Caring pediatricians, responsive nurses phone line and easily able to schedule appointments

We started going here for 4 years ago based on recommendation from 2 different people. My child had 9 ear infections in her first year of life so I have seen almost every doctor in the practice and have always had a good experience. You can always get a same day sick visit if you call in the morning. As a new Mom you have a ton of questions and I love that you can call anytime and speak to a nurse. I have called with so many problems over the years and they always call me back and never make me feel dumb. Definitely recommend! read more

Milton Pediatrics - Eye test - Doctors Near Me - Braintree, Massachusetts

I just want to take a moment to express how much I love Logan and Landon's pediatrician. I have officially become that mother that comes in for a routine check up with a list of concerns that make the rest of the appointments run late ‍ it's happened twice now... But Dr. Jonathan Brenner is amazing. He has never made me feel rushed, answers and explains every question and concern I have super thoroughly, makes eye contact when talking to me and never makes me feel dumb for asking whatever I'm asking. I just really appreciate the time and care he puts into our appointment whenever we are there. Thank you, thank you, thank you! read more

I just moved to Milton, I called to attempt to enroll my son with one of the Milton Pediatrics physicians. I explained that my family had just moved to the area. According to the practice receptionist/scheduler, the practice is in a "time of transition" and not a single physician is accepting new patients. The scheduler asked why I couldn't continue taking my son to see his old pediatrician. Ummmm . . . because I just moved to Milton and, accounting for Boston traffic, it is no longer feasible to take my son to his old pediatrician? I asked whether it would make a difference if I called back in three to six months, but the scheduler said, "Unfortunately, I think that would make it even more complicated." How so?!? You can't even give me a time frame in which your "time of transition" might resolve itself? Terrible, patient-facing relations. Maybe the physicians are great, but it seems I'll never know. read more

I pay for a specific insurance through my job just so my children can continue to see dr Mc.Govern. My daughter was her first patient 15 years ago and she has been nothing short of amazing. Not to mention, Dr. Robinson saved my life as an infant when he was in practice. X3 generations and hopefully one day it will be 4! read more

I wrote a 5 star review 3 years ago and just wanted to update and say that my family and I are still so grateful for Milton Pediatrics. The doctors are all awesome and genuinely care about kids' immediate and long-term health. We have a primary physician here and she's wonderful, and Milton Pediatrics team (~10 pediatricians?) is large enough that you can get seen 7 days/week with same day sick appointments as needed. They also have nurses available to consult on the phone, and they work to save you an office visit if possible. The front office staff is also readily available, friendly, and helpful. Milton Pediatrics is a wonderful medical group. read more

I love this office and Dr. Burghardt! We had to temporarily switch to another pediatrician due to insurance but returned here as quickly as we could. I highly recommend this practice. read more

VERY DISAPPOINTED!!! After getting a recommendation from our current pediatrician at Longwood pediatrics (wonderful practice!!) in Boston to call Milton to transfer our 22month old (we moved out of the city), I called to see if we could set up an appointment. I was very quickly told by the receptionist that they only accept new borns and that I should contact my insurance company. This is a very serious decision for a family to make about who takes care of the health and well-being of your child. Very disappointed about the decisions made by this practice. read more

Don't go here if your child will need ADHD meds. They cannot electronically prescribe these meds so you'll find yourself driving to their practice every month or praying that the script arrives in the mail. Often they can't seem to get the scripts into the mail when they say they will and then they make some excuse about "well, we mailed it on Monday, but it may not have gone into 'circulation' (what??) til sometime later." Seriously, what?? Much smaller groups have figured out electronic prescribing. These folks act like it's rocket science. read more

As a new mom, I truly had no idea what I was looking for in a pediatrician. I focused more on the office- proximity to home, could we get same day visits, would a nurse call me back in a timely manner- to answer all of these in regards to Milton Pediatrics: yes, yes, yes. Extremely user friendly, helpful admin staff, and the nurse in the Boston office, Amy, is wonderful. Now I will say- our experience with the doctors unfortunately did not get off to a great start. We had a rather "green" pediatrician (young, fresh out of residency or fellowship), I'm sure he's a great doctor but unfortunately he missed my son's milk allergy for 4 months- despite me sending multiple messages and photos of a rash I was concerned was related to a milk allergy. By the time we caught the allergy it was only because I insisted on further workup after being told all of my concerns were normal infant behavior- (after a while you stop calling with the same concern due to fear of seeming crazy but as mom's intuition proves- there's a reason the nagging feeling is there.) We unfortunately wound up in the ER because of an allergic reaction that was textbook and should have been caught from birth. Needless to say, we asked for a new doctor in the practice and we have been extremely happy since, hence the redeeming 4 stars. My son has gained weight in the last 2 weeks, found a formula that works, and is happy and thriving now. It's unfortunate that the first go round didn't work out but there's going to be a lack of quality sometimes and I don't think that represents the entire practice. read more

I can't say enough good things about this practice. Being first time parents and have some medical issues with our newborn we have been to the doctors office quite a bit in the first 3 months. Every person in this office that we have dealt with has been extremely helpful and caring. Ours son's doctor is Dr Brenner, who is wonderful, down to earth and for a worried mom he has calmed me down on several occasions. We always get a return phone call when we leave messages and the nurses are so caring and helpful. Even Annette, who does referrals has gone above and beyond for us. So many times already I have told me husband how happy I am that we decided on Milton Pediatrics for our son (we visited a few others while I was pregnant). read more

I am expecting my first child and called Milton pediatrics to inquire about becoming a new patient. I was greeted by a VERY rude receptionist. As a first time mom, I naively assumed that that 6 weeks before due date would be enough notice. They told me that they had filled their quota and are overwhelmed with a new computer system so could not take us. I can understand that. HOWEVER, I asked if we could join the practice later as they are very conveniently located for us, and she said no. So we can NEVER go to this practice because my baby did not start there as a newborn? This is the most ridiculous policy, if it even exists. Maybe the receptionist's brain was short circuiting from learning the new computer system. read more

Not accepting adolescent new patients. Disappointing because they are listed as a care provider with Tricare insurance as taking new patients for military families. read more

We moved to the area when my kids were entering 3rd and 5th grade (in 2014). We had no trouble being accepted as new patients. I love that our pediatrician has easy access to refer and communicate with specialists at MGH and Children's. We see Dr. McGovern who remembers us every time, is easy to reach for questions, and has my children's entire medical history right at the top of her head. She is always looking at the big picture. So thankful for her and this practice. read more

Milton Pediactrics is a group of expert physicians and caring nurses who consistently offer the highest quality care with with exceptional pediatric bedside manners. Their doctors are current with the latest medical research and technology and are affiliated with some of the best hospitals in the world. In addition, the office staff is extremely accommodating, friendly and professional. We no longer live in the Milton/Braintree area but continue to drive 50 minutes to Milton Ped's because they offer the best care. read more

Extremely disappointed!! After researching a lot of different pediatric practices I chose to have my child's records sent to this place. I chose wrong! After hearing how great they were I went online to their website and read about how great they were. I then called to make sure they received my child's records and to schedule a routine physical, only to be told that she could not find them and they are not taking any new patients but she was still looking for them and would get back to me. I asked her why it didn't say that on the Milton Pediatric website?? She had no answer. I asked her why is she still looking for the records if they don't plan on seeing my child?? I'm not sure if she was confused with the question or offended by it. It was at that point that I told her I have no intention of ever bringing a child to this sorry excuse for a practice and she could stop looking for those records. I also find it funny that their website has been disabled right after this happened. Coincidence?? read more

My daughters are patients of Dr. Shaff and she is wonderful. She is great with the kids, has a very pleasant manner and genuinely cares about her patients - even calling me one weekend to check on my daughter. There are several doctors in the practice and we have seen most of them at one point or another. All are very nice and only once did I disagree with the doctor's course of action but I had sent someone else with my daughter since I couldn't make it so I cannot fully evaluate that experience. I also really like that they have a nurse on call after hours to answer concerns about sick kids and I especially love that they see sick kids on the weekends. If I had the capability of giving them 4.5 stars I would and that is because it really annoys me that when I am calling about a sick child I need to leave a message and have someone call me back. Granted they are generally good about calling within an hour and will always fit you in for a sick visit, it is frustrating if you miss the call back or don't have an entire hour where you are free to take their call. It would just be nice to be able to call and talk to someone when I have 5 minutes to spare so I don't have to worry about hearing my phone ring or my cell reception for an hour while I await the call back. All things considered, the doctors, nurses and staff are wonderful and that I why I am willing to drive 45 mins to go there even though we moved out of the area. read more