Not like any other facility like this. It is clean and doesn't smell like other places do and I…read morehave visited many over the years as a volunteer, never imagining I would end up needing one. I came to stay here after I had a total knee replacement surgery. I was in a lot of pain. The staff was very kind despite the fact that there were oftentimes overworked because the ratio of staff to patients probably not quite to par. I got PT and OT almost every day, which was great. I was very grateful that they catered to my dietary needs. They even checked up on me after I'd gone home. My only issues I had, had to do with the medication I was on. When I first got there by transport I was due for my pain medication and they didn't have any of my prescribed medication. They told me they would be able to get me some within a half hour of my arrival. That didn't happen. I had to wait hours and I was in agony. Also, one time they ran out of it so they gave me another pain medicine which was stronger. I had to take this three times because the prescribed medicine still never came in. Also, it's great that they offer to wash your clothes (as long as they're labeled). The problem is, you don't always get them back. Their system could use some improvement. I asked about my clothing several times, but they didn't do anything about it, likely because the people I asked were way too busy. On the day I was leaving, my son and I had to go to the laundry room and look for them ourselves. They were spread out all over the place in the lost and found container. I'm not sure if I got everything. If I hadn't been in such pain when they gave me the inventory list when I first arrived I probably could have made a list of what I had come in with. It was in with the packet they gave me and was not explained to me then or later that I recall. Important...write a list of everything you bring. There's no way that one of the aids would have been able to find all my stuff that my son and I found scattered on that last day. Yes, they have room for improvement. No one's perfect. Overall, my experience was great so I'm still giving them five stars.

I stayed in the rehab section in transition between the hospital and home after surgery. The goal…read morewas to be able to gain enough strength and ability to be self supporting. I was able to accomplish that in a brief time due to the excellenr program they established and carried out. EVERYONE was professional, caring and pleasant. In addtion to the care is both the interior and exterior ambience which attractive and inviting. The cleanliness is found everwhere, inside and out. The rehab section meals were always tasty with an excellent selection to chose from. I hope the future would offer me a chouce to return to the Terraces if rehab was agsin necessary.

The memory care at this location is top notch. My mom was really having a hard time, unable to walk…read moredue to a brain injury at another facility. With the care at this Belmont Village, my mom came back to life. She went from zombie-like to energetic and talkative. She loves the caregivers, and it feels like they love her too. Do not hesitate to bring a loved one here for A+ care and safety. The rooms are really big, and there are beautiful areas to sit and get some sun and fresh air. The activity leaders are so kind and really try to keep the residents busy with chair yoga, music, karaoke, word games, BINGO... The staff is phenomenal, and there are folks like Walter, Juan, Wilma, Christine, and more that give joy and care to each resident. I love that they assign PALs (care givers) to groups of residents, and most will pitch in and help whether or not they are assigned to a particular resident. Poojan (MC Director) and Radhika (Sr. ED) can often be found with residents. You can feel so much love here. Don't think twice about checking this facility out for your aging relatives. You will fall in love and get your own peace of mind, knowing they are safe, loved, and engaged. Just look at how they brought my mom back to life!

I could given them 5 stars because of the modern design of the facility it's beautiful. The reason…read morewhy is 3 stars because of the poor quality care specially in memory care department. 1. When pulled the cord takes time to get somebody for help, I understand they were busy, but there are 3 PALS sitting in activity area and they were in there phones.I understand they are watching those fall risk residents but should be only one PALS is assigned. 2. I have witnessed, while they are serving food at the dining room there a few PALs eating in the counter. 3. They are always short staffing.

I was a visiting Nurse to this care home. I provided wound care on a patient who came to this home…read morewith a horrendous wound. The staff and owner were genuinely caring and active in healing this area and preventing more wounds. A very clean and welcoming home as well. Small touches make the best impression, and this patient , although advanced in dementia and perhaps not aware, was pampered a lot. She loved Purple when she was well, and the ladies there had all kinds of purple items (blankets, pillows, etc) always neat and clean, and placed lovingly. I visit a lot of Homes for Seniors, this one is great!

We found Bed of Roses when my grandma needed hospice care in July. All of the staff are extremely…read morenice, comforting, and are confident in what they do, caring for patients with varying levels of needs. Among the biggest perks is they cook food in the kitchen. My grandma's appetite mainly revolved around homemade soups, eggs and oatmeal, smoothies, watermelon, and vegetables with meat (which had to be blended up because she refused to eat otherwise). They encourage patients to get some outside time in the backyard or a short walk in the neighborhood, but also had patience and understanding when it took about a week before my grandmother ventured outside. Accommodations and personal preferences are taken into account. For example, the 3 weeks my grandma was there she almost constantly alternated between being too hot and too cold. So the fan was adjusted accordingly, throughout the day. Bedside manner is above and beyond. Rose and her daughter Christina were the two main caretakers for my grandma whenever we visited. Their cheerfulness and general positivity is just the type of energy a person would want when not feeling their best. Even in the middle of the night when my grandmother would often wake up several times a night, Rose would get up to comfort her by sitting next to her bed for periods of time and saying calming words to her. My grandmother was a bit of a high-maintenance patient, but that didn't deter any of the staff's efforts to make her time there as comfortable as possible. Cleanliness is excellent as well, with diaper changes and showers being a top priority. The staff understands the effects of medications well, and talked it out with us a few times regarding which route or routes we wanted to take. My grandmother's room was soothing and homey with a good exposure of sunlight (and blinds) and had a nice TV. Sometimes we watched baseball with her or nature shows. Their communication with us was clear, and we always felt rest assured that the most was done for all patients there.

Did you take the time to notice that most of those who give this location a positive review are…read morefamily members and not the actual residents. As a resident I will agrée that as individuals the staff is made up many wonderful people who are very caring and possess an incredible amount of Patience! Especially when considering how overworked and underpaid they are. As a result there's a high turnover. My issues were with the administration and, or, administrative staff and their policies. I missed an appointment with my neurosurgeon because social services failed to make Transportation arrangements as a promised they would do. The on staff doctor assured me that he would make a girl to a local neurosurgeon for me and I never heard that word from him again don't matter. I express the desire to apply for IHSS home Care service for whenever it will be released that never happened. In fact everything they told me they would do they didn't including sending my prescription information to the Walgreens I requested they send them to. Nurse assured me that she had already done it as I was leaving it's true down to be completely false. The beautiful swimming pool for physical therapy was one of the main attractions to me to choose this location come to find out it is only available for outpatient physical therapy and hasn't been filled with water since covid 19 in 2022.

In All fairness. The nursing home is just ok. Most of the CNA are great. Shout-out to David ,…read moreNicholas. And Rafael and Maria for making my stay there decent during my recovery for my brain cancer surgery. The physical therapy and occupational therapy are great. Jordan, Chi, Dianne, Alex are great therapist sand they want you to get better. The bass is that the place look outdated, especially the room I am in, oh pray that you or your parents don't have a loud bed neighbor who speak on top of his lungs and sleep withe the lights on. I request changing room a month ago and they never did. The CNA told me the facility is full which make sense when the CNA have to run around and singing " Christmas Lights" meaning everyone is pressing the emergency red buttons at the same time lol. I do wish they hired more CNAs because when they are on break, good luck.

I'm currently 5 weeks post-op from a tummy tuck, hernia repair, 360 lipo (arms and legs--yes, I…read morewent all in), and I truly don't know where I'd be without InHands Post Op Recovery. I started coming here just 5 days after surgery, and from my very first visit, I felt like I was in the best hands possible--literally. Heather, the owner, is incredibly personable, knowledgeable, and genuinely cares about your recovery journey. It makes a huge difference knowing she's been through it herself. Every therapist I've seen--RNs and OTs--has brought not only expert-level lymphatic care but also a strong medical background that gives me peace of mind with every session. The facility is beautiful, new, and always spotless. My surgeon recommended them, and honestly, it's the best thing she's ever done for me (besides, you know, cutting me open and snatching my waist ). The therapists don't just go through the motions--they educate me, calm me, and help me feel 10x lighter (physically and mentally) every time I walk out. These massages have been a total game changer for my recovery and overall well-being. I'll continue going here for months to come, surgery or not. Bonus: they also offer red light therapy and let me try it for free on my birthday. Who does that?! Angels, that's who. To everyone at InHands: thank you for helping me heal, feel human again, and avoid turning into one big puffy potato.

I had an amazing experience at Inhands! From the moment I walked in, I felt welcomed and relaxed,…read morethe space is spotless, beautifully designed, and has such a calming atmosphere. I booked a lymphatic massage and it was absolutely wonderful. The therapist was professional, attentive, and really took the time to make sure I was comfortable the entire session. I left feeling lighter, refreshed, and truly rejuvenated. The customer service here is outstanding, everyone is warm, friendly, and genuinely cares about your experience. I highly recommend the lymphatic massage to anyone looking to unwind and take care of their body in a peaceful, clean, and beautiful environment.

This was a beautiful place when my mom moved-in to the independent homes…read more But the care facility that she had to transfer to which was full of hard working, caring staff at the time she transferred, has been extremely short-staffed for the past 2 years post pandemic, in a bad way. I don't know why, and it's gotten worse. Please double check your elderly here and their care as of the date of this review. We had to leave. Brokenhearted ...

So fortunate to have found this place for my mom!…read more I will primarily be speaking about the skilled nursing facility as there are also independent living, assisted living, and memory care facilities on the same campus. When my mom was unable to return to her independent living apartment after breaking her hip, a friend recommended Lincoln Glen Skilled Nursing. She lived in the skilled nursing facility for over 2 years and became part of the Lincoln Glen Manor family. The nurses and CNA's were caring and helpful. My mom enjoyed the activities, and I was glad to join her for family events. When a medical issue arose, a doctor from Kaiser (my mom's health insurance) would be contacted and would either come for a visit or would advise the staff on next steps.

I am writing to commend the Front Desk staff for their exemplary service. They are professional,…read morecourteous, and cordial. A special shoutout to Shannah for always identifying herself when she answers an incoming call! The whole crew at the front desk is great; they help me with my packages and they have creative solutions to awkward situations. As for Merrill Gardens at Campbell, the people are kind and respectful. I appreciate their service. A wonderful place to live.

Merrill Gardens Campbell is a great community. My mom has lived there for 2.5 years after an…read moreinterstate move and from the minute she arrived the residents and staff were welcoming and accepting. There's a lightness and cheerfulness about the place - the staff works hard, but there's a lot of laughter in everyone from the valet at the front door to the receptionists, the cleaning and maintenance staff, and the caregivers. I'm always surprised and heartened by how kind the residents are to each other - there's a good community spirit. My mom has mild cognitive impairment, is in assisted living there, and needs help every day. Sarum Talivaa, Senior Resident Care Director, and her team of caregivers are fantastic. I consider them partners in this crazy caregiving journey and I really value their experience and insight. I visit 3-4 times a week and I've seen that their work is very hard...so hard it would be easy for them to just phone it in to save their own energy. But Sarum and the caregiving team genuinely care about the residents and show it every day in the way they interact with and assist my mom (and me). I know she's in good hands and I'm so grateful for that.

My family cannot say enough good things about Caring Hearts. The staff there is dedicated to…read morehelping the residents there live with dignity and a sense of belonging. Michelle makes it a practice to reach out to families with "Good news" and pictures that show everyday successes and small joys. Prior to going to live at Caring Hearts our mom lived at a much larger (And frankly much more expensive) care home. However the level of personal care and attention that she now receives has resulted in a substantially higher quality of life for her.

I wanted to write this review for Olivia and the staff at Caring Hearts. They are really dedicated…read moreteam and are doing amazing work. My father has been doing much much better under their care than in other places we've tried. The facilities are always clean, the workers are super attentive to my father's needs, and visiting hours are very flexible. Olivia has been very kind to my father and I throughout the entire process of getting him situated. Additionally, they offer a very reasonable rate for the level of care they provide. I cannot recommend Caring Hearts enough.

My husband stayed here for nearly two months following a serious car accident, and we are very…read moregrateful for the care he received during his rehabilitation. The nurses, therapists, and all of the staff were kind, compassionate, and incredibly patient throughout his stay. The facility is very clean, well-maintained, and has a warm, home-like atmosphere. Everyone genuinely seems to care about the residents and works hard to provide the best possible care. We are truly glad that my husband was able to recover here. Whenever we had questions or concerns, the staff responded promptly and were always willing to help. The only minor drawback was that the facility's attending physician generally visited in the evenings, which made direct communication somewhat difficult at times. Other than that, we were very pleased with the care provided. The activities offered to residents were enjoyable, and the meals were good as well. We were also impressed by how professional and efficient the case manager and administrative staff were throughout the entire process. Thank you to everyone who helped my husband during his recovery. We sincerely appreciate all of your hard work and dedication, and we would highly recommend this facility to others.

Leaving a one star review only because I can't leave a zero…read more We had a horrible experience at Woodlands when bringing my grandpa here for rehab after his 3 month hospital visit. We were deciding between multiple options for rehab, and ultimately picked Woodlands because of the amazing reviews it had. However, there was not a singular positive experience that I could share. My grandpa got released from Good Samaritan Hospital with a strict diet plan and placed into rehab to gain his strength back. The first night the staff talked to us for over an hour asking questions about diet, exercise, medication and etc. We explained how he is strictly on a thick liquid, sugar free and small piece/ground food diet and must be monitored when eating due to his HIGH risk of aspiration. We come to check on him the next morning and see a plate of whole pasta pieces, chunks of honeydew and orange juice placed in front of him, which he was eating alone. Our over an hour conversation was clearly a waste of time as the staff did not listen to us at all. We experienced this situation multiple times. Helen would call multiple times, not even an hour apart, asking what his diet consists of, to not even listen and serve him whatever they had that day. The nurses would take my grandpa out in his wheelchair to stroll around, and one night as we were all visiting, one of the nurses brought him back to his room and we realized how he was disconnected from his oxygen tank. My grandpa went 10 minutes without an outside oxygen source and the nurses only came to help after we had to scurry looking for them, as they clearly did not realize themselves. My grandpa's breathing started to sound crackly and raspy, making us think he aspirated again. As we urgently requested to Helen for a doctor to come and check on him, she kept telling us how the doctor is busy but on his way for about an hour. She then proceeded to tell us how calling 911 might be a better idea. As we rushed him to the ER, we were told he aspirated and had to stay in the hospital again for another 2 weeks on antibiotics in order to heal. Woodlands caused my grandpa to go back to square one, ruining all the progress he made in the hospital. It's hard to see how so many people had good experiences at this rehab center, when for my grandpa it only caused him to get worse. I truly wish we did not bring him here in the first place, as it only weakened and damaged my grandpa further. It's sad to see nurses not care about an elders well being, and not be more prompt in this environment.