years now. I have never had to wait long, or had a problem getting an appt. in a reasonable amount of time. I also love his nurse Stephanie. She has been very helpful and accommodating. read more

I have been seeing to Dr. Kaplan for over 15 years. Since my work schedule is very unpredictable, his staff has always been very accommodating to me when I need to see him. Nancy and Helen are an asset to his office, they are always smiling and it is a pleasure to see them when you walk in the door. Dr. Kaplan has been nothing but professional and kind. He is up to date on the new medications that has helped me tremendously in treating my Eczema. Due to Dr. Kaplan's knowledge and experience, we now have things under control and healing. Dr. Kaplan has never given up on me with my Eczema, even in the worst of times, and has always been very caring and responsive. I have recommended him to many others who are still his patients. read more

Had to get some work done and didn't know Dr Kaplan from anywhere-found him in the yellow pages online- but he was very awesome and did a great job of alleviating my fears about some stuff I had to get done. His stories about music and his life are awesome if you have the time to ask. His staff was extremely kind and helpful, Of course we will see how much I like him when I get the bill. HA HA! read more

I highly recommend Dr. Kaplan and his staff. I have been seeing him for ten years now. Throughout the years Dr. Kaplan has helped me with smaller issues to even much larger concerns including surgeries. He is always very helpful, informative and cheers me up. A friendly staff Stephanie and Nancy who greet me with smiles and kindness. Dr. Kaplan eases my health concerns and always follows through. I feel very lucky to have found him as my doctor. I hope that I have many more years working together with him and his staff to help me with my health issues. read more

I would not recommend this doctor to anyone! The reason being, communication. From the one time visit I had at his office, I was sure that I would not be going back there. He's very old, can't hear well, and doesn't remember things at all. Its time to retire Dr. Kaplan, and let another doctor occupy that practice space. He made recommendations to me for things not related to the issue I came in for. Maybe because the issue was not typical but what really upset me was him going back and fourth several times, in and out of the room to brush up on what he wanted me to try instead of surgery. It looks like he was really brushing up on the product knowledge of what he wanted me to try instead of surgery. My main points I wanted to share was that this doctor is very old, needs to research and be up to date with todays information. and that is something a new doctor of our time today can do. I kindly recommend Dr. Kaplan retire as soon as possible because it is showing that he's getting old and slow. read more

I have been a patient of Dr. Kaplan's for many years. My husband and daughter are patients as well. He is one of the smartest people I've ever met...well-versed in so many areas. He takes the time necessary to discuss appropriate treatment alternatives, which is really important because as patients we leave the office with information...not just a prescription and a band-aide. The extra attention cmeans that he does occasionally run a few minutes late. But anyone who has received that extra few minutes of his time should understand the importance of having a doctor who takes the time to communicate. A few minutes in the reception room is a small price to pay. read more

I am a pharmacist by profession. I've been at it for over 25 years, so you could say I know doctors. Most are professional. few are exceptional, even fewer are brilliant. Milton Kaplan and his staff are truly compassionate, professional and Dr. Kaplan is absolutely brilliant! read more

I have been a patient of Dr. Kaplan's for over 20 years and have only received the best advice and treatment. He has a great sense of humor and his staff should be cloned for other doctor offices. I represent a Dermatologist back east and have come to respect Dr. Kaplan's expertise in giving advice and solving problems.I have recommended other people and they too give glowing reports. read more