Spoke with Leo the owner on two occasions, He gave me excellent advice to deal with Medicare. He…read morewent our of his way to guide me through the Medicare maze. I finally realized that I should just order the hospital bed through Leo. He earned my business thru his personal service. Merrick is the place to buy your medical products !!!! Leo is the best !!!!

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

This place is the absolute WORST! I had all the authorizations for the equipment I needed post-op…read moreand Janine INSISTED only they could get the approvals. Meanwhile the paperwork said "granted". The Friday before a Monday surgery Janine is not in. Person who answered phone called Janine who said she spoke to me yesterday - no, she didn't - they were still awaiting authorization. I called my dr's office frantic. I wouldn't be able to even get out of the car when I got home from foot surgery without this equipment!!! My dr's office called another store for me, faxed over the authorizations they had & the store called me in 5 minutes. "We have everything you need, you'll have it today." I'd NEVER recommend The Healthcare Store to ANYONE. They don't even deserve one star.

I accidentally cut through the cannula hose on my portable O2 concentrator…read more Without a spare in the car with me this created an obvious problem. I arrived at this store and explained my situation, the woman assisting me gave me a new cannula and wished me well. No cost and no drama...just dynamite customer service.

Very nice and accommodating! I thought it was really sweet how they call you to just thank you for…read morechoosing them as your pharmacy. CVS could never

I went in to refill a script. The young lady can barely speak English then pulled up a medication I…read morehadn't taken in years. When she finally found what I was asking for she claimed they didn't have it. I left then called asking to speak to the manager then asked him to cancel my acct for those reasons. Six months later my doctors office sent a script there in error. I called the 2 current pharmacies I'd been using, neither had the script. Called doc then called Islip Pharmacy. Yes they had it but weren't filling it because I cancelled my account-CLICK. She hung up on me!! I had been waiting 3 or 4 days now for my script the least they could've done was to call me and explain. I asked to speak to the manager she replies 'I am the manager'. I don't want someone who can barely speak English and get so much wrong to handle my needs.

Amazing customers service from Stephen. Above and beyond. Very helpful. Had exactly what we were…read morelooking for.

Steven is a godsend! We were on vacation from Oklahoma when my husband's scooter broke down. I…read morecalled early in the morning and we brought the machine to him. He got it up and running in no time. Such a pleasure! Highly recommend this HONEST business!

I went to the website to order a product and a popup comes up on the lower left of the screen which…read moresays "Subscribe now and SAVE 6% OFF YOUR ORDER plus a 10% off Anniversary offer" I called the company after applying the code they had e-mailed me and it is only a 6% offer and she said I assumed that is what it says. I explained it says plus 10% off. She said that it refers too an anniversary an event like something that is in the future. I explained that this is not what it says and reiterated what it says and she once again stated "I am assuming that is what it says" yet it is clear as to what it says, if it was different then it would explain the terms of the offer more clearly which it does not. Again she said I am assuming this is what it says and it is not an additional 10% off this purchase but 10% off on the anniversary of this purchase, again it does not say this! If you look at the picture of the response to my review you can see that she refers to details as to the offer yet you can clearly see the offer and there are no additional details as she claims and this goes for the offer e-mail as well. Update: As you can see in the follow up response Barbara is clearly attempting to discredit me by saying I wanted an additional 16% off when she clearly had not understood all I wanted was the original 16% indicated in the popup on the website and provided below. Again the popup does not state any details as to the offer and only says Subscribe now and save 6% off your order plus a10% off anniversary offer. Generally on any website offer there is a link for offer details which this does not have so I ask you how are customers to know anything about receiving a code a year from their purchase if there is no details listed? As for my return shipping request, if for some reason the wrong item was shipped would you cover the delivery & return shipping? As for the product I was interested You have it for $57.5 and I had picked it up Omron's new 3 series unit at Walmart for $36.82

If you have questions about important medical products, the team at CWI Medical will have the…read moreanswers or will find the answers. They go above and beyond to help families. I had some questions about Ensure Clear, Tranquility adult briefs, pureed foods and thickened liquids, and they were the only ones who were able to answer my questions for my family. There delivery was timely and they made it easy. They also care about my welfare as I live and work in a building and we got on the topic of evacuation. They shared that many businesses order the Stryker Evacuation Chair, so we plan on make that part of our safety plan If you want service, please go visit them. I highly recommend you contact them.

The wait time by phone is unreasonably long. If I can get in touch with an agent in the USA, the…read moreprocess is much shorter and my questions or issues are always resolved. If the agent is outsourced from another country, the success rate is 50/50. It's just a poorly designed process. If the sensors I use break before it's time for a refill, the patient must call Abbott, the company that makes the sensors. This problem occurs about 15% of the time. Very frustrating and I often don't have the sensors when they are needed. It's really a good idea, but the execution disappoints.

Stay far away from this company! If I could give 0 stars I would. Still no 24-48 hour call back and…read moreit's been an entire month. Customer service reps do absolutely nothing for you they just get to answer the phone. I'm reporting BLN to the Better Business Bureau, there's no reason a company with hundreds, probably thousands of 1 star reviews should still be in business especially when no one is receiving the services they're supposed to be provided. And please DO NOT copy and paste the pathetic response to my review as I've emailed that address multiple times and still haven't received a response.