I had a great experience with Kottemann Orthodontics. Everyone was very welcoming and friendly…read more They take the time to explain every step of the process and make sure you feel comfortable and informed. Scheduling was a breeze, and they're very accommodating when it comes to busy schedules. Highly recommend!

I got my Invisalign here. Overall, the staff is friendly. Throughout the process, the appointments…read moreand scheduling went well, just a couple minor hiccups along the way. In the end, I feel good about my teeth although they don't feel absolutely perfect. But maybe that's what you get with Invisalign.

The staff is wonderful and respect your time if they are running behind. I had a great office visit…read moreand the dentist was gentle and knowledgeable as I do have dental anxiety!

The dentists are fantastic. The hygienists are hit or miss (there's quite a few of them, so you're…read morelikely to find a good fit eventually. The biggest problem is with the billing department. Over and over, they seem to have problems with acknowledging my payments.

We were referred to Camp Smiles after moving to Minnesota. Our initial interactions with the…read moredentists were fantastic. But as the kids got older, something shifted and I did not feel the dentists (or billing) cared about their patients. What pushed me to write this was that my daughter had a tooth that wouldn't come out. So we made an appointment to have it taken out. Our regular dentist wasn't available so we saw Dr. Bobbi. Dr. Bobbi was so disrespectful to my daughter who is 12 years old. Not only did she put down my daughter's feeling about wanting the tooth out (Dr. Bobbi told her to just wiggle it out, which she had been trying since Nov. and my daughter was sick of it and wanted it out), she also told her she shouldn't be allowed to brush her teeth by herself because she had plague near her gums on the side of her mouth where her loose tooth was. My daughter cried in the car after feeling like a baby because of how the Dr. spoke with her. We just recently got the bill and found out from the bill that Camp Smiles isn't in network for us anymore. When we went for the visit, they took our insurance card and didn't tell us that MetLife is out of network, after asking if our insurance is still in network. This just was upsetting because companies like Camp Smilies should know what insurance companies are in-network and if they had questions to check before the appointment, since I specifically asked. ADDITIONAL NOTES: Coming straight from your billing departments, you do not offer estimates as you don't have access to all insurance billing plans. Please don't share information that isn't accurate regarding billing. We also had issues with their billing when my son turned 12 years old. They billed our insurance as an adult. Our insurance wouldn't pay for his cleaning because he was 12 and wasn't covered as an adult. There was a lot of back and forth, which Camp Smiles said was in their policy to charge for a full adult cleaning for a 12 year old, but I was never sent that policy after asking multiple times. My recommendation is to find a different pediatric dentist. This one will just give you headaches with billing if you have children older than toddler. And do not see Dr. Bobbi. I don't feel like she should be a pediatric dentist with her "chair side" manner.

This is such a fun place for kids to have some of their first experiences at the dentist! We're…read morealways quickly greeted here when we walk in and then sit in this amazing waiting area until called back. My kids started going here at 2 or 3 yrs old and never are pushed to do more than they want. It helps to have them go together, and even at times, have sat in the chair together. The dental techs are so wonderful with the kids. Each space is decorated bright and fun. Then they get a bag with toothbrush goodies and a coin to take home a buncy ball from the machine. They actually look forward to going here!

Doesn't even deserve one star!! For a great smile, you need somebody who does not only only how to…read morestraighten teeth but also understand the aesthetic of a smile. This orthodontist DOES NOT have that skill. I had cross bite problem and was looking for a treatment to fix my bite. Dr D promised me that in a year, without tooth extraction, she would be able to fix my bite. The treatment lasted for 2.5 years and I was shocked when I saw the final results. Yes, the upper teeth overlap the bottom teeth but how she did it was by pushing the upper incisors forward, making them titled at 30 angle and slanting outwards t!! Now, not only the front four teeth are protruding and of course my smile looks weird as if I were doing thumb-sucking when I was young, which I didn't! There are two big gaps between the incisors and the eye teeth as well because she put my upper incisors at 30 degrees angle. That's the only thing she did in 2.5 years, fixing a problem by creating another problem. Now, I can't close my lips together and difficulty cutting my food because my incisors are slanting outward. I spent thousands of dollars, my time and my patience dealing with her, I don't want anybody out there to fall into the same footstep. And what made it worse is that my teeth were not slanting outwards before I wore braces. She refused to fix the problem by saying that she has done a lot in fixing my bite. Seriously, you don't want to spend any dime to get service from this IDIOT.

If this was a hotel it would be 5-Star. The Office Manager, Nancy, has great follow-up and returns…read moreyour calls. She bends over backwards to respect your schedule and find a slot that works for you. You can tell she's always smiling too. Dr. Chris, the dentist, is highly concerned with one's well-being, and ensures any concerns presented are observed. During my cleaning, Dr. Chris was constantly making sure I was comfortable and nothing was weighing on the sensitivity of my teeth. An interesting aspect I found with Dr. Chris was that he would carry on a conversation and then make sure to work in a rinse and suction right before it was my turn to answer his questions. Other dentists I've visited would expect me to swallow and talk with a mouthful of remnants. I do have gum rescission, and my concern at a dental appointment is always if I'm going to wind up jumping out of the chair; due to a lack of attention from whoever is cleaning my teeth and striking a tooth nerve. I did not feel any discomfort during this visit and was extremely relieved. This was my first visit to this office, and I'm looking forward to going back. It can be extremely difficult to find a dentist who takes a lot of pride in what he does and genuinely cares about his patients' well being. Jain Dental in Plymouth will be my dentist, and I highly recommend this office for anyone looking to have as enjoyable of a dental visit as is possible.

I have been going to several dentists with bad experiences until I found my way back here. I always…read moreremember having a good experience and that I could trust what they said and did. I am so happy I made this decision. Everyone is friendly, Dr. Chris takes the time to explain everything and all your options, no one is trying to scam you, and they legitimately care about who you are, your teeth, and will help you consider options that are most efficient. They are spectacular and I am completely loyal to this place. I have to make a drive to get to this location but it is 100% worth it for an amazing dentist you can trust!

After having received braces here as an adult, my TMJ improved a bit but my Sleep Apnea worsened…read more This might now set me up for premature dementia unless I have braces again, as the CPAP and various masks do not seem able to compensate...hence my finally submitting this complaint. During the braces, I required a root canal and nearly another one; an endodontist across town insisted Dr Miller was moving my teeth too fast, which Dr Miller immediately denied. For the twenty years of previous adulthood, I had required only one other root canal, now two in a couple of years?? Oh, and I was fastidious with oral hygiene while I had the braces. In retrospect, wishing here I had done "Mewing" technique, based on a British Orthodontist father/son. You can copy and paste this into your address bar: https://www.youtube.com/watch?v=3Z_Fp9lGrGY&list=WL&index=2&t=1313s Dr Miller will likely respond to this with "There is NO scientific validity to Mewing technique."

This is by far the best place to go for your orthodontic treatment. Both me and my sister had…read morebraces from here, and we were so happy with our results. The treatment was faster than expected and much quicker than all of our friends who went to other places, while still being extremely thorough in the process. They are very flexible with scheduling and are always willing to answer questions or have you stop by with any problems. The Staff are all friendly and professional, and they truly get to know you. Overall, an amazing experience from beginning to end with Dr. Miller.

So flexible with appointments, and kept us informed every step of the way. When Invisiline wasn't…read moreworking for my son (I should say my son wasn't working for Invisiline) we switched to braces no problem. The front desk staff is AMAZING!

From the owner: Lake Minnetonka Orthodontics specializes in personal orthodontic treatment, including but not…read morelimited to: traditional braces, clear braces, Invisalign clear aligners, and phase 1 orthodontics for kids. We are a Diamond Plus Invisalign Provider practice, which means we are among the Top 1% of Invisalign providers in the country. Utilizing the best and most modern of technologies, our practice has removed messy molds for patients starting treatment, replacing these molds with an iTero Digital Scanner that frees up time for the patient with no need to brush and floss afterwards. New patients can schedule their preliminary appointment online. This allows our busiest patients to schedule an appointment on their time and fill out the required information before their initial visit.

Absolute worst customer service!…read more Office staff are running this place into the ground. Staff is Non-responsive, incompetent, and/or lacks any real bed-side manner. Beware... regardless of the actual dental services performed, you'll be better served taking your business elsewhere.

Wow - business went in to edit their original response so it wasn't a copy paste exact same reply…read moreas an earlier response from a different review. The business has a broken process to send clients to the back of the line (7+ months wait). I did call the office afterwards and expressed my frustration. Their response was "this is just how it works".