Tagged along with my friend to buy some Birthday gifts for his Mom who happens to be a Packers fan…read more The Gentleman who was working the register was cute but kept getting tongue tied when I would ask him questions lol, it was cute and flattering . When my friend was asking him questions he was answering while looking at me lol. We completed our shopping and made our transaction & he watched me go out the door. The value what's value worth more than making someone happy because it is her team right ?

Manager of this store is amazing for FANZZ! Thank you for superior customer service experience…read more Also for Josie at Lids customer service is awesome! She made my hats with great quality and communicated every step along the way to make sure I had peace of mind with order. Thank you Josie at Lids which I guess is also with FANZZ. Russel DM thank you for your outstanding customer service helping with quality of hats and ensuring my experience creating hat designs was epic. Russel, Josie, and FANZZ manager thank you for helping me with Lids customer service.

I originally purchased a pair of cleats without putting much thought into the fit, and…read moreunfortunately they ended up not working as well as I had hoped. Cassie was extremely helpful with looking up my receipt and getting the exchange set up. She was super friendly, patient, and always had a smile. After that, I spent about an hour with Jess going over different cleats, how each model fit, and what would work best for the way I play. He ended up helping me find a pair of Tiempo Maestro Academies that fit much better than I expected. He then took me over to the steamer and explained how the process would help mold the cleats more closely to my feet. After steaming them, they felt almost custom fitted. Jess really took his time and made sure I was comfortable with the final choice instead of rushing me into a sale. The entire experience was personal, positive, and much better than I expected. Cassie and Jess both did an excellent job, and I really appreciate the level of service they provided.

We felt like an inconvenience at first when we wanted to look at bikes. The staff had to climb this…read morevery wobbly ladder to get the bikes and you could tell they weren't happy about it. We asked to adjust the bike to test the fit but they couldn't seem to figure out where the tools were (or if they had them)... until we got Caleb. He was amazing! He went so far above and beyond to help us find the right bike for our son. They inspected the bike in full and fixed an issue with the gears. I also want to recognize the cashier, Trinity. We had some time to pass waiting for the bike and she was very polite and helpful. Would recommend!

I love Big 5....they have all my sporting needs...I went to Dicks...only cause I was there...didnt…read morefind what I was looking for...went to Big 5 and they had it!

Extremely rude to my elderly dad We spend a lot of money…read morethere all the time and had a big order for my son and they wouldn't let him use the restroom. One of the employees almost made him fall by shoving him away from the restroom. Whoever was working in afternoon even turned their name tag around so I could t get his name. Am calling corporate also. Was unbelievable People give Dicks sporting goods your business instead.

Attention ALL!!! Do not spend your money here the rudest people ever and racist people I ever…read moreencountered. Today me and my sister went here to get somethings was trying to use my husband military discount with him on FaceTime mind you. They denied me and then had the nerve to ask me about my conversation on the phone with my husband. We still leave in a racist word and it starts at WSS with the poor customer service and the lack of respect for people of color never getting my money. Keep your money Victorville WSS sucks and rude!!!!!

Purchase a pair of shoes on 2 August at this location. Honestly, it was the first time I found…read moresomething at that location. I did not feel like driving down the hill to Ontario Mills. I wore the shoes for about 10 to 15 minutes and my feet started hurting And I've bought cats before and never had a problem like it. So I called up to find out if they've gotten a new delivering of shoes on Tuesday, I was told no they didn't but if I have a problem with the pair of shoes, I got there I could go to any location. You can see my review of the location in Fontana Regarding what happened there. So I speak to a manager name Stephanie, who says that she's not gonna return my shoes. She's only gonna exchange them. I said I know you don't have anything I want there and I need new shoes and she said well that's all I'm doing for you and if you called customer service, don't be sending us information. I explained to her that when I contacted customer service they really need an education and providing customer service and they didn't even bother getting my information and they were very insistent that I go to the store. So she tells me that basically don't come there and she's not doing anything. I took pictures of the shoes. She didn't even wanna see the pictures. She claimed that with the manager said if the other store was good enough for her. She also told me that I should contact the manufacturer because don't give me a refund. I even asked her for that information and since she did not want to be helpful, including refusing to help me, bring the shoes to her and or see the pictures that I needed her area manager's phone number. She gave me his number that was pretty much it. I spoke with Gary. I sent him the pictures and he told me he was gonna contact the store. So as I got closer, I reached out to him to see if I'm supposed to take the shoes there or not and he said there's nothing wrong with those shoes. They look brand new take them to the store. They're gonna do a return he told me to see Angel And that's it. When I got there, apparently Angel was at lunch so the guy at the counter was like well hold on and apparently this girl I spoke to on the phone was working there and get the shoes and she tells him look don't argue. just do the return so they went ahead and did the refund. I should not have to go through that to get a simple refund. I had to point out to them also that in California the law vacs the consumer and in California if you cannot provide a service or a product, you cannot charge them or keep their money. You must give it back to him. And at one point, she did tell me that she could give me a gift card for store credit and I said no I don't ever see myself coming back here ever again. When I spoke to Gary, I let Gary know that I'm in shopping and this is no joke at WSS ever since they opened a store in Montebello and I think that was around 1993 or 1994. I've never had this problem before I've never had to return shoes before I did exchange shoes one time because they were miss boxed and that was not a problem. It was done without a complication or anything. Unfortunately, that store is in Hawthorne and I was not gonna drive all the way out to LA to buy shoes. So this is definitely gonna be my last time dealing with WSS. As I'm doing this review. I'm actually at Ontario Mills and I'm going to go into the Timberland store and the sketcher store because my original visit was to buy Work boots and boots to wear at the gym Since they cannot help me easily with one. They don't get the second. Oh, and by the way, they told me that I should not have worn the shoes and again I asked how do you break in shoes without wearing them and how do you break in shoes without wearing it but not only that not getting the souls dirty of course she cannot answer that question excepting with a I don't know. Gary told me I had a very valid point. I said technically if you're in there trying them on they're now used they're no longer new so you guys are selling your shoes is that what you're saying no try them on is different than wearing them. Well to try them on you gotta wear them.

Two new pairs of clean vans Extremely happy with the savings and service. Highly recommend to get…read morethe app and receive the exclusive coupons and discounts

Employees all at the back of the stockroom door having a great time. No one greeted me, I felt…read morelike I was interrupting them so I made my purchase elsewhere

I highly recommend these guys, A+ all the way. Our uniforms came out great, Jamil was great to…read morework with and took care of things from start to finish. Even if you don't live in Rancho Cucamonga don't worry, I don't live there but they were able to handle everything online via emails and over the phone. They can handle logo design and everything that needs to be done without you having to visit the shop. If you have a need and you want a really high quality product then give So Cal Team Sports a call or contact them online, they had our order done in a matter of weeks and done a couple days before it was promised. There are shops out there that promise to do things cheaper but those places are a pain in the ass to deal with, when it comes to quality and service you really do get what you pay for so the next time the Trojans need jerseys So Cal Team Sports will be my first and only call, thanks again SCTS!

I have been working with Jamil at SCTS for the last three years. His customer service is…read moreoutstanding. He always fulfills his commitments and we always receive our gear on time. He designed our uniforms and they have been excellent. The players love them. This is an outstanding company and will have my business as long as I am our head coach. Great job!!

Cheap prices, and honest opinions. I'd much rather buy from here than other big companies.read more

I always get good knowledgeable help with ally questions pertaining to airsoft. Their techs do…read morehonest work at a good price e and doesn't "find" issues if none exist. Nice having somewhere that's helps with what i need and not trying to upsale me on things I dont

Horrible customer service…read more This store was renovated and is located in the Victor Valley Mall. It hosts both Victoria's Secret and their Pink brands. I was hoping for a new store, new attitude from the employees but unfortunately its much of the same. They still don't have items in inventory and didn't greet myself or my daughter as we entered the store or as we walked around. They never asked if we needed help finding anything. The product I was looking for was not in stock but the cashier did offer to order it and have it mailed to my home. He was the only somewhat friendly person in the store. Unfortunately it's the only Victoria's Secret in the High Desert.

Sam, Adrian, Erik, and Heather all helped my sister and I out with our purchases and questions…read more Long story short, I had to come back TWICE to correct and exchange some purchases, but they all helped with the issue(s). In the end, one of my purchases was STILL incorrect (had to order online and ship to me because the store didn't have my size) but because they were all of great help with everything else, my star rating will remain neutral. Although I still had to call customer service on the phone to correct the shipped item, I would still like to give them credit for accommodating us and having patience in correcting issue(s) with our purchases. I read the past reviews and would like to say that I understand the frustration and that's why I would like to STILL acknowledge these associates for their help and patience... everyone is definitely entitled to their own opinion. ;)

This place was drippy af had to ball out #baller My mom got dripped out with hella sizes and…read moreeverything staff really nice and helpful as well