My appointments at Molldrem Family Dentistry always go smoothly. The hygienists are always friendly…read moreand polite, and all of them that I've had appointments with have done their job extremely well. As is to be expected, some are a little rougher than others but they always seem open to feedback if you need something done differently. Dr. Molldrem is also extremely friendly, and he is able to quickly perform exams so you don't spend too much time waiting around. The reason I've bumped my review down to 4 stars is that my family has occasionally had issues with miscommunications between the office and insurance companies regarding payment and coverage, leading to some confusion. But otherwise, we've usually had great experiences with Molldrem Family Dentistry!

Long story short, money-hungry, impersonable, and immature…read more Was recommended Moldrem by my insurance provider because they testified to my insurance that they could accommodate my allergies. Scheduled an initial intake at the Lakeville location and things went smoothly. Met with Dr. Molldrem and he was keen on everyone getting 'paid what they were owed' in the context of my insurance lowballing him. Mind you, the staff drive luxury SUVs and they have TWO locations. Several MONTHS later I have my teeth cleaning and not only could they not accommodate my allergies, they never had the intent to. Furthermore, they refused to coordinate care between me and my Medical Doctor to figure out appropriate treatment based on my Dr.'s medical orders. I asked politely to receive updates within the week regarding sussing out my treatment plan and they told me to get lost. I asked for recommendations on who else to go to if they couldn't get the job done and they told me to check with my insurance (HAH!). So here I am without any of the treatments they had agreed to help me work through. I called to file a complaint and the Eden Prairie location told me that this all had 'nothing to do with their professionalism' and that 'if I was unhappy with my care I could always find someone else'. I would say that treating me like a burden because I'm not filthy rich is a professionalism issue but whatever. Don't go here unless you love feeling awful.

COLUMBIA HIEGHTS DENTISTRY! I went there on February 26th…read more2026 to see about dentures/implants. They had me beck March 10th to consult with a surgeon. He said he wanted to consult with my dentist there and come up with a plan. Two and a half weeks went by so I called to make sure I wasn't lost in the mix. A polite lady said that they had been on vacation and that she would leave a note for them to contact me asap. 6 weeks went by, nothing. Screw them. I went to NUVIA in Roseville and got it done. Also my wife went to Col Hgts Dental and said the clinic was dirty. STAY AWAY FROM COLUBIA HIEGHTS PERIOD!

I believe ethics are extremely important when partnering with a healthcare provider. Unfortunately,…read moreI have to question this after what happened to me. Reading the reviews, I see this is a pattern for this dental practice. I came in as a new patient for a routine cleaning since I've just moved to the area. I was really excited to establish care here since it's close to me. I also was happy to have a lady doctor. My insurance is kicking in on February 1 so I wasn't open to any extra services quite yet. I just wanted to establish care, get a good exam and above all, a cleaning! I had made my insurance situation clear when I made the appointment and again with the assisting staff. Also, I didn't actually need more X-rays as I have them from my previous dentist, but they insisted. After all that, the dentist gave me a hard sell on 4 quadrant deep cleaning and a new crown (which I did need), but not on that day ... I didn't want to pay out of pocket given my insurance would be kicking in soon. My dentist was visibly upset that I didn't sign the expensive out-of-pocket treatment plan on the spot. She then spent maybe 5 minutes cleaning my teeth. Terrible vibe and a waste of time as I have to now schedule an actual cleaning somewhere else. What a disappointment. I think the dentists must have a sales quota. I will be reporting them to the BBB, the city and various licensing associations.

To give this Dentistry by Design a 1-star rating is very generous on my part. This is a horrible…read morevendor on so many levels. I obtained a treatment plan and the cost of this plan from my dentist in Florida. Since there was extensive work required the amount of this plan was very high. Before, I committed to starting this treatment, I was going to obtain two more estimates and obtain additional treatment plans. Dr. Rizvi is a dentist in my insurance network. Although I had been to this facility in the past, I was not overly impressed with it. However, in reviewing Dr. Rizvi credentials on the website, I was impressed with him. I was led to believe from his website that he could do the extractions and do the implants. I emailed Dr. Rizvi from Florida and told him I wanted another opinion and could he give me an opinion and a treatment plan. Dr. Rizvi agreed to meet with me and said this visit would be of no charge. Not only did he charge me for this visit he did not give me a treatment plan and an opinion. His solution was to make referrals to an oral surgeon for extractions and a periodontist for implants. I declined his referrals as my current periodontist would do the extractions and implants. I went in for a cleaning at Dentistry by Design. The hygienist was planning to do x-rays which I declined, and I explained to her that my periodontist had done x-rays and in the past week and that I had paid $596 for this work. I had given Dr. Rizvi a flash drive of these x-rays. She appeared to be miffed at my refusal for x-rays and asked the dentist if she should proceed with the cleaning without x-rays. She did proceed with an abbreviated cleaning as it only took 15 minutes, and cleaning usually takes about 45 minutes to an hour. I emailed Dr. Rizvi and requested that he not invoice my insurance. I explained to him that since the hygienist had done such a shotty job, I was going to have to have them recleaned. Dr. Rizvi did not call me to further discuss this matter, but he did bill my insurance company. Not only did they invoice the insurance company, but the explanation of benefits showed that they showed a tax on the service. I called the business agent and told her I did not think taxing me for this service was legal. She assured me that it was legal. I contacted my insurance company, and I was informed that I should not be taxed. I again called the business agent at Dentistry by Design, and I was told it was a provider free even though on the explanation of benefits it clearly states it is a tax. I again called the insurance company and was told that a provider fee was not legal if it was an in-network provider. The insurance company said they were going to file a complaint against Dentistry by Design. Another concern is with the appliance that was made when my front teeth were extracted. This appliance is poor fitting, and it is causing multiple sores in my mouth. In a recent visit to another dentist, she filed the appliance and so it fits better. A lesser concern is their poor communication with me. They were to call when my appliance was ready, which they never did. I had to call them and when I asked if the appliance was in, they said they needed to check and was told they would call me back, which they never did. I had to call them, and they told me it was ready, but I needed to wait to see if I could pick it up. Once again, I had to make another call about the pick up of the appliance. Another concern was bad information about pricing. I also inquired about the cost of crowns for my implants, and I was told $7,000 per implant. This seemed to be an extraordinary cost as most crowns range from $2,300 to $3000. I again questioned the fee and a different person said she thought the original quote was for a total implant even though when I questioned the first person about the crowns, I made it clear I was only talking about the crowns she gave me this very high quote. It should also be noted that my experience with Dr. Rizvi reveals that he does not do implants. It should also be noted the internet shows Dr. Rizvi as an oral surgeon, and yet he was going to refer me to an oral surgeon for my extracts. Mary Ann

I was in Minneapolis from out of town when I broke my tooth. Dr Rizvi took a same day appointment,…read moreand gave me excellent treatment. He knew exactly what to do to enable me to implant a tooth later. Both he and his staff were friendly and caring, even for a stranger like myself.

So gentle! I saw Dr. Lyle Carlos and he was AMAZING! He was…read morethe best dentist I've ever had; so very caring and sensitive to the anxiety I felt with dental visits. Also, he was very skilled with administering the local anesthetic, my cavity repair was painless. I've already recommended him to my friends and family whom I know have anxiety over dental visits because he put my mind completely at ease.

Very disappointing experience. I went in for a root canal, and when the procedure was finished,…read morethey required payment immediately. I attempted to pay with my HSA card, but they charged an additional 3% processing fee unless I paid by check or cash. I work for a bank, and HSA checks are no longer commonly provided. Also, carrying that amount of cash is simply not practical. I found it frustrating to be penalized for using a standard payment method. Will not be coming back.

I've been a patient for 25 years and their staff performance has gone downhill…read more Pros: They don't try to do unnecessary work The dentist seems highly skilled, gentle and keeps up with new technology/treatments Free ample parking Cons: The last time I went for a cleaning/checkup the office staff was somewhat disorganized and slow. First of all I had to wait quite awhile to be seen and that used to be pretty rare. They couldn't find my dental and health records including meds I take and they had them. I had seen another dentist 6 months earlier who had sent over their records and Schara Dentistry wanted me to contact the other dentist to get gum measurements so I was all ready to do that (to my surprise) and right before I walked out the door they found them. They also told me I was going to have to pay out of pocket for the cleaning because my insurance only covered the 2 cleanings I had during the year (which is fine) but they were going to let me leave without paying until I mentioned it and then they insisted that I pay immediately. The person who checked me out was very slow and wasted a lot of time and didn't communicate with me so I was just standing there waiting and waiting, wondering what was going on. The new hygienist made me hold the suction hose through the whole cleaning which I've never had to do at any dentist before. They normally just hook it over the edge of your mouth and let it hang -- it was odd. Aside from the standard lecture that I don't brush properly she was fine.

I cannot say enough good things about Schara Dentistry! I had the same dentist for 25 years- and…read moreafter he retired I had a couple bad experiences and stopped going to the dentist completely. By the time I was referred to Dr. Schara, I was in bad shape (and learned that I don't handle tooth pain very well). From the first time I saw him, and every time since, both him and his entire staff has been wonderful- even though I am sure I am not the easiest patient to deal with. They have always managed to calm my nerves and keep me distracted from "the task at hand." I have never once encountered an unpleasant person in either office. Ashley and Deb both go above and beyond when I'm in the chair and Carmen is super helpful when it comes to questions and appointment scheduling. Truly- I thank you all from the bottom of my heart!

Hate going to the dentist? That was me too. I didn't see a dentist from age 18-35. One day I…read morenoticed my back tooth was chipped. My boyfriend had been to this place and had nothing but wonderful things to say! So I made an appointment. This place is located next to a parking ramp and has some limited street parking as well. (Free). Walking in the receptionist was very warm and welcoming. I was very nervous since it has been so long. I never felt judged once. I was brought back for my cleaning and the woman who cleaned my teeth was wonderful! She talked me through everything and made me feel so comfortable! Despite not going to the dentist for almost two decades, I only had one cavity! They looked at all the options and worked to save the tooth. You can tell they care about their patients and not just wanting to make a quick buck! Because they have all been so amazing, I now have both of my children and my boyfriend there as well! If you are looking for a spectacular dentist, are nervous about dental work, or just want a high quality experience, THIS IS THE PLACE!

I went in to be fitted for a new night guard after mine finally wore out. It fit comfortably on the…read morefirst try, and I appreciated not having to come back for multiple adjustments. The appointment ran smoothly, and I was back to work earlier than I'd planned.

We have been going to Imagine Smiles for years and continue to find our experience there warm,…read morefriendly and so helpful. Dr. Green is excellent in ensuring that you understand everything you need to know, and his hygienist Ann, cannot be beat in kindness, advice & treatments. Thank you for continuing to be the best of our Blaine dental health experience!

This is the best dental clinic I have been to in my life and I'm 71 years old. Dr. Green and his…read morestaff are so caring and competent. The clinic has invested in such great technology, and the office is very calming and welcoming. Dr. Green performed a root canal yesterday, and today I could not even tell anything had been done to the tooth. He is also the best Novocain injection-giver I have ever witnessed. It doesn't hurt at all. Dr. Green also gave me a new crown on a chipped tooth during the same visit and it is beautiful! It fit and matched perfectly, and I walked out with a new crown in 1 visit. Switch dentists to this office as fast as you can. You will be so happy you did!

SHOULD BE ZERO STARS FOR THE FRONT STAFF! Horrible and unprofessional. They cancelled my…read moreappointment only about an hour in advance, while I was on route! "Rescheduled...on your behalf ." But didn't ask me. Talked to me like I was the wrong one. The manager was no better help. Even the follow up was funky! To be fair, those who actually did, in the past, work on my mouth were really good and professional with me. But front of house...no. There's been lots of ICE in my community through the winter. Brown people too scared to come outside! It caused me to miss appointments. It did NOT cause me to fail to care for my own teeth! This is what the mgr tried to gaslight me with. Sad. Pitiful. But had they examined me that day, they would've seen the problem that was beginning. Could've told me what to do. But, no. Goodbye to this awful place!

Needed a tooth pulled and was in considerable pain. Called 6 places before this one and none of…read morethem would find room for me or said I had to be a current patient. Almond dental got me in right away the next morning. Fast and professional!