I had a very good experience, from start to finish at Milwaukee Eye Care. From check-in to finish…read morewas on time, informational, and the tests were completed with no waiting or downtime. Every step was explained fully, and my questions were answered to my complete understanding and satisfaction. The staff leading up to my meeting with Dr. Murphy were all efficient and friendly. I moved through the process easily. During my consultation with Dr. Murphy, I was fully informed about the tests being done, the results as he saw them, and also my options for further treatment. I felt heard and respected. Dr. Murphy was highly recommended to me by my dermatologist and he is also on the Top 100 Doctors of Milwaukee, so my confidence was good. During the appointment, I was able to schedule the surgery, as well as the two follow-up appointments needed. I was given paperwork with all FAQs I could need, as well as the financial expectations. I left after a very short amount of time and with all the information I would need. I have now had my surgery and that also went incredibly well. I will review this on the Envision review as that is where the procedure was done. I will, however, return to Milwaukee Eye Care for my followup appointments and I have no reason to believe I will be less satisfied afterward.

My 84 year old father, an established patient at this facility, had an eye emergency this morning…read more I called to see if they could fit him in with anyone and they had no openings at no locations. We ended up going to urgent care which is down the hall from his doctor's office. urgent care was unable to help him as they didn't have an ophthalmologist on staff and told us to go to the emergency room, 15 miles away. After urgent care and before the emergency room, we walked over to the Milwaukee Eye Care Office to see if there was anything they could do and was told simply "sorry go to the emergency room". This facility appears to fine when providing care if it's scheduled well ahead of time but if you need them in an urgent situation they will have zero compassion. I will be getting him a new doctor that can provide care when it's needed not only weeks in advance. We could have waited as we have been in the hospital's emergency waiting room for several hours now without being seen.

The insurance department is completely incompetent. Never responds to phone calls. Horrible…read morecustomer service.

From the owner: At the Holtebeck Eye Center, we are dedicated to taking care of your vision and assisting you with…read moreleading procedures that will improve your wellbeing and eye health. Our team, led by Aaron Holtebeck, MD has their finger on the pulse of the latest developments in eye care and best practices in customer support and technologies. Our patients and their families are at the core of our service offering and we approach each treatment with the necessary care to ensure that it solves and alleviates any discomfort that a patient might be experiencing.

Dr Schreiber and her team are first- rate. I had recent cataract surgery and they were professional…read moreand calming for a panicked patient. Highest regard.

I saw Opthamologist Dr. Deborah Bernstein for the first time at Medical Eye Associates. I was so…read morevery impressed, from making the appointment through a patient referral, all the way to the extremely thorough exam completed by Dr. Bernstein and her staff. Speaking of staff, everyone I encountered was truly a professional; efficient, friendly and caring. The offices are modern and comfortably welcoming. I can say that this has been one of the best experiences I've ever had at any eye doctor's office I have gone to during my lifetime.

They are never on time, not even close. On the day of my appointment I waited over 2 hours. Also,…read morethey don't bother to tell you in advance that they are extremely behind schedule so you're stuck. It was an extremely impersonal experience. I don't even know what the doctor who did the procedure even looks like. You're truly just a number to them and considering that it's a procedure with your eyes I would've hoped to have had a better experience. Overall, it's a less than satisfactory establishment and if I were to have a redo I would've chosen another place to have LASIK.

the quality of the care that I received was amazing and the staff were very patient and helpful. I…read moreunderwent LASIK on a Friday and was back to driving the following day and at my follow-up I was down to a 20/25. I have been wearing glasses everyday since I was seven years old and it has been a huge relief to not have to worry about wearing glasses again.

Great local service. Personalized care and always take time to talk through any questions and…read moreconcerns.

Excellent care all around. The staff was very knowledgeable. They knew what they were doing since…read moreit was my first experience with contacts. Thank you very much

Been coming here for years! They carry plenty of fun glasses brands and contact lenses. Plenty of…read moreeye drs available so you can book an appt with convenient availabilities. Staff both the eye dr, assistant, and optician are helpful and friendly!

Dr. Brandt and Dr. Fabisch are amazing doctors! great selection of glasses. they provide medical…read morecare and optical care for glasses and contact lens prescriptions

Excellent customer service, Excellent staff and very nice office. Dr. Sheikh is awesome, very…read morenice, knowledgeable and listen to all my concerns and was very patient with me in finding me the right contacts for me. I am near and far sighted. Left eye for reading has Stigatism and right eye for distant. My vision was blurred on computer and at night. This is my first time wearing contacts, so it was a challenge finding the right balance for my prescription. Dr. Sheikh did and excellent job tweaking and making adjustments to make that perfect balance. Highly recommend her especially if you are a new contact user. Go to a Specialist!! Do not waist your time going to a local optical and getting rushed to order contacts like I did. A specialist like Dr. Sheikh is going to make sure you walk out with a smile and is happy with your new contacts. YAY I can see without my glasses

I had an appointment for a prescription for eyeglasses with an optometrist. I was charged a $35…read morespecialist fee and when I contacted billing and management I was told the specialist fee was because I had old diagnoses in my online medical history that they needed to "watch", most specifically cataracts of which I have had for decades and have never before been charged extra fees for routine eyeglasses. A refund was refused and management never followed up with my complaint. Please beware of providers taking advantage of seniors. If I was informed that a specialist fee was to be charged I would have went elsewhere!