I had my grad party here back in Aug 2020. I originally was trying to book one of the inside venues that they had but that during the peak of some of the Covid indoor restrictions. We made sure to keep things safe, masks, face coverings, temp checks, NO GAMES! Daniela was my events coordinator and she was nothing short of amazing. She was willing to work with us. Although I had to cut my guest list short (Covid restrictions) we still made it work with one of their outside venues! My party turned out great! I'll definitely be coming back here to have another event. read more

Metro Event Center - My dessert bar - Venues & Event Spaces Near Me - Pomona, California

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We had a wonderful time at 21st B Day Celebration the establishment is super comfortable and well distributed acoustics are phenomenal. Bar is away from the action and security is phenomenal The location in old Pomona Town is inviting the mix of people is good The ambience feel like you're in your 20's again Truly recommend this venue to anyone who plans to have any kind of celebration, Me personally will recommend You to look into this place read more

Me & my siblings planned our parents 30th wedding anniversary party here and it was very beautiful. My parents loved the venue and how everything turned out. Brenda & her team did an amazing job. They were so helpful with all selections such as food, table set up, and ceremony set up. Brenda was very helpful in helping make sure we were able to plan within our budget. We choose the Marbella room and it was very spacious! We loved the access to the enclosed patio area that was also great for pictures. We will definitely be back for a future event read more

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Attended a wedding. There was inadequate staffing such that 45 minutes after we got served dinner there were still people who hadn't been served. Even worse, I had the steak. It looked beautiful and it was cooked to perfection -- except it was so tough it was inedible. When I say tough I mean as in a TMJ diagnosis awaited anyone who ate more than one bite. Everyone else at my table who ordered the steak had the same experience. The wedding itself was on the 4th floor walk up. There were many trip hazards and uneven floors which are/is a lawsuit waiting to happen. read more

What can I say about this place. They really came and delivered for our wedding. We initially got the Grand Ballroom but for unseen circumstances we had to change another venue, which was the Fuego section. They apologize for the situation and were willing to refund our whole money back. We did warm up to the location. Brenda did an amazing job and she was always reachable whenever we had questions or concerns. I would recommend Metro Event Center to friends and family. Also special shout out to the wait staff. They were attentive to our guests at our wedding. Big thanks from Norma and Jorge. read more

Metro Event center has beautiful ball rooms, excellent food, service and delicious cocktails and full bar read more

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Loved this venue for my baby shower. Staff was amazing. Venue was beautiful. Thank you for such a memorable night

I was looking for a small venue for a 30-40 people baby shower. Metro Ale has like 5 venue spaces, I had never been here but I used one of the venues. First of all the event planner was amazing, Angel was very helpful, thorough and honest. The food was actually amazing and I loved the chicken Alfredo. I had a baby shower and they even had waiters, a bar that I paid for my guests, provided tables, linens, water, coffee and a full Buffett. It was quite amazing All for a reasonable price. I saved myself a lot of work! Especially being pregnant and having a toddler. I would highly recommend and come back for future events! read more

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Our family had the pleasure of hosting our granddaughter's 15th birthday at the Metro event center. On 3/11/23. Everything turned out GREAT! Angel helped us from start to finish. The food was tasty. I would definitely use this venue again. One small issue, even though it was a cold, rainy, and foggy evening, was that it got really hot and had to open the doors. I'm not sure what happened with the air conditioner. read more

I scheduled an appointment to view the place, on Friday 13that 9:30. I asked for time off from work to make the appointment. I show up the place is closed. Called Brenda's #909-629-6600 a half asleep receptionist answers, tells me they open at 10:00, left message. Attached is the confirmation, if this is their 1st impression I can only imagine how it will be to host an event here. Get your moneys worth by not putting up with such disdain for your time which is I un replaceable. read more

Metro Event Center - Venues & Event Spaces Near Me - Pomona, California

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Amazing venue, with the greatest staff! We were beyond satisfied with the outcome of our Mothers Surprise 50th everything was beautifully executed! Brenda really came through with all of our requests. It was PERFECT thank you all for your help in making it a night to remember. I definitely would recommend Metro event center to anyone looking for a Lux space for your next big event! Love that the building has been so well kept over the years! The details that range from room to room are gorgeous & timeless !! Don't pass up this venue, you will regret not booking them! read more

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Our company hosted our 2019 Christmas party here and it was awesome. The top floor served as the banquet room for the event it had lots of room a dance floor a photo booth and friendly staff. The food was delicious we had a beef, fish, or chicken option veggies for vegetarians also. The party lasted about 4 hours after that we headed downstairs to the small club and that was just as fun they had good music good drinks at fair prices and friendly bar tenders and security guys were really cool. I will be back here to party soon! read more

Metro Event Center - Venues & Event Spaces Near Me - Pomona, California

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Called to set up a banquet because this place advertises as being an event center. The person who answered the phone was confused about my request, and then told me that the event-center area was bought by a different company so no one there could help me. I was told to leave a message and transferred to a voicemail. I left a message but no one ever called me. read more

Came to Metro last night for my organization's event and when I say it was a horrible experience, I mean truly mean it. One of the older bartenders offered me free drinks all night if I gave him a kiss on the cheek. Thinking it was not a big deal, he fooled me and turned his head to give him a kiss on the LIPS...I'm absolutely disgusted and I regret it completely. On top of that, I found out today he was touching other org members inappropriately by slapping their butts, grabbing their waists, etc. To make matters worse, he was not giving us water when asked...it was to the point where he wouldn't give the water he was holding unless we talked to him. He would constantly leave the bar trying to talk to girls on the other side when all they wanted was service and WATER...wtf are you trying to get people so drunk they can't say no? Are you seriously that incompetent that you have to take advantage of obviously drunk women instead? If you're a woman, I would not go here. It's dangerous enough as it is and not feeling safe with your own bartender should be enough to justify never stepping foot in here again. Please take this review as a warning...it truly isn't safe out here. read more

Daniela, Brenda and her staff were exceptional in customer service and professionalism. They were instrumental in making our event in the Marbella Ballroom a night to remember. The food, drinks and their commitment to excellence is beyond the best. read more

Metro Event Center - Sweet 16 Red Carpet party - Venues & Event Spaces Near Me - Pomona, California

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Don't book an event here!!!!! My daughter booked her wedding and reception here for the end of May. We paid almost the entire amount before it was due. A recent tragedy has caused the wedding to be canceled. They will not refund any of the money. My daughter is a single mother of a toddler she is supporting on her own. Even though she has explained the circumstances, they will not refund even a portion of the over $5000 paid. This is a business with no heart. read more

UNPROFESSIONAL & POOR COMMUNICATORS The restaurant partner, Jason, messaged me on fb to offer his venue for the art festival I host. He then had me call Daniela for details, so I did. The price was too high, so I declined. He fb messaged me again to negotiate the price. When I replied, he told me to call Daniela again. Why so much back and forth? This went on a few times, showing a lack of organization. I asked for measurements time and again, but neither Jason nor Daniela could give me info. Jason said he built the porch/patio/outdoor space himself... so how come he didn't have the numbers? So I showed up in person (scheduled with Daniela) to measure and he kept asking me how many tables/people/chairs... even though he had already asked me at least 3x at that point. He should've been organized and written this info down. It showed a real lack of caring. Daniela was nicer, but also seemed unclear about the details I'd given her several times already. While measuring, my sister and I were verbally attacked by one of Jason's friends sitting in the courtyard. He made condescending comments when we declined his help, stating that it's what he does for a living and he could've finished the measurements quickly. We didn't feel comfortable accepting help from a stranger when we didn't even know his relationship to the owner-- did he work there? Was he part of the restaurant? We had no idea. Had Jason introduced him to us as an aid, it would've been different. We felt unsafe and uncomfortable the whole rest of the time. He watched us with judgement, clearly upset even though we'd been polite initially. It's ok to offer help, but don't be mad if we politely decline. I asked Daniela if the outdoor courtyard offered to us for use was owned by the City of Pomona or Metro because it extended into the section/walkway between two buildings. She said she didn't know and made no effort to check. She waived it away, saying they'd hosted lots of events there... Frequent hosting doesn't mean the city approves. Another sign of unprofessionalism. Do you want to book a venue only to find out the city is gonna fine you for use of public space? I don't. I didn't want any issues with the city later on due to legal issues. It was glaringly clear the space was much too small for the 80-90 (6 ft) tables I'd proposed. He seemed so shocked after hearing 80-90 in person and said they probably wouldn't fit. I gave him this info early on when he asked, so why did he waste my time when he knew it wouldn't work out? It was clear from looking at the space, but we measured anyway to give Jason the benefit of the doubt. My sister drove all the way from Glendale to help me. Jason inconvenienced us and cost us money unnecessarily. A horrible experience overall. Please save yourself the trouble and book another venue. I recommend the Chaffey College Chino Community Center, which I'm now working with happily. read more

I don't even know where to begin because our wedding was completely AMAZING!!! Brenda was so easy to work with and made sure our wedding went as smooth as possible!!! The staff was phenomenal with making sure our wedding was perfect and our guests had everything they needed. The bridal suite was perfect and I was so the grooms room was also great. Everything was set up beautifully. The food was great as well. I honestly couldn't have asked for a better wedding venue. We are so glad we picked metro for our wedding!! read more

This place is a hidden gem not many might know of in the Pomona area. I found about this place on Yelp and didn't even thought that there was such a place in Pomona. They have such gorgeous banquet halls for any occasions with very fair pricing and top notch quality service. We loved the Marbella Hall. Angel went above and beyond in helping us navigate for our daughter's 1st birthday and everything went off without a hitch. Ask for Angel if you want to have the best experience in renting a banquet hall. Angel's the best! We highly recommend Metro Event Center for any of your banquet hall needs. read more

We just celebrated my daughter's sweet 16 here last weekend, and everything was great! Brenda and Daniella are really sweet girls and they are so accommodating! After talking with them so much throughout the planning process for at least a year, I'm actually going to miss them! My family and friends loved the food and their in house DJ kept the party on all-night-long! He was added to our party package, just to keep things easy and he was great. The red room was perfect for our guests to mingle and have hors d'oeuvres following the ceremony. And our reception in the ballroom was amazing! I absolutely love this place. It has so much character! Even the taco bar that was added for after hours was delicious. Overall, it was a great time and the staff was great! Really friendly and very helpful! Thank you guys I will definitely be back... read more

I had my 40th birthday here. It was a prom theme!! I must say the staff was amazing all the way from start to finish.. they answered every question and helped make this the most memorable birthday ever!! I definitely recommend this place to anyone looking for an amazing venue at a affordable price!! read more

We had our 14th annual Christmas party here this weekend and it was the best venue we've had yet. We rented the top floor and had our own private bar/bartender, restrooms, patio, DJ (that we were allowed to bring in) and a beautiful buffet style taco bar including two different kinds of desserts. The top floor we rented overlooks the bottom floor, but still provides plenty of privacy and has its own separate entrance if needed. The space is divided into two rooms so although we had 30 guests there is plenty of room for more tables if needed. They have nice white leather couches, snazzy lights that hang from the ceiling and hardwood floors that give it an elegant modern look. The venue is also affordable which was a plus for our group as we divided the cost up per guest and handed out tickets that were good for 1 drink, dinner and dessert. The staff was also very accommodating and helped us set up before the party started. I highly recommend this venue. read more

The Metro Ale House in Downtown Pomona was the venue for our colleges annual End of the Year Banquet. We used their beautiful banquet facility and could not have been more pleased. The event was everything we wanted and more. Both the food and atmosphere were great. Sal and his team were great to work with and they took excellent care of us. We plan to return to the Metro next year. read more

Metro Event Center - Venues & Event Spaces Near Me - Pomona, California

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We held my daughter's Sweet 16 here. The staff was very professional! The food was delicious!! I was hoping for great but it surpassed our expectations!! I highly recommend hosting a special event here! read more

Emailed them in hopes of finding out more info about hosting an event there. No answer. I give it a few days, still nothing. I decided to call and barely started to explain what I was calling for when I was cut off by the girl who answered the phone and was told that they're too busy and that she didn't have time. If I wanted more info then I was told I would have to come in. What even would guarantee that they would assist me then?! Thanks, but no thanks. I'll take my event elsewhere. read more

We had an event for our grandma's 90th birthday party in the ballroom. Everything from planning to execution was great! Staff was excellent. read more

Service and food is great. Our guests all complimented on our choice of venue for our special event.

What started out as what I thought to be a beautiful event at Metro turned into a nightmare that is lasting entirely to long! We were having my daughters Sweet 16 in the ballroom in August of 2020, needless to say Covid had other plans for us. We contemplated rescheduling a couple of times however the surge was lasting a long time and we had no idea when we would be able to have an indoor party like we were paying for. In March of 2021 we requested a refund since we were unable to have a party in August 2020, our request was denied and we were told they will be holding our deposit as well as the additional money that was paid. After several attempts to collect our money we ended up having to take them to court. Here we are over a year later and 2 judgements in our favor and we still don't have our money back! It is unfortunate for all that Covid hit so hard and that LA County had so many restrictions however that does not mean we shouldn't get what is ours. I would NOT recommend doing business with this company. read more

I've been meaning to write a review but I'm always so busy!! So here it is, My husband and I frequented Metro bar and grill several times before we decided to move forward and plan our wedding at their event center. Daniela was so helpful through the whole process and always answered all my emails promptly. The day of the event, we had another coordinator, I forget her name, but she was also very helpful. I can't rave enough about how nice their staff has been to us and our family and friends, even before we decided on the venue. We had provided our own centerpieces and they allowed us the opportunity to set up the tables the night before which was very convenient. We got married Saturday, April 20, 2019 in the courtyard outside and had our reception in the ballroom upstairs. The price total came out to about 12,000 for 130 people but that included options of steak, chicken and fish and we also had a specialty drink and beer to last for the whole reception. We also included the bridal suit and an extended hour because our family loves to party. There was a hick up with the beer selection we had chosen but that was quickly fixed when my maid of honor brought it to their attention. The food was great, just the steak was a little tough according to our guests, but everything else was amazing. For dessert, we selected a fun option of churro with vanilla ice cream which everyone enjoyed. Our cake was provided through the venue because we booked at an event where we got to choose an incentive to book with them. It was such a beautiful cake and it came from Sweet Art Cakes in Pomona : ) We had the best time at our wedding and definitely recommend this venue to anyone looking for a wedding venue. And even if you are just looking for a place with delicious food to grab a bite and a beer, this is definitely the place to go! read more

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I recently celebrated my 50th birthday party at 2nd floor venue located above the Metro Ale House. From my first contact with the staff and the venue, I knew this was the perfect place for my event. The staff is professional and always available by email, phone, or in person during the planning, preparation and the actual day of the event. The food choices are excellent and the event servers are friendly and kept the venue clean during the entire party. Food was kept warm and the bartender was great. Prices are also reasonable for what is included. They allowed me to create a vision for the venue and decorate as I pleased. I would definitely book this venue again in the future and highly recommend it for all types of events and parties! read more

I had my wedding here at the Metro Event Center upstairs ballroom. I work in the hospitality industry and let me tell you that Sal, the operating manager was beyond helpful. Leading up to the big day he was able to accommodate the wedding planner, the dj, the catering company and even my wife's requests during crazy separate schedules. There was nothing we couldnt ask for. I would highly recommend having your special event here. Sal is a professional with many years experience managing other high profile locations. He brings a touch of class to the local hospitality industry in Pomona. I would also highly recommend coming in for the lunch service, Sal is usually there and you will get to see how well he treats his customers and why they continue to come back and see him. read more

This place is beautiful and especially Daniela. She was great and very good at what she does. Thank you metro event for making my day even more special. Love them. read more

I held my 40th Birthday Party in one of their banquet rooms. The whole experience from begining to end was great. Food was great, staff was always helpful and room has vintage feel to it. My guests all loved the space as well. read more

The Metro Ale House is a Fantastic place to have lunch or dinner and happy hour. They will treat you like Family. I love the food so many delicious choices, the service is great. This is an awesome 4 tier building. The top is this Beautiful Ballroom that transforms into amazing events by Sales Manager Sally Mabbott, and Assistant Opal for weddings, corporate events, Birthday Bash! You might get to meet Manager Theo who is always awesome with the customers. One day You might get lucky and meet the Owner Jason & Sophie truly kind people. read more

Great place to go in and have a couple beers and let loose after a long week. Megan the bartender is awesome. 60 beers on tap great selection. Customer service is awesome def a place I recommend to go too. So many events coming up come by and check it out !!! read more

I stumbled into this place late one night just after midnight and im glad i did. I met one of the loveliest bartenders "Megan" and she took care of me. 60 beers on tap?! Great food too. Imma have to make this place a regular spot for me and my friends. read more

Review for the EVENT center only. Had a great baby shower! Thanks to shawna and our friends and family ofcourse. Had some difficulties dealing with Theo and his rude attitude but over all dealing with shawna and directly with the Owner Jason it was a great outcome. Jason goes above and beyond in trying to accomodate to you and cares greatly about customer service. Had some issues but received a call from Jason directly and is working on fixing the problem. read more

We held our daughters wedding reception in the banquet rooms at the Metro Events center. The venue was outstanding and Sally and her team did a wonderful job. The place was decorated with an old Hollywood feel and great lighting. The food was a hit with all of our guest and the cake that Sally had ordered for us was amazing! We couldn't have asked for a better venue. There was a huge dance floor that was used all night long. The attention to detail that the staff had was greatly appreciated down to wonderfully done hand done signs. We couldn't have asked for anything more. Everything was perfect for this special day thanks to Sally and her team. We will recommend the Metro Events center to our family and friends! Thank for everything Sally! Marie & Scott. read more

Did a 120 person event with these guys on very short notice, everything went great! Facility is clean and comfortable, staff was really helpful, and the price was reasonable. This time or any other I've never had a bad meal here. read more

First of all. I would like to apologize for taking so long to write a review. OK lets start !! 1-800 Better Call Saul !! And if you don't know who Saul is, He is the special event & food manager for Metro Ale House. He's been in the business for years and used to run the Coco Palms in Pomona. My wife and I were looking for a Vintage place to have our Wedding without breaking the bank. Metro Ale Event Center was Amazing!! with Gold decor Beautiful chandeliers and awesome up lighting on the wall columns. Lets face it now a days just to rent the venue alone cost $8,000. From the beginning Saul put us at ease. We told him our budget and he was able to come up with a magical number! This included everything !! We even booked the second floor to have our wedding ceremony. All I can say from start to finish this was the best service we've ever had. All of our guest were very impressed with the quantity & quality of the food. Saul kept it well organized with his team and he was right there filling up our champagne glasses through out the night!!! Thanks to Saul and his team & many other people my wife and I had the most memorable night that we and our guest will be talking about for many years. My wife and I truly recommend you call Metro Ale House and ask for Saul for your wedding or your special event. Thank you to the Owners for bringing in Saul. What a true Blessing. read more