On 7/23/2024 I signed a contract with BlackHawk Garage Door and paid a 50% deposit for the purchase…read moreand installation of a new C.H.I. Planks Cedar garage door. The salesperson, David Schaffran, informed me the lead time would be 6-8 weeks. On 9/23/24 a two-person crew from BlackHawk Garage Door came to my house and installed the new garage door, tracks, spring, and opener. The installation crew realized there was one damaged section as well as two other sections of the garage door that didn't have the correct color trim. At no point during the two-month wait did BlackHawk Garage Door notify me of any issues with the garage door, nor did the technicians notify me of the obvious problems until after installation was complete. They had already removed my existing garage door, tracks, spring, and opener, so I had no option but to wait for them to fix these issues with the new garage door sections. After the installation crew left, I called David Schaffran to inquire about these issues. David said he would get back to me later on 9/23/24, but never did. I emailed BlackHawk Garage Door's management the following day to get their resolution plans. The purchasing manager, Brandon Myers, responded claiming this was a warranty issue with the supplier, C.H.I. Garage Door. Brandon told me we were fortunate to be getting all four sections of the garage door replaced through warranty. This is not a warranty issue. This door was not to the specs I ordered per our contract. BlackHawk Garage Door knowingly installed a wrong and partially damaged door. Brandon has repeatedly assigned the blame on the supplier and insisted that BlackHawk Garage Door has done the best they could, glossing over the fact that BlackHawk clearly failed to properly inspect the door. I have had to inquire several times to get a clear answer as to when I would have the correct garage door installed at my home. The most information he provided was 4-5 weeks lead time for the replacement garage sections, and that the installation would be prioritized. After more than five weeks of waiting with no updates, I followed up again through email on 10/30/24. Brandon Myers responded claiming the replacement sections were backordered not once but twice, first on 10/11/24 and again on 10/24/24. I was never informed by BlackHawk Garage Door when these events took place. The revised ETA is now allegedly the second week of November, 2024. BlackHawk Gargage Door has been disrespectful to my time and property and has not performed on our contract. They have never taken responsibility, and their communication reflects a smug arrogance that they're doing me a favor even when it's their wrongdoing.

Quick fix to broken spring. I called at 7:15, Brian had me…read morescheduled the same day for between 9 - 11. Tanner showed up at 8:45, found the problem and a half hour later all was fixed. This is the third time I've called Black Hawk AAA and they have always been fast and fair. What more do you want?

I've used James of Garage Door Service and Repair for years to service my old very heavy garage…read moredoor. Finally this spring I decided it was time for a new one. I didn't look any further since James was always so great. I now have a new garage door with windows and I absolutely love it. What a difference it makes inside and out. Thank you James and crew for taking care of me. You guys are the best.

The twenty year old garage door opener wouldn't function while cold. I consulted with Garage Door…read moreService & Repair and agreed to have the opener replaced. We agreed to a schedule and the tech arrived when on time. He completed the task quickly and efficiently even though it was one of the coldest days of the year. There were no hidden fees and he cleaned up the garage well. The garage door works flawlessly and I'm very pleased with my choice. I highly recommended Garage Door Service & Repair.

Kevin is both so good at what he does and so generous in helping, always reachable and can't thank…read morehim enough for fixing everything from big problems to little things. The best!

Our garage door spring broke around 8:30 pm one evening. I called Kevin a little after 9 pm to…read moreleave a message but was surprised (and pleased!) when he picked up. He was able to fit me into his schedule the next day. During the day, he kept me up to date with timing and arrived ahead of schedule. He got the spring replaced quickly and gave the entire door a tune-up. Overall, the quality was great, the price was reasonable, and I loved the great communication. Highly recommend Kevin!

Called on Thursday to ask about a new garage door opener and they came out and had it installed in…read moreno time at all!!! Very pleased with the whole experience!! Highly recommended!!!

Fixed our broken garage door spring. Very friendly, great communication, timely and high quality…read morework. I would definitely hire again. I strongly recommend this company!

Jason is a great guy! He came and replaced my springs on my double door. He answered all my…read morequestions and didn't upsell rollers or anything. He was excellent. Couldn't have asked for a better experience. 10/10 service. I recommend having his contact saved in your phone.

Jason installed a new garage door. He did an awesome job. The price for a new door and to install…read morewas very reasonable. Tammy

Several things on my garage door broke and I couldn't get my car out of the garage. Chris came to…read morethe rescue. He explained everything he was going to do to fix my problems and had it done in 30 minutes. He even took time to show me a few maintenance tricks to extend the life of my door. I will definitely be calling Champion again for any garage door needs!

Our ancient garage door died on us. It was fall, and both cars were outside. A person came out…read morethe same day I called to give us three separate options, one of which was a repair which he told us was unlikely to hold long. Because we had our cars outside the garage, we were fine with having the door replaced early the next week. The guy who came had to in and out of the house as he removed the garage door. He was very polite and just worked without stop. After only about 4 hours, we had a replaced door with all parts from the other garage door removed. The door looks really nice -- really nice. It is also very quiet. Total cost was $1,095, including tax. It has been in operation now about a month, and we have had no problems.

We had a great experience with JLR Garage Door. Andy and Brad we're great to work with. The…read morequality of the doors and installation was excellent! Joe (Excelsior, MN)

The visit by the experts fixed the problem quickly , then…read moreserviced the mechanical system of our garage door! Price , very reasonable! Tom Burns

I am so glad I found Pronto. Needed a quick fix for my garage door. Eli was so personable and…read moreknowledgeable, he was able to diagnose the problem over the phone after I sent a few photos of what was going on. A technician was able to come over the same day and get it taken care of. Ali (Ally)...not sure how to spell the name, but she was amazing. So nice, so professional, and was able to help me figure out a larger problem with the door. Honest, reasonably priced, and all around great service. Highly recommend Pronto and will have them come out to help me take care of getting a new door in the near future!

Very courteous and professional. Service to be performed and estimated cost was explained before…read morethe work was started and was correct. I would easily recommend Pronto Garage to friends and family. Quality company.