I've been buying and selling at Once Upon a Child for years, and it's always one of my first stops…read morewhen my kids need the next size up or when I'm ready to clear out clothes and gear they've outgrown. I know this store gets criticism for being selective, but honestly, would you want to buy secondhand children's items that weren't carefully inspected? They're selective for a reason, and as a parent, I appreciate that. I've also seen negative comments about the owner. In my experience, he's always been kind and professional. He genuinely seems to care about the business and his customers. Like anyone, he may come across differently depending on the situation, but if you give him a chance, I think you'll find he's a good guy. Yes, there can be a wait when you sell your items, but that's because someone is individually sorting through every single piece. That takes time. I'd rather they inspect everything thoroughly than rush through it. As for payouts, they are very upfront about how their buying process works. If you're looking to make the absolute most money, they'll even suggest other platforms like Facebook Marketplace. But as a busy mom, convenience is worth a lot. I don't always have the time to photograph, list, answer messages, and coordinate meetups. I'd much rather bring everything in, get paid the same day, and be done. People also forget that this is a business. They have rent, payroll, utilities, and many other operating costs. They can't pay close to retail value and still keep the doors open. The trade-off is convenience, and for me, it's absolutely worth it. Overall, Once Upon a Child is a fantastic place to buy affordable, gently used kids' items and an easy, hassle-free option for selling what your family no longer needs. I'll definitely keep coming back.

I had a really disappointing experience at Once Upon a Child. I dropped off my kids' clothes around…read morenoon and wasn't notified they were ready until about 5:30 p.m. Waiting over five hours just to receive an offer seems excessive. I brought in several items from brands like Zara and Nike that were in excellent, almost new condition. I understand resale stores need to make a profit, but the offers were shockingly low--around $1-$2 per item. The younger employees were friendly and pleasant, but the older gentleman who helped me was extremely rude, impatient, and acted like my questions were an inconvenience. When I politely asked how they determine what they pay for certain items, he couldn't really explain it and responded with a lot of attitude instead of being helpful. After my visit, I read through some of the other reviews, and I wish I had done that beforehand. It seems several other customers had similar experiences with the older gentleman, and I definitely understand what they were talking about. Based on my experience, he came across as unfriendly, impatient, and rude. Customer service makes all the difference, and unfortunately, this experience was anything but pleasant. Between the long wait, the very low offers, and the poor customer service, I won't be returning to buy or sell here. I'd rather donate my kids' clothes to Goodwill than deal with that kind of attitude.

This is specifically for WEB shopping only: formomstore.com…read moreis not functional. relays to mybigcommerce which fails. cannot contact the store (emails fail). Cart calculations are wrong... do not Web shop until they fix the site

I was desperately searching for the Fisher Price Grow to Pro Pogo Stick for my grandson. I saw one…read moreon their website for $37.99 and even with the nearly $16 shipping was going to purchase it. Thank goodness I noticed the $200.00 handling fee added to the total before ordering!!!!!!!!!!!!!!!!!!!!!! I don't know what kind of HANDLING could legitimize an excessive charge like that! No stars would be appropriate for this situation if that rating was possible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Need baby stuff? Come here. Best place to buy a stroller or car seat anywhere. They have the stock…read moreand expertise to advise you. Bear in mind they do charge a $75 fee if you book a consultation appointment that does go towards your purchase. ON THAT NOTE, GINA is WORTH IT. She has so much knowledge and what a straight shooter she is. Check out YouTube videos as well. She's helpful and patient and even went above and beyond the appointment time slot to help us. They let us know immediately when the stroller came in and put it together for us allowing with reminding us how to use it and helping us load it in the car for us! My wife and I are happy with our purchase and will go back. Bear also in mind there is both street parking and parking in the back of the store.

Our experience was AMAZING!!!!!!…read more Choosing the right stroller and car seat can be a daunting task for new parents, but Destination Baby made the process seamless and reassuring. We were referred by a trusted friend, we decided to invest in their assessment service to help us navigate the multitude of options available. From the start, the experience proved to be invaluable. The team, especially Gina and Bryan, offered expert guidance with genuine kindness. Gina carefully explained the pros and cons of various strollers and car seats, enabling us to confidently select the Nuna Triv LX and Urban Pipa system. Although our chosen products were back-ordered, Destination Baby went above and beyond to support us. When the car seat's shipment was delayed, Bryan was going to arrange a possible loaner. He went above and beyond and secured a direct shipment from the supplier, ensuring perfect timing for our needs. Destination Baby's knowledge and dedication transformed what could have been a stressful process into a smooth and informed journey. For any new parent navigating baby gear choices, their expert team is an invaluable resource that helped us simplify our decision-making while offering exceptional customer service. Their personalized approach is a true asset for parents seeking reliable, timely, and knowledgeable support in preparing for their new arrival.

It's not your normal baby store, as its located in an office/warehouse type building. I found this…read moreplace through a craiglist posting for a sale on baby strollers and accessories. I received a good deal on a travel bag they were clearancing out. The store could be more organized and have pricing on the products but other than that I had a good experience there. They do have limited hours so check the times before going.

I was a little weary about going in at first. Visiting small shops usually means being hovered…read moreover until I buy something or leave. The shop was being manned by the shop owner's dad, and after showing me where to look, he left me alone to take my time. The shop is small but has lots of stuff. For babywearing, they only had soft stuctured carriers, especially Catbird Pikkolo, Beco Gemini, and Ergobaby, when I stopped in, but this store is a good place to start if you're looking for one. They have lots on display so you can check them out before buying. They also have a big color variety of reusable diaper covers.

One more time Ben comes through! In a pinch and needed Ben's help with two Clek car seats/boosters…read morein a new car and this wonderful gentlemen walked me thru all of the steps and answered my nervous daddy questions. Thank you Ben once again!!

We had an amazing experience with beep! beep! for babyproofing. Ben was so kind, professional, and…read moreincredibly thorough. Babyproofing can feel like you're both overthinking and underprepared--but Ben made the whole process feel easy and completely stress-free. He offered thoughtful, non-judgmental guidance, walked us through our home with a grounded perspective, and gave us great product recommendations (with options to order directly through them or via Amazon). The installation process was seamless--Ben was a great problem solver, super detail-oriented, and made sure everything was done right. He even installed our convertible car seats while he was here, which was such a helpful bonus. If you're feeling overwhelmed by childproofing, beep! beep! is the way to go. As an added note- we also used them for our infant car seat installs before baby was born and it was also SO helpful and a service we'd highly recommend.

Such an amazing experience with Cecilia. Her bedside manner is amazing and makes you feel at ease!…read moreI've gone to another facility in the area and can't compare the two! I previously had a hard time seeing my baby at drs visits but Cecilia made it simple and painless! Between location and actual facility MOMents takes the cake! I will be back for another visit before my baby boy is born thank you Cecilia!

We have been here twice so far during our pregnancy for ultrasounds-- once around 8 weeks and again…read moreat 30 weeks. You can have up to 5 people with you at your appointment and it was such a fun experience to do with my husband, mom, in-laws and sister. Cecilia was our tech both times and she was always warm, knowledeable, and took amazing photos and video. We especially loved the 3D/4D/5D ultrasound! The appointments were easy to make online and they also have a cute boutique to shop around in. Our most recent appointment also came with a heartbeat stuffed animal and a free boutique item of our choice and the bear came out so sweet (included in the package). Thank you for bringing us so much joy during this special time in our lives!

Wow. I really wish we had read the reviews before making the 50-minute drive from Vallejo to…read moreBrentwood. It would have saved us a lot of time and frustration. We decided to visit Kids N Cribs because we wanted to see strollers and car seats in person before making a purchase. Before going, I read the website, which clearly states that walk-ins are welcome. I also understand that if you want the full hands-on experience, you need to make an appointment and put down a deposit. That wasn't what we were looking for. We simply wanted to see the strollers and car seats in person. As soon as we walked in, a woman sitting behind a desk in the corner greeted us. I asked if walk-ins were welcome, and she said yes. I then asked where the strollers and car seats were, and she told me that we needed an appointment. I explained that the website says walk-ins are welcome and that we weren't looking for a hands-on appointment--we simply wanted to look at the products in person. Her response was, "Well, if you read that, then you saw that an appointment is required." The way this was communicated to us was incredibly rude and dismissive. At that point, rather than argue, I asked my partner to leave. As soon as I stepped outside, I burst into tears. We had driven 50 minutes specifically to see these products, only to be made to feel unwelcome and as though we were inconveniencing them by simply walking through the door. And honestly, I find the experience especially disappointing because your clientele is pregnant women and new parents. I'm a first-time mom, and I expected a little more patience, kindness, and understanding from a business that caters to people who are already navigating a huge and overwhelming purchase. If customers cannot even look at the strollers and car seats without an appointment, then the website needs to make that much clearer. Saying that walk-ins are welcome creates the impression that customers can walk in and browse. If that isn't the case, please communicate that clearly so people don't waste their time making a long drive. We ended up going to Nordstrom in Walnut Creek afterward, and the experience couldn't have been more different. We were able to see everything in person, and an associate took the time to explain the differences between the products and answer our questions. We ultimately purchased a Nuna stroller and car seat. We could have easily spent our $1,400 at Kids N Cribs and supported a small family-owned business. Unfortunately, the customer service we received made that an easy decision not to. Do yourselves a favor and head to Nordstrom instead.

We were disappointed that we weren't able to check out the strollers without consultation-like…read moreanother baby store located in Dublin, CA where an appointment isn't required but there's the option for a consultation appointment if needed. We drove an hour today thinking that we would be able browse 2 strollers we had in mind on our own. It was our first time and we entered through the show room area that had the recliners and cribs. We found a recliner that we actually wanted but we wanted to check out the car seats and strollers first. We were informed minutes later by a worker there about the appointment system and that it was by appointment only unfortunately. She mentioned booking an appointment for a consultation later but that wouldn't have worked for us. I should've read the comments before making a trip there.

I've always seen this boutique, but I actually haven't gone into it. This particular day I decided…read moreto go adventure In..... I was surprised with how many cute items they had in different textures of fabrics. They still had some winter apparel granted it's Santa Cruz so it's usually a bit foggy or colder, but they had a huge denim section!! They also had three sales racks with some pretty good items. The items on the sales racks were up to 40% off. Perhaps it's the time of the year between winter to spring, but a lot of their clothes were muted colors. I really liked their denim selection and the different style styles though. I believe there were two people working one lady was helping another customer and somebody came out from the back but didn't say anything to me so maybe she was a friend or something just hanging out? I'm not too sure. I wasn't really looking to buy anything but wanted to check out what they offered and I liked their selection. The different shirts were anywhere from $40-$60 and the sweaters were about the same. I didn't check the price on the denim but they did carry love stitch!! I love that brand!! I will definitely check them out from time to time when I visit pleasure point!!

Love this store, it's super cute and has high quality clothing, great for gifting, I also love the…read morecomplimentary gift wraping. The staff and owner are super friendly and helpful.

Thank you the organizers for giving our community a venue to recycle our household items in such…read moremeaningful ways and the volunteers for helping out. Sellers can get some money for their no longer needed items, purchase different ones, and also donate select unsold items to charity / to reach other unfortunate people. I got a very good experience as a first-time seller this March 2025!

Note : pop up so location may move but always a BIG space 2x / year…read moreNot the original owners- now more organized. Often find NWT items Huge Selection -far more than typical Thrift store,Savers ,Goodwill , consignment , FB marketplace, etc and quality control means better items but check because flaws do slip past Lots of homeschool educational textbooks workbooks books readers math manipulatives puzzles games toys desks kids furniture balls etc Snow gear, sports equipment , art supplies, all in one place Great prices! We always find many items new in box or with tags many very gently used Helpful ,friendly check out Good customer service Very Few mirrors if need try on Sat most items are 50% off. Sellers:Some seem to sell to keep items out of landfill and help community , some seem to sell for extra $, prices vary with hundreds of sellers pricing items. A few things may be priced too high, but overall lots of bargains to be found.