We shopped 12 Jewelers in Ketchican for our anniversary diamond. No one else even came close to…read moreinfinity. Professional staff and gorgeous stones. You show check them out!

Beautiful store, beautiful jewelry, great quality and amazing customer service. I've been wearing…read moremy ring since I bought it and have received so many compliments.

Great spot for tourist swag! We stopped in and found a beautiful hand-painted Christmas ornament…read more Friendly staff and a fun little shop to browse while in Ketchikan. My daughter was laughing that somehow Star Wars art is a thing here! The world of Star Wars spans the galaxy.

TERRIBLE CUSTOMER SERVICE--no response to voicemails and multiple emails…read more I ordered 2 items online. When there was a delay in shipping, I emailed to inquire. I was notified that one item was sold out and they emailed to offer a replacement. They failed to reply to my response to THEIR OFFER and shipped first item without communication. I had inquired about several items I wanted to add to my order. They completely IGNORED all messages and requests for communication and have NEVER RESPONDED AT ALL!

This was our first visit to Alaska and we were cruising from Seward to Vancouver, one of our stops…read morewas Ketchikan. Julie's Fine Jewelry had been recommended by a friend that regularly visit's Alaska. The sales person was Lynn B and she was very helpful with finding some jewelry. I also had a chance to speak with Julie and learn more about the area. Julie suggested I walk up Mill St to Ketchikan Creek to watch the salmon spawning. This side trip turned out to be another highlight of our Alaska trip Overall a very nice selection of jewelry and excellent customer service with a side of local flavor. Definitely a five star experience. Instead f another picture of the store I'm including a picture of the side trip Julie recommended

This is a nice, bright jewelry and home decor store close to the port. The sales girl was very nice…read moreand we chatted for a few minutes about the season and then the new locations of her store. I also checked in while at the store on my Yelp App and it said I was entitled to a small gift of black pearl earrings. I felt bad declining them because she said that it had been a long time since she last saw that banner and then went to see if they even still carried that token. I looked at some really nice jewelry and now I have some thinking to do.

Had a great experience buying a Hamilton watch here. Harry was knowledgeable and offered a fair…read moreprice without playing games. I saved some money off buying at home. Thanks for a good experience and a good deal.

Was walking by and noticed they sold Pandora. I had been looking for a piece of jewelry to always…read moreremind me of my vacation in Alaska (a dream vacation!). I have lots of Pandora so I figured I see if they had anything related to Alaska. The man who I believe was the owner, helped us. I picked out two charms that we purchased. He mentioned how beautiful my diamond ring was and said that two of the diamonds were old because they don't cut them that way anymore. I confirmed that two of the diamonds were my mothers so they were older than the the other ones. I was very impressed that he could tell that just from looking at it on my hand. He's the real deal. They also cleaned my ring, which I appreciated. Great and friendly service!

I was not told that the price quoted was per month!! Was…read morepushed to add more pieces that matched the original item I wanted. I felt like an idiot and am mad that I submitted personal information . I will sue you if I find my information compromised. I strongly feel no one should shop at your store!!! My rating is zero!

Know your stuff before you shop. I'm no pro. But I know enough to not be taken advantage of either…read more I was looking for a special gift for my wife. The price was $4,200 for the pendant and $1,400 for the necklace. Both, grossly over priced. After laughing and talking with the shark, I mean sales rep., he realized it was futile to argue price with me. In the end I paid $1,600 for both. Appraisal value is $2,500. They'd sell more if they were just honest and didn't seem so shady.

Hi, I bought two rings on june 30 2025 both the same I think they are called "northern lights"…read more They have two stones and a swivelling double shank. My sisters ring has come apart two of the little lugs have snapped off ! So the actual double headed crown has come away from the shanks. Can you advise if this is covered by a 12 month warranty? Sorry to have put this in a review but can not find an email address for you. Thanks in advance for hopefully your positive response. You can contact me directly on Smithies808@gmail.com Norma Smithies

So disappointed. I bought a beautiful ring for over $300 and then added their northern lights…read morependant and earrings for $10 and it was put in the bag and one earring was missing a stone. They also wanted to be nice and give a little pendant. That was also missing a stone. I tried calling because even though it's only $10. It's still $10 and all I get is a fast busy. I'll update my review if I figure out a way to get in touch with them.

I was looking for something to place on my chain as a remembrance of our Alaskan cruise. We stopped…read moreby Poler Creek and were impressed with their selection of gold nuggets and pendants. I purchased a 22k gold nugget and was satisfied with the price. Our salesperson was helpful and not pushy. Highly recommend!

Nice place. I bought a Damascus blade jack knife there back in 2009 and it is the most beautiful…read moreblade I have ever owned. The outer grip was also exceptional natural either bone or horn material. It is my treasure.

While in Ketchikan, I wasn't necessarily looking for something in particular, but I wear a plain…read moresilver chain and thought it might be nice to get a silver charm for it. When I walked into Orca, the owners were immediately friendly and asked if there was something I was looking for. I told them I was looking for a pendant, preferably silver, and they directed me to their cases with pendants. And that's where I saw it. A gorgeous onyx whale tail set in silver with a turquoise "midnight sun" and opal insets, some of which represented the northern lights. I love Alaska and have vacationed by cruise 3 times and by land at least half a dozen times. Whale watching is always a top priority for things to do in Alaska, and I've spent many sub freezing nights in Fairbanks out photographing the auroras. So this was literally the perfect pendant for me. There were large and small ones, but I really like the small because I'm not a very flashy person. There were more in that size than just those in the case, and I was able to look at all of them and decide which one I wanted the most. The pendant is hand made and signed by the artist, and you could tell how proud the owners of the shop were to offer a piece that wasn't mass manufactured. There was no hard sell, but there didn't need to be. I knew I was buying. As we wrapped things up, they decided that my wife Cathy should have something special as well and gave her a wooden whale tail that a friend of theirs hand-carved. It now resides on our display shelves here at home and will always be a reminder of our cruise. It really couldn't have been a better shopping experience.

So kind and welcoming! Ali and Tamerah are very knowledgeable and had my new ring resized for me in…read more10 minutes!!! I love my opal ring and pendant!

WARNING - This place is a scam and you should not purchase anything from here. Do NOT give them…read morebusiness that they don't deserve. Went on an Alaskan cruise in July and ended up buying an art piece from this shop. The piece was also supposed to come with a lighted base but they said it was backordered so they would need to ship it and it would come at the end of September or October. It is now almost mid-December and we have still not received it. We tried calling the business number many times but no one ever answers. We have also tried messaging them via Instagram but haven't gotten a response either. Tried sending them emails but guess what, their email is not valid. This is the same email they list on all their social medias. Now I see all the reviews warning about them and wish I could've seen them before we made our purchase. I can't even say that their customer service is terrible because it's completely nonexistent. I just hope that this review will help prevent future people from getting scammed.

After walking from the ship to town wandering around, I needed a place to sit, then I noticed…read morebeautiful carved seats in front of Soaring Eagle. After a few mins I decided to walk in and goodness they have such interesting things here, the art and hand work of most of the items in the store are absolutely amazing. I treated it more of like a museum rather than a store. LOL Goodness, an arm and a leg for some of these items. Missing a star, after reading many reviews, their business practice seems pretty shadyyy!

As it was the beginning of the Alaska cruise season, not much was open in Ketchikan. One of the…read morefew shops open was Monarch Jewlers. Stopped in and were the center of fairly aggressive sales staff. Anyway, we made several purchases but walked away with zero paperwork regarding appraisals (just sales receipts with little info). Once home, i tried contacting them on several occasions leaving messages requesting a return call. Their answering machine states they are assisting customers. Checked the cruise schedule for Ketchikan to time my calls to when they should not be busy, not a call or text - NOTHING Save yourself the headache. SPEND YOUR MONEY SOMEPLACE ELSE

We stopped at all three locations--Skagway, Juneau, and Ketchikan--and had the exact same…read moreexperience each time. We came in for the free item that was advertised, chose to upgrade to a set or slightly better option, only to find out the staff kept the original free item. Once might be a mistake. Twice could be questionable. But three times, in three different stores, is a pattern. It felt less like an accident and more like a tactic. Don't waste your time or money here--it's just overpriced junk made in China, dressed up as something special.