Just went to get an oil change. Awesome all bays empty. Guy come out and ask me to come back in 1…read morehours as they are on break. Now I'm at Jiffy Lube and will not be back to Lube city.

Just had an oil change at this location and the service was absolutely fabulous . Full cudo's to…read morethe staff !! Especially to Michele for all her knowledge - she was amazing. !!

They must be using a service to pad these reviews because this outfit is disorganized, dirty,…read moredisrespectful. Take your chances here. I said to them that the service was not performed well and they dirtied my interior and diagnosed a perfectly good 20 month old battery as bad and reason for issue because they charged me for diagnoses but I believe it was not done properly. They did not want to discuss my concerns once the bill was paid. Zero stars.

Omg!! Fabulous experience. Professional-courteous-knowledgeable-friendly-honest! Also offered a…read moresenior/veteran discount!! BEST EXPERIENCE EVER AND I WILL BE BRINGING ALL MY BUSINESS HERE!

Great service. Very fast! We broke down while traveling and west mount did a great job taking care…read moreof us.

FYI: I had a very disappointing experience at Westmount…read moreAuto Centre( 2001 Bowness Rd NW, Calgary), specifically dealing with Omar. After my car (2007 Honda CR-V) sat at his shop for three weeks, with the repair timeline being moved multiple times, I was finally quoted $730 for the job, including the diagnostic and labor. That sounded fair, so I agreed. However, when I came to pick up the vehicle, I was presented with a final bill of $1,137.29, that's 55.79% more than what we discussed. When I questioned the increase, Omar claimed I had agreed to the new price, which I absolutely did not. A proper quote should reflect the actual cost unless something unexpected comes up, which was not the case here. To make matters worse, I asked him to show proof of the parts pricing, particularly the starter ($425.31), and he refused to provide any documentation. That's a huge red flag for any honest business. Also, the $165 diagnosis fee felt excessive, especially when the problem was already obvious (starter failure). In my experience, this was not a transparent or trustworthy transaction. I cannot recommend Westmount Auto or Omar's services to anyone. If you value honest pricing and clear communication, stay away.

Spoke to Brett of the owner's group after. They are now using manual credit card slips to ensure…read morethat no client has to go to a cash machine to pay for a bill in case their electronic credit card authorization systems go down again. Have decided to increase their rating to average in response. Bought snow tires at Kal tire North Hill store. When it came time to pay for the tires, their credit card authorizations machines did not work. I overheard the clerk tell the manager that they tried several times earlier in the morning and it didn't work before plus they reset the machines. I had eft the vehicle about an hour earlier for installation. The manager then told me that I had to pay cash $1800 for the tires. He apologized and said there was a bank machine in the mall. I asked why isn't there a backup system that allows manual authorization of the credit cards using a human operator. I was NOT impressed. IF THIS PROBLEM EXISTED BEFORE I DROPPED OFF THE CAR, THEY SHOULD HAVE GIVEN ME THE OPTION OF COMING BACK ANOTHER TIME INSTEAD OF BLACKMAILING CUSTOMERS INTO PAYING CASH FOR A LARGE PURCHASE. I don't know about everyone else; I don't lug two grand worth of cash around. Had they TOLD me that earlier, I would have come back - it was Sept 23 NOT Dec 23. They probably took one look at my Mercedes Benz GLB and said tough go get the cash. I'm giving this ONE star review for a total LACK of preparedness on the franchise's part on TWO ITEMS: FIRST, they did NOT warn the client you would have to pay cash when they KNEW there was a problem with the CC authorization machines - so I could have gone earlier while waiting for the vehicle to get the cash, and SECOND, they need to have back up systems for the customer not to be inconvenienced to the point of NOT having his/her vehicle back on time. Of course the customer DOESN'T matter anymore with Kal Tire - like I said if you appear to have the capability, you need to pony up - typical socialist attitude.

I would give these guys 0 stars if it was possible. Dropped off my wife's SUV to have winter tires…read moreremoved and summer tires installed (both sets are on rims. Rims are 3 years old, tires are 1 year old. The reason I went to Kal Tire is that the summer rims are 24" and I have had disappointing results having them balanced. Kal Tire has a "road force" balancing machine. The problems started when I was called and informed my 3 year "summer only" rims were buckled and bent and that my 2 year old brake pads were worn out. Since I was sure neither situation was true I instructed the tech to install the wheels and I would have my regular mechanic look the problems. Upon arriving to pick up the vehicle I paid. I then discovered that 2 of the center caps were missing. After inquiring, back in the shop, the counter person spoke with a tech and informed me they would not stay on. We both walked to the truck to inspect the caps and found that the Allen bolt holding them on had been broken through on both caps. I asked for an explanation and replacement. I was redused and told that theyvwere broken when I brought them in, which is ridiculous. The caps were not falling off when they were removed last fall. Mark Murphy showed me a grainy, edited video of his tech attempting to install them, which solved nothing. I gave the manager the opportunity to rectify the situation, but he refused (because I was upset that he was blaming me). DO NOT get any work done at this shop. They will try to upsell you unneed repairs, and when you refuse, break a part of your vehicle in the hope if getting at least one upsell. Edit: I received a call from Dan (Regional Manager) today. He assured me that Kal Tire is commited to rectifying the situation. I had already ordered replacement center caps and Dan insisted on reimbursing me for the cost. i explained that my main concern was the way I was treated, and that the situation could have been avoided. He assured me he would be discussing the issue with the Douglasdale manager and, again, insisted on paying for the replacements. I agreed and forwarded the receipt. thanks Dan!

FAad did a wonderful job. Very thorough. Pleasant and helpful . explained everything well. Would…read morenot hesitate to return.

Extremely friendly staff. Offered to drain my transmission twice for free of charge for the second…read moreflush. They were quite knowledgeable about what urgently needed to be done on my vehicle. Went above and beyond!

I am driving a german car and know about special requirements of my car. Therefore I came in a day…read morein advance to ask if everything is in stock they need for my car. I was assured they are ready for me to come in the next day. When I came for the oil change a day later, what a surprise, I was told they cant do the oil change because they are missing parts... After mentioning that I came in a day before to specifically check on that, he just shrugged and asked me to "try again next week"...

NEVER GO HERE! I…read morebrought my 2018 FORD F150 for an oil change and they FORGOT to put oil in the Engine and seized it!!! 18,000$ for repairs at ford. They would not do the work at ford. They found a salvaged engine and had the work done at their shop of choice. There was not negotiated with them. I get my truck back 27 days later... and there has been nothing but problems. After talking to the VP Javid Hashimi, the refused to take accountability of the situation. They wont cover any of the cost to repair my truck that is now undrivable. This corporation is absolutely criminal!! AVOID AT ALL COST!!!!

As Usual OK Tire Okotoks Service Was Fast Friendly and Honest,…read moreLet me Know what My car needed and did Not Pressure Me Into Getting The Repairs Done, 2 nd Time in Two Weeks With Two Different Vehicles And . They Were Honest And Gave Me 10 Star Service Each Time Well Worth The Short Drive To Okotoks

We relocated to Okotoks 7 years ago from a small where I was pretty much forced to do all my own…read moreauto repairs and service. Moving to this much larger centre I tried a couple of different garages to take care of my vehicles. When I went to OK Tire here in Okotoks I found the crew there knowledgable, pleasant and accommodating both with tires and mechanical problems. Shayne and his crew are always professional and safety conscious. Shayne also does his best to ensure affordability which is also important to those of us that are retired and on a pension. I wouldn't go anywhere else.

I've been coming to this location for years (my folks live in Airdrie) and have never had a bad…read moreexperience. I came here pretty early on a Saturday morning so I got in right away. They took my window sticker for my info and got started on the oil change. They checked my tire pressures and fluid levels as the oil was being changed out, and informed me of everything they were doing. As a girl who is pretty clueless about cars, I like that they're letting you know what's going on! Within 15 mins, oil was changed, I was paid up and rolling outta there. I know some people think $50 is pretty steep for an oil change but I think it's worth it for the convenience. The only down side to this place is that it's right beside the Tim Horton's and they share the same parking lot entrance, so sometimes you're lined up onto the street because you're behind all the people in line for the drive thru BLEH

I have been a Jiffy Lube customer for more than 10 years. first in B.C.,now here in Airdrie. todays…read moreexperience was awful. i pulled up to the doors,bay 1 and waited. after a while the manager came out and asked me to switch places with another customer as he got there first. not a big deal,i went to bay 3,and waited. the car in bay 2,who got there after me was ushered in. hmmm,getting mad. the car in bay 3 was still not finished. the car in bay2 was finished and i was brought in for my oil change.by now i have wasted more than 30 minutes. this crappy service has cost this company a valued customer. thanks for nothing

Best place In calgary! they get all my services done properly and fast! also, amazing service from…read moreeveryone here. shoutout to Zack and the whole team. you guys are great!

The service that you will receive at the Lube City on 17th Ave and 52nd Street SE is exceptional…read more Alan manager will go out of his way to help with any problem that you might have. The affordable prices are a great value for the amazing job done. They will remember you, and remember and recommend any services that you vehicle may need, as like everyone your life is busy and you might forget something that it requires. I would recommend this location and this group of informative and skillful guys.

Did a good job with the AC in my car, saved me money on a new compressor. Works greatread more

dropped my car off at 9 am for wheel alignment and Saftey. Recieved no phone calls did see my car…read moredrive by 2 times. Did not return my messages. it doesn't take 8 hours to complete the job. Now I have no vehicle to collect my husband in the morning, who drives Big Rig nightly to Vancouver. Guess he will be taking a cab home. I will not return or recommend this location to anyone.