I had a small 5 x 10 storage unit on the 3rd floor. Over a little over 2 years, the price almost…read moredoubled. During this time, the time the office was actually staff drop greatly. At least one of the elevators were down at times, and I usually only went and 6 times a year to take stuff in and out. The climate control met it didn't go below freezing or above 100. By the end of my time, the flatbeds were locked up most of the time and you had to leave you license to even use. But since the office was closed most of the time I was there, who could you do that with. Glad I could move to a place I didn't need this anymore.

I want to take to take a minute and shout out Qiara at the Farmington Hills location off of 9 mile…read more She made having to move my parents stuff into a storage unit after their death much more bearable. She made sure I felt supported and understood how the process worked and what size I needed to hold all of their stuff. Then when I needed the lock replaced she didn't hesitate to help. She went out of her to make sure I got a key even if it wasn't her scheduled time to work. She did whatever she could to make it easier on me. I appreciate her more than she'll ever know.

This place is a complete and utter joke. You can't talk to a local human, they don't return phone…read morecalls, their web site offers discounts that the local people aren't aware of (when I FINALLY was able to talk to a human at this site they said their web site runs false stuff all the time. Total bait and switch tactics.) I simply wanted to know if they accepted POD containers, but after a week of getting nothing but a run around, I went to Clover Storage at Middlebelt and I-96. Clover is AMAZING! Two people at the counter who showed me the available units, where to drop my POD and where to store it (at NO extra charge), simple pass code to get in, SUPER clean indoor facility, amazing. These are my opinions based on my experience obvioulsy, but I would NEVER rent from Public Storage under ANY circumstance.

They charge you unreasonably long and there are a lot of hidden service fees. You should find…read moreanother space.

I looked everywhere for clean indoor storage for my Roadtrek. This place is perfect and I have no…read moreworries. The owners are great people. :-)

My first time using these guys. Gave me a tour, took VERY good care of my car. Have a lot of motor…read morehomes and expensive vehicles in there.

Undercover storage is family owned and operated .clean well maintained facility .with modern…read moresecurity .each unit is alarmed with private codes .some units are heated 24 hour access. Vehicle storage available.

Very helpful and nice people. Secure and easy access. Great prices and nice facility. Their newly…read moreexpanded lot has plenty of room to accommodate my large trailer. Thanks Mike !!

Exceptional customer service. I can't say enough for how easy and welcoming they made the process…read more I always felt my stuff would be safe and sound without exception.

From the owner: CubeSmart Self Storage of Novi, MI offers affordable self storage with premium amenities. Our 24985…read moreHaggerty Rd location has many storage units, including vehicle storage units suited for car, motorcycle, and trailer storage. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

Wonderful customer experience. Super helpful and great with communication. Definitely recommend!read more

vehicle was broken into with a few days of being parked here. side window completely broken out of…read morevehicle. Will not use again.

This is Eight Mile Road Moving & Storage, Inc. WHAT A SCAM!…read moreDO NOT USE THE COMPANY!!!!! I paid this company a large sum of money with a cashier's check as they required. I tried to use a credit card initially but they said they couldn't because it is a large amount. (Don't forget this part) I believe they're used to chargebacks or something. What a joke! It is also the company's policy to hold your belongings until you pay. And I totally understand that. I received a receipt from the delivery guy and they (2 young men) unloaded my belongings. So... Why would the company unload the truck if I didn't pay? I paid. Then... WAIT FOR IT... they lost the check! How convenient. The guy said the check was stolen from the check. Now, they're claiming I refused to pay. Accounting 101: write down the check number and the issuing bank. They charged my debit card for the exact same amount as the cashier's check without my authorization. Here's the sad part: I never gave them my debit card information. They must've gotten it from the broker. That's fraudulent. Next time, don't lose your checks! I will continue to post this until you show me proof that I authorized this transaction!

I wonder if they care that they have such horrid reviews. The reviews are warranted though, they…read moreare so rude on the phone and lie, lie, lie. They lost a box of mine, damaged an entertainment unit and are really unprofessional. They also nickel and dime you for every last thing. Please don't use them. They are terrible!

They did right by me, and I'm happy. I moved out on the last day of the month. I updated my…read moremove-out in the Android app the day I moved out, before I left the parking lot outside the gate. The next day, the first day of the month, I left a voicemail asking them to please refund because I didn't see the update in the app, and I was being charged another month. Then I went back to the rental storage site and did a video call with the customer service rep from their kiosk inside the small, unmanned office. They were able to answer after being on hold for a short 5 minutes, and confirmed with me that everything was refunded by the manager and my balance was zero, and they had just sent an email to confirm it. I'm happy that they took care of me. You just have to be out on the last day of the month, remove your lock, and your storage unit needs to be empty and clean for them to rent out again.

Started out fine, easy move in. Price went up significantly after the first 3 months but I didn't…read moremind because it was a good location and easy to get in and out of. However, I moved out on April 25th, 2026. Nobody works at the Farmington Hills location so they didn't notice I moved out even thought I called the following business day and spoke to a woman at the Dearborn office who said she would send somebody by to verify I had moved out. Fast Forward to May (over a week later from my move out). I was charged $182 for May. I called and spoke to Rob (who by the way told me to eat ramen until I got my money back). He "moved me out" in the system, but I had already been charged for May. I requested a refund and was told I would get one. It's been 2 days, I received a move out receipt with a balance of $0 instead of the -$182 they owe me. I spent over 30 mins trying to get someone on the phone because the automated prompts didn't apply to me. I tried chatting via text, but it's a robot, and I got a person online to chat with me but they told me they couldn't help me and that it was in the "Terms and Conditions". WHAT was in the T&Cs? That you guys would charge me AFTER I moved out? I will never use Public Storage again. The company is not customer friendly and should have a better process to document my move out if they aren't going to have someone on property daily. Please go somewhere else, ANYWHERE else. Even if you pay more at least they may not rob you like Public Storage does.

I rented a car from the Birmingham, Michigan Budget on the Sunday before Labor Day. The man who…read morechecked me in couldn't have been nicer. He was alone on and it was busy, but nonetheless was cheerful and helpful. However he gave me a car with no wiper fluid and on a 600+ mile drive, the windshield looked like a murder scene (insects splattered all over), and I needed that fluid! That's got to be car rental 101: fill all fluids. Then the $12.99 EZpass option I paid for didn't work on the Ohio Turnpike. And the car had a USB charger only. I have a new iPhone so I had to run last minute to the Apple Store to buy an adaptor. Why have outmoded cars? This one had over 40k miles on it. When I returned the car there was another man (no, he was a too cool for school dude) working at the counter with zero interest in giving me any concessions on price for the substandard experience. I delineated all the issues and he said, "You've got to call customer service." I said, "when I rent at Enterprise and something is wrong, they offer a price alteration" to which he said, "then go to Enterprise." WOW! Great customer service. I was determined to report him and asked his name, which was supposedly Tyler (which I still don't believe) because at first he refused to give me his name, instead saying: "it's whatever you want it to be." I now am dealing with corporate and am unsure how I will fare, but there I had bad luck too. My customer service rep wouldn't give me a measly day's rental refund for around $125 (on a $990 rental). I thought a free day was a reasonable request, but she started yelling over me, refusing to connect me with a supervisor. It was so awful that I actually had to hang up on this raging woman in some foreign country and start over. The takeaway: Budget is an utter nightmare. THIS Budget is poorly run, understaffed, the cars are very old and not well-maintained or cleaned. The staff is uneven from sweet to surly. DO NOT GO THERE, or do so at your own risk. And if you see Tyler, run away!!!

WARNING: Agent refuses to give us his name. the guy with glasses today was rude. Took our ID's and…read moreCredit Card. We had reservations for over a month for SUV & after he did paper work he said all he has is a Mini Van. He refused to give us his name and was like well at least you have a vehicle.