You know Rook looks a smells great. My commend address an issue I raised on the website. The…read moreowner(Bob) called me to set me straight. While I was picking up Rook I started to remove his loaner leash. The groomer stopped and said it was against the law to have unleashed dog in Medford. The shop does not prohibit dogs off leash. There isn't a signage. Bob informed me leash are required to provide safe working environments for his employees blah blah. I told him in my note that I'm happy to comply with and leash requirements. However Medford code regarding leash code is dogs running around on public lands w/o leash. If he was really worried safety he would sign his door. I'll find another groomer.

Everyone was sooo nice and helpful! If they don't have it in store just ask and they may be able to…read moreget it for you! Treats are plentiful and big. Also not your run of the mill pet store treats! The store is small but packs a punch! Add it to your faves!

The location in Central Point is closed. It's been awhile…read moresince I've been here (their location off Stewart was more convenient for me) so I don't know how long they've been gone. Too bad. It was an awesome store with sincere employees.

Friendly service and a wide selection of products and foods. The staff is helpful. They offer…read moregrooming.

I am a big fan of Primeval Pets and Konrad has been wildly helpful. We have purchased a pacman frog…read moreand a mojave ball python from them. Each time we go back it is a positive experience. We get good advice on animal care without a big sales pitch attached. My son wanted a snake and Konrad took way more time than expected to really educate him on care and show him many options within our budget. I am very happy that we have a local reptile store with such great people. I will continue to do business with Primeval Pets because of how great we have always been treated there.

I bought my corn snake from Primeval Pets back in 2016 and was a regular customer with them all the…read moreway through 2018 when myself and fiancée moved up north. We moved back in May of 2021 and have again been doing business through them since. Today, we went in to look at some ball pythons since my fiancée has wanted one for years. We were helped by an amazing guy named Konrad. The amount of information we received was staggering (in a great way!), and so much more beneficial than checking forums online for different answers on questions we had not only on ball pythons, but for my snake as well. Konrad has been working with Primeval Pets for years, and many of the snakes there are ones he bred himself. The amount of knowledge and passion for these animals was not only comforting, but exciting as well! If you have any questions regarding snakes and need answers, please close your browser and give them a call or head in and ask for Konrad. The experience and love he has for what he does is unrivaled by anything you can read online, and you get to ask super specific questions rather than finding ones that "sort of" fit your needs online. Needless to say, we put a deposit down on a snake (they have one month layaway!), and picked up some things for my snake as well. I've always recommended Primeval Pets to friends and family, but this experience really was the cherry on top! There is another review on here that I believe was made during a time Primeval Pets was owned by another family (this was back when Primeval Pets was on King St). My fiancée and I would visit family and have experiences much like that comment, but any time that Primeval Pets was in the hands of Lisa and her team, we have had nothing but amazing trips and experiences.

Workers are great, helpful and kind. Really great selection of food and collars for dogs. Can't say…read moreenough good things - go here!

Mini pet mart is a great little local pet store. I often come over to this store when the other…read morebranch on Crater Lake is out of my variety of dog food. I get competitive prices here and almost all the high end dog food is cheaper here than at the nation wide pet retailers that are here in town. I buy Nutro Ultra here. I also prefer Mini pet Marts selection of collars. Way more choices in colors and patterns. Also cigarettes are cheaper here for the most part and they seem to get a lot of coupon offers on smokes which makes my boyfriend happy. Overall this is a good store- the employees are friendly but not as inviting as when I go into the crater lake store. I always get a greeting at the other branch and not so much here- but once being checked out, they are nice. Support local business

Waffle loves coming to this Petco to be groomed by Juanita!…read moreThank you for making our puppy nice and shiny he always smells so fresh and is happy to cuddle right after his bath and blowout Please follow @waffle_the_samoyed on Instagram

This Petco is located in the same plaza as Trader Joe's and Carhartt. This Petco also has a Vetco,…read morewhich is what brought my husband, our little girl dog and I to come because our little girl had gotten fleas at the hotel that we had stayed the night before (truly a nightmare while traveling). The Vetco is right by the front entrance of this Petco, just make a left after you come in. We were greeted by a nice and friendly employee behind the counter. She helped checked us in and also greeted our little girl. She took her weight and then ushered us to an examination room. After that, a vet tech took some of our little girl's vitals and also did a physical exam. Then we waited for the vet. This veterinarian was excellent. He was friendly and very sweet to our little girl dog. He did not dismiss our concerns and listened intently. We have gone to other veterinarians where I felt that they didn't really listen or were not forth coming in what they were trying to tell us. They also did not treat our other dogs as nicely. I recall the veterinarian who abruptly touched our male dog's mouth to look at his teeth and said they were moderately dirty, which was not true, as we are very good about brushing our dog's teeth every night. He had hardly looked at his mouth (but another veterinarian we had seen at the same facility had praised us for such clean teeth on a separate visit). This veterinarian we had on this visit to Vetco was the complete opposite and greatly appreciate his kindness towards us and our little girl. We ended up getting 2 months worth of flea medication and were on our way. We were also given this veterinarian's business card in case we had trouble with purchasing any additional flea medication online (Since it is usually cheaper than getting them at the vet's office). Overall, this Vetco was excellent and the care our little girl received was truly the best.

I went to petsmart because my lab puppy was chewing everything in the house. Thankfully, Brook was…read morethere to help me. She suggested that we try a bone holder. My dog loves it and the bone holder ensures that my puppy doesn't choke. Thank you so much.

Do not, I repeat, do not ever bring your dog to have their nails trimmed. One of the associates…read moreclipped my dogs paw and she's been traumatized since

Love it! I walk in the store with my homeless backpack on. I asked the cashier who, kindly asked…read moremay I help you. I said yes my best friend has a pigeon. Do you have any treats for pigeons and she gave me I was prepared to buy she gave me half a bag of bird food!! I only have $70 in my pocket until I find a new job.m and get paid. Thank you so much for the blessings. This is a great store to shop that I'm coming here for pigeon stuff because my Honey loves birds too! Thank you. Nice sales clerk, that was awesome.

My bird seed was infested with moths. It took me 6 months to kill them all in my laundry room, a…read morenightmare. When I called to just let them know, the owner could not say "so sorry that happened ". She just said "well we have a sign in the store." I do t go to the store. So glad, as owner was not at all pleasant to talk to. I order on line, not in the store. Won't use them again. Zero customer care.

This is a hard one to post but it is quite needed to inform the public of some policies the human…read moresociety does not make clear. We decided to adopt a kitty (Kit Kat), who was recovering from being spayed and a polyp removal in her nose. As per policy, we had to wait to adopt her so communicated many times with the staff to make sure we could get her. When the time came, we found the adoption process to be extremely rushed as the staff was clearly overwhelmed with all that was going on. Kit Kat had two medications that needed to be administered daily and the vet confirmed this would clear up her condition (their eyelid remaining 1/4 over eye). Two days after bringing her home, she went very lethargic, coughing and sneezing. I attempted to contact the Vet at SOHS and was denied. When I stated I only wanted to verify if this was an expectation of her recovery I was further told quite abruptly "SOHS is no longer financially responsible for animals after they are adopted". I was NOT looking for them to pay any upcoming vet bills. I was simply wanting to speak with the vet to confirm her condition. I was again denied, again reminded they are not financially responsible and asked to speak with a board member. We decided it would be best to get the cat to a vet and paid the 150.00 emergency vet bill plus medications. Turns out SOHS vet missed a polyp and she needs another surgery at the cost of $500.00. I was contacted by Ryan at the SOHS who stated they are legally not able to care for an animal once it is adopted. Understood. I asked to speak with the very who allegedly was out of cell reception. Never got a follow up call or any care or concern after speaking to them. I don't understand how complicated it is for a vet to 1) do their job effectively and 2) be able to produce communications about their surgeries and potential side effects. So my caution....DO NOT adopt a sick animal from SOHS with ANY expectation you will be shown any compassion or understanding. Had I known I would be spending over $1000.00 for a cat, I would have better prepared myself financially for it or saved for it. I am a very very strong believer in adopt not shop and this has been the worst experience doing so. My hopes, not to slander but to share my experience so others can be informed of what is going to come from SOHS once you sign that paperwork....nothing.

I have revised this review but felt great to have stood up for myself in detail! This is really…read moreabout the ring worm possibly and the irresponsible way the kittens were not protected, potential adopters as well as volunteers. Most of the staff could learn about having grace in receiving information that is not an attack on them but a solution needed to protect the cats, My intention was to adopt a kitten there I fell in love with and a little friend so sweet in another cage but both not ready yet and I felt really hurt in my heart to see their health threatened. To the women incharge the topic of ring worm was deflected on to me I am a problem I really wanted these kittens and felt they were potentially harming them, the volunteers holding cats person to person, gees it is air born and lingers a long Time. You are informed when you leave to remove your clothes and shoes before you walk in your house becuase of the possibility of ring worm, no sign no warning before the fact so one could make a choice!

great employees at both stores and reasonable prices. highly…read morerecommend both the eaglepoint and the Jacksonville store.

There was a great employee at the Jacksonville store that was so helpful and assisted with…read moreinformation about caring for my rabbits, dogs, and cats. I went back and she was gone. I was informed she was forced out by the owner and general manager. The same general manager who writes her own Google reviews for the Rogue River store! They have gone through multiple staff members. I will no longer support this business that treats their staff as replaceable. No, I am not a former staff member. I was a customer. Petco is now my "go-to" pet store.

I visited here during the holidays and it was a great experience!…read more Like a typical farm store, they had a lot of products for raising animals and gardening. Pet owners will find accessories for horses, dogs and cats. I remember seeing a variety of mice and other small rodents for sale. Live plants were in short supply, but it was winter, and much to be expected for that time of year. With a clean store and friendly employees, I highly recommend.

This location has the largest selection of pet supplies. Items include pet harnesses, leashes,…read moretoys, brushes, shampoos, travel accessories, and food. Much better than the other locations.