I didn't know what to expect when I decided to replace 20 year old screens in my house but I'm glad…read moremy neighbor steered me towards Screen Medic. The reviews on yelp and google further confirmed this was the right choice. The office staff explained everything thoroughly and followed up via email and phone call when necessary. The service person showed up within the timeframe and went into further detail about the different screens/materials - it made me feel even better about my selection. For some reason, I had it in my head that this would be a fast repair but replacing 6 screens took almost an hour and a half. Not a complaint - I'm more impressed that he took his time instead of performing a rush job. I'm enjoying new, sturdier screens thanks to Screen Medic.

Screen doors repaired. Easy scheduling. Tech was polite, friendly and explained the process. He did…read morenot mind that I watched as he worked. Very skillful and professional. Highly recommend. Fair pricing.

I paid 5500.00 for a single window in the house and when problems were encountered I was left…read morewithout any communication while emails, phone calls and even a BBB complaint went unanswered. I'm not sure how they get an A + BBB rating when they get contacted with a complaint and even do not respond to the BBB. So now I have a window that has wood freezing and turning black when temperatures drop below zero. The blackness is the first step towards rotting away, and `it comes from an inadequately insulated window frame. I know it is not from moisture in the house as I have monitored it and the wood gets so cold it freezes. Since early Spring I have attempted to get someone out to repair it, and one time someone even promised to correct it after a house visit, but then communications were lost again. It's not just that the 5500.00 window will eventually need to be replaced again, it's the fact that the company simply doesn't care about customer service or honor any type of warranty work. The window is a Lindsey window and they only called one time as well then never heard back. Terrible backing of what they sell and install, and apparently terrible quality of the product. A window like this should last 20 or more years and this one is bad at five. I eventually gave up communications and wrote the BBB, and today I get an email that BBB letter to Minnesota Exteriors was never answered. Again, no response! I would not recomend them to anyone for any type of work just because they don't care after the sale is over.

BARB THE PROJECT MANAGER IS A POOR COMMUNICATOR. My wife had to leave her several voicemails until…read morewe got ahold of our sales guy or contractor, who had to contact the office. She then proceeds to tell us that we haven't reached out any. What?!

Our custom built windows are fantastic! One glitch, a do hickey that keeps a window open broke, I…read morecalled for repair since we have lifetime warranty-lifetime warranty is only PARTS. No the labor to fix this issue. They gave us a one time fix as we were at a year of purchase. But advised next time there will be a labor charge. Be cautious of 'lifetime' warranties. Pricing was super reasonable for our Bow window, bay window & 2 basement windows. Also the pull the permits but expect the customer to handle the close out final inspection of the permit-which is kinda not cool.

We looked to The Window Store and crew to replace 5 old windows in our home. None of the windows…read morewere fancy or complicated, pretty basic size and layout on a three story house. We were able to lock in a great price (we compared other companies before we made our final decision so we knew we were getting a good deal), a great window, and overall we had a good experience working with the staff. Sales was sales but not pushy or rude, our guy listened to what we wanted and made it work out. I was bit nervous with the whole scheduling out the windows process since it seemed a bit relaxed compared to working with other contractors in the past but we had no issues when it came time for day of install. The installers were very friendly and made sure to get the project done right the first time around, taking extra time and care to make sure it was to our satisfaction before they left for the day. We love our new windows and it is nice to be able to finally fully open them again and let in the cool summer breezes we have been missing because of our old, defunct windows.

From the sales people to the installers every detail was great. Kelly, Travis, and Nick all did…read moregreat work and the proof is in four crystal clear windows that keep the freeway sounds from entering the house. I couldn't recommend this company enough. Thank you!

Great job with my window replacement project. 19 double hung windows in Highland Park replaced with…read morewood interior Anderson windows. Custom stained and a perfect match with my trim. Thanks everyone for your help!

Jason's team fixed my 1924 craftsman's windows. Needed sash cords replaced and also installed…read moresprung metal weather stripping. All done very neatly, efficiently, and respectfully.

Jason was a pleasure to work with. Quick to respond and clear communication through out the…read moreprocess. Had him custom make two beautiful wood storm windows for our 100 year old saint paul home. Highly recommend.

Doesn't seem to be a real company. Not listed in the Better Business Bureau. Not listed as a MN…read morecontractor. When I called their number it was not answered by Armatage Windows but by Handyman Services. Checked on Nextdoor to see if anyone had heard of them. No one has.

From the owner: Established in 2008, Armatage Windows has grown from a modest family operation into Minneapolis's…read morepremier window installation and replacement specialist. Through unwavering commitment to quality craftsmanship and customer satisfaction, we've transformed over 15,000 homes across the Twin Cities metropolitan area. Our comprehensive service portfolio includes energy-efficient window installations, custom designs, emergency repairs, and seasonal maintenance programs. "Our success stems from treating every home as if it were our own," says Mary Thompson, CEO of Armatage Windows. "We're not just installing windows; we're enhancing homes, improving energy efficiency, and creating lasting relationships with our customers." This philosophy has earned Armatage Windows numerous industry accolades, including the prestigious Minnesota Contractor Excellence Award for three consecutive years. Looking ahead, Armatage Windows is expanding its eco-friendly product line and introducing innovative smart window technology. Our investment in advanced installation techniques and sustainable materials reflects our dedication to environmental responsibility and customer value. With a growing team of certified professionals and a state-of-the-art showroom opening in 2024, we're positioned to remain at the forefront of residential window solutions in the Upper Midwest.

I feel lucky we wound up with NJR. Noe was very responsive and explained the whole process from…read moreclaims to insurance negotiation to roofing. The insurance company was being recalcitrant about the damage and expected payment. Noe handled the negotiation process with the insurance company's inspector and claims adjuster from start to finish and kept the whole job at the quoted price with no surprises. Crew was very fast and respectful of property. Noe stuck with us afterwards to deal with the post install inspection and depreciation adjustment. Great experience, highly recommended.

Noah was dogged in working with our insurance company to get us the best claim possible. He took…read morecare of everything. The crew worked hard and diligently for 12 hours and clean up was immaculate. We have a couple of big projects on the horizon and we will definitely work with NJR again.

No complaints at all with the recent service we had replacing two cracked windows. They were easy…read moreto schedule with, the rep arrived on time and was professional with getting us a quote - one that came in at nearly half the price of a different company we'd had called. Once the replacement panes were made they came back out finished the work, and you'd not be able to tell the windows had been replaced. Pretty much as good as it gets.

The Glass Guru was recommended to me by a neighbor and I can see why. I had an odd shaped window…read morethat spontaneous broke on its own. I called them up and in a matter of a couple of days, Jonathan came out to take a look, take measurements and give me an estimate. He said it would be about 2-3 weeks for the window to be installed which was perfectly fine with me. In about 2 weeks, Leo came out to do the installation. Everything was smooth, time efficient and professionally done. Both Jonathan and Leo were so friendly, personable and helpful. Customer service means a lot to me because honestly, who wouldn't want to work with people who are kind and friendly? I cannot recommend The Glass Guru enough. It was a smooth, easy process and the prices were reasonable as well. You won't regret working with them.