Minerva's event is amazing! Everything went well and my guests were very happy. I would highly recommend this place!

Extremely rude owner and staff.. Lady had some guy sell the flowers to me. Wouldn't even acknowledge me when I had questions about her flowers. Don't come here for business . You'll be wasting your money read more

He sido clienta de Minerva por muchos años, y siempre he recibido un servicio excelente. Ella es una persona amable, profesional y muy dedicada a lo que hace. Se nota el amor y la pasión que pone en cada detalle, desde los arreglos florales hasta la decoración de su venue. He tenido la oportunidad de estar varias veces en su lugar, y siempre está decorado hermoso. La recomiendo sinceramente, ama lo que hace y si trabajo habla por si solo. read more

Excellent service, the owner is an amazing person. She will always go the extra mile.

Gracias. Encantada con Minerva's flowers, me hizo unos arreglos de funeral y unos arreglos para la boda de mi hija, se las recomiendo, muy amable la señora y el personal todo estuve muy bonito. read more

Minervas Flowers and Craft - Gracias Minerva's Flowers, por este ramo hermoso para mi suegra, se la recomiendo Atte: Angelina González... ¡GRACIAS! Minerva. - Florists Near Me - Pomona, California

Amazing customer service when I was planning my daughters quinceanera I was really stressed. Didn't know where to start and I was recommended with Minerva . She gave me a complete layout and ideas for my daughter celebration. I was still nervous because I didn't know who she was but the results turned out to be amazing, beautiful centers pieces I didn't have to worry about much she definitely took over turn out to be a magical night for my daughter. Thank you so much for everything. read more

Great service , Thank you everything, especially to Minerva Hernandez, for great costumer service.

We booked this venue for our mother's end of life celebration on September 26,2024 . First issue was she charged the whole amount instead of the $500 deposit . We did enter into a contract for this event. As far as the food went we did get a quote from the Juan pollo downstairs. We did not reserve with them or give any deposit. We had family members who took care of the food for us instead. On the morning of my moms funeral the woman who runs this place was texting my sister demanding that we get in touch with her to discuss getting the chicken from Juan Pollo, she was very rude and insensitive in this matter. Literally minutes before service was to begin she sent a text to my sister stating because we didn't get the food from Juan Pollo that she would not be opening up the doors for us at the time she promised us. My sister had to turn her phone off because she wouldn't let up with her demands. We had food, soda etceteras being delivered and she refused to let them in. People were outside of the venue waiting. Such a heartbreaking experience to lose our mother and this lady stressing us out over food. Also she wouldn't let us use any utensils . And she said that we wouldn't be getting any deposit back. read more

Minervas Flowers and Craft - This is a text from my uncle who was trying to get in to deliver. - Florists Near Me - Pomona, California

if i can leave a zero star i would! they literally tried to steal our acohol bottles (full bottles by the way) bullied my autistic nephew and tried to steal my nieces zales necklace right now. our dj had to get the necklace from the workers cleaning after we literally dug through the trash with them as they acted like they did not have it. i fear for those who have used this before us because what if they have done this before??? they are so not worth the price of this the value does not work with these people ever, please for your own safety go with your second. to add, whenever we asked for anything as simple as a napkin, from my niece, they would give us dirty looks for actually doing their own job. read more

I placed a last minute order from Minerva's Flowers and Craft. This is my first time, and I made a few errors on my order. Though, when I called them I spoke to a young lady who was very nice. She helped me and we agreed that they would delivery them the next day first thing in the morning and they did. My brother's friend received the flowers in the morning. They did an amazing job. I am very happy with the services and are that is put in those bouquets. Highly recommended read more

Minervas Flowers and Craft - Love Spiral Flowers - Florists Near Me - Pomona, California

Excellent service and a great business. I can't wait to be back. I have recommended all my family and friends .

Was there for a graduation party and everything went well, kitchen is big and the location in Downtown Pomona was good too

Customer service from the manager was awful. Rented out the hall for a funeral reception. Day of the funeral the manager was sending rude text msg to my wife who just lost her mother. She was telling her she wasn't going to open the doors of the reception hall unless we paid a food vendor who we never even booked. We supplied the food from another vendor. Very confused as to why she wanted to get involved with a 3rd party vendor that she had no business with. While at the funeral service my wife had to respond to her threating msg. Horrible Horrible experience. Do not go here use the other hall in downtown pomona, we should have. Oh yea, she is also going to keep your deposit. read more

Mi ramo de acción de gracias continúa radiante con sus flores hermosas como el día que las recibí mil gracias por sus atenciones read more

Minervas Flowers and Craft - Divino, me encanta - Florists Near Me - Pomona, California

Thank you for your amazing job you did in our event your business is the best! Gracias por el excelente trabajo que hizo en nueatro evento su negocio es el mejor ! read more

Minervas Flowers and Craft - Thank you for the amazing job and decorations you did for our event! - Florists Near Me - Pomona, California

The best place to order quinceanera dress and get a package with elegant banquet hall read more

Minervas Flowers and Craft - Florists Near Me - Pomona, California

si duda, el mejor servicio. Si buscan bueno y bonito y transparencia- aqui es el lugar. Minervas Flowers es el destino COMPLETO a tus necesidades para tus eventos: tienen desde salon a bartender. read more

I cannot explain what a life saver Minerva was. I knew from when I gave her a phone call that she would be perfect for our wedding. She knows amazing vendors and will lead you in the right direction. On the day of the wedding we did not have to worry about anything and all of my bridesmaids.She is very professional and has a ton of experience which was VERY evident. read more

Minervas Flowers and Craft - salon para eventos con paquetes completos - Florists Near Me - Pomona, California

I called this flower shop last minute for a bouquet made for my wedding. I sent her a picture of what I wanted and she gave me that but better! The service was great and overall good energy. I highly recommend this shop. read more

Minervas Flowers and Craft - Wedding Bouquet - Florists Near Me - Pomona, California

very helpful as soon as I came in and gave me a great deal on my gift. Definitely recommend this spot for your flower needs

I hate my self for not reviewing her Yelp page before contracting her for my daughter's 15. Like one reviewer said it here, one's you sign the contract, everything goes downhill. If what you want is a STRESS FREE event, this is NOT the place. Im still embarrassed with my family and all my guest for the terrible service. ‍ read more

Love this local run family business! I highly recommend you check them out for any special events/holidays you might have. They put together a beautiful bouquet for my Mom! read more

My fiancé was disappointed with the way another flower shop left her flower arrangement. So she decided to try out Minerva's flower shop. She was so pleased with the work that was done for her. Excellent customer service and work. Thank god for Minerva's flowers she is happy again. read more

My son's fiance needed a last minute bouquet done and Minerva was able to help her and make her a beautiful bouquet! Great customer service, we truly appreciate it! read more

I placed an order for a bouquet and received it nicely done with the exact flowers I wanted. I'm so pleased with the way she took care of what I needed on such short notice. Service was amazing. I totally recommend for any occasion, she will get the job done! read more

Don't waste your money. This is the worst place you can use. They delivered 2 dozen rose on Saturday and this is how they looked on Sunday. Less then 24 hours later. When I showed the the pictures they said " I delivered them on time and they were happy with that " they ignored all communication attempts after that. It was for my wife's birthday weekend celebration. They didn't last one day. read more

Minervas Flowers and Craft - Florists Near Me - Pomona, California

I am always on the hunt for afforable prices, great customer service, and cleanliness...unfortunately this shop does not fit any of the above. The owner is rude, the shop is very unclean and pricing is about the same if not a bit more than other locations in the area. I choose to rent some items for a party, last minute and that was the first location I tried due to time constraints...the owner was rude to other clients as well I observed. They were late to deliver and expected myself to unload the chairs and tables from their truck!? Since when do customers unload? I asked the owner, she replied "well we dont charge for delivery." Which doesn't make sense because when we did the contract they "don't charge delivery if within 5 miles" or whatever the clause said. 1 Star for being the only spot open in Pomona at 9:00 a.m. read more

I came here lured by a beautiful decoration online with a message in bottle and balloon. .. However, I placed my order on Friday and for Tuesday at 6am... I walked in at 620am and not only did she not have record of my transaction, thank god I saved my receipt, she lost the message I had written. She messly arranger my decoration like in 4 mins and the roses she picked I didn't like. Ugh. Idk. But if u r going to tell me u got behind on ur orders, u should probably hire someone to help you out. Especially if I'm going to be coming in at 6am. read more

Minervas Flowers and Craft - Florists Near Me - Pomona, California

She is horrible! worst place I've ever been too. She is rude and irresponsible took about a month to give Me my invitations I had ordered months in advanced. She has no manners I will never ever come here again. Not to mention that words on the invitation were misspelled! Even the address is misspelled! Honestly I recommend to spend a couple more dollars somewhere else rather than here. read more

I'm only giving ONE star because I need to click at least a star to post this review!! First thing is first, this lady RUINED every single aspect of my sister's quinceañera. She charged almost $15K and has the worst quality from her customer service to product. She's rude and has no room for criticism. She showed us work that "was hers" and when it came down to it, none of it was the same. We ended up putting so much out of pocket aside from the contract so that we could try to save something. She used our party to meet with other people to showcase her work while our guests were already there. The hall wasn't ready on time. The food was DISGUSTING. The party bus looked like a tiny bus shuttle. And to top it off, the only memories we had from the party were our photos and videos and it makes us cringe to watch. It's really sad to have trusted someone with such a special day and one person and her team were able to ruin it. Please save your money and go somewhere else. read more

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Completely horrible service!! A total scam. We thought that we were getting a deal by paying the price we paid but it was very bad service. The woman who runs the business seemed to be extremely rude and annoyed, one of her sons also kept on giving dirty looks. Decorations weren't how they were wanted, was not the right cake, stole our drinks, broke our doors, food is terrible, the food service was as terrible too. Basically everything went wrong, we didn't receive the things that were promised. Overall 10/10 do not recommend!! I don't want to see people struggle with the same things we did. read more

This place is horrible i hired this lady for my sisters 15... Worst experience ever!!! Although her decoration of the hall was beautiful the service was horrible... When we got there the beer was hot... She didnt put it in ice before the party... The food looked good but tasted horrible not to mention most of our guests got sick the following day... The decorating od the hall was red with gold but the cake was all white with no red on it or any decorations at all... The dessert table was made out of 99 cents supplies... The pictures were give to us 5 months later and incomplete... When we call her or email her she never responds and when she does she says that she was sick... This was the worst service ever... It was the last 15era we were having and we wanted it to be sprecial and thanks to her its ruined.. read more

The owner is rude, she needs a reality check on who needs who. I got there and hr early for some ribbons..... RIBBONS!!! And she tells me "I TOLD YOU 1pm!!" Not even exaggerating on the yelling. Granted I did get there early, but she didnt have to be so rude about it. I decided to get there at 1:20 she still wasnt ready and had the nerve to tell me "these ribbons have beena nightmare for me all day" .... really?... word of advise lady, if you dont have time for it, dont take on a task. read more

I decided to rent tables and chairs from Minerva's for my son's birthday party. Not only was she late to deliver, but the quality of the tables and chairs was horrible! The tablecloths I also rented were dirty and stained and like the other reviewer stated, we had to unload her truck. The owner is rude and does not value her customers. Needless to say, I will not be visiting this location again. read more

Horrible service! Please do not get her..... save your money! The quality of work is horrible. She's messy and untop of that rude. Never again. read more

I can't believe people like this lady are running a business. I called and order a flower arrangement on a friday so that she could delivered them, but she told me she could not delivered them on friday, but she could do it the next day, so we agree that she would do it saturday. I even called her a few times on saturday just to make shure she was going to delivered the flowers. I texted my girlfriend on saturday night and she never mentioned the flowers even that I know she loves flower arrangements. Finally, I asked my girlfriend on sunday and her reaction was: "What flowers?" MINERVAS FLOWERS AND CRAFT NEVER DELIVERED THE FLOWERS. She charged my card but never made the delivery, so I called her and her only answer was: "The person that was going to make the delivery run out of time" really? How about you call me and let me know, that way I can go to another flower shop. Horrible and very unprofessional read more

this was by far the most unprofessional service i have ever received. i hired minervas flowers to decorate my hall for my wedding reception in may 2012, my wedding! she was very polite the whole time and understanding to my needs as the contract was valid, the day of my wedding, she and her "crew" showed up, decided on her own colors to add to mine, and the table linens were horribly wrinkled,none of what was placed on contract was given,no balloons accordingly, just mess. imagine my face as i walked in as newly married to this hall which was decorated just without effort. never again will i ever recommend her services, and the best part, minerva quotes" she was having a rough day with personal stuff, and agreed this was not her best", but oh well right. as her crew rudely cleaned up and came for their items, they even walked out with handfuls of sodas we had their. one star given only because that is how the leave review guidelines are. i wish i could have received her work as advertised, even her pictures were nice, but the day of, nothing went as contracted!! read more