I was in need of an emergency haircut. My friend was able to procure one with Shelby right away. I…read morewalked into this beautiful spa and was created like a long lost family member. I was a bit intimidated at first. No need. Wonderful experience! I made 3 new friends and my hair looked awesome Thank you for a much needed reprieve from a very stressful week.

Wonderful place for all your spa services. Personnel are always welcoming. Always feel special…read moreafter a visit. Hair by Deidra is the best.

First time coming here. AND honestly BEST EXPERIENCE EVER!!!…read more ASK FOR TOREY to do your hair and u might snag a Free Haircut with Any Color during her Special!! Also ask for Jessica for a supreme Highlight. TOREY was amazing, made me feel right at home and comfortable even though my Hair was a HOT MESS for her to fix! It had been over a year since I've seen anyone, and I had a bad stylist before mess it up. So I was a bit scared. So Happy I came to this place!! HIGHLY RECOMMEND!!

Wow!!! Had a very wonderful experience at Gia's Salon today! First of all, the salon is super cute…read more(and plays great music!). It's a very relaxing and friendly environment. As for my stylist, Karmen, I told her what I wanted with my color and my cut, and she delivered beautifully! I couldn't have asked for a better experience today! Thank you, Karmen!!!

Abby cut and colored my hair. She did such a great job! I noticed that when she cut the back of my…read morehair she sat down at eye level. She didn't have her phone going, and she wasn't chatting with people. She gave me 100% of her attention. I felt so great when I walked out. The salon is busy. There's a lot going on but if the stylists all have that same laser focus on their customers this is an excellent quality.

I tried to call and get information on a Formaldyhyde free Brazilian blowout the girl on the phone…read moretold me they don't do it but when I went to their website, it says they do offer it so I texted Back and she said she would check and get back to me but never did so I called the next day only to be told They needed to book a consult before they could book an appointment not a problem, but I said so that I don't have to take off two days of work and two separate days could you book the consult and the appointment right after they refused. I've had this procedure many times before ..I know it can be done on my hair and it takes 2 1/2 to 3 hours. Evidently they don't need the business that badly very poor customer service.

I've been coming to Minerva's for years and have never been disappointed. The salon is consistently…read moreprofessional, welcoming, and top-notch in every way. Emily does my hair, and she is truly exceptional -- well-trained, attentive, a great communicator, and incredibly skilled. I always leave feeling confident and taken care of. I can't recommend Minerva's highly enough and am so grateful I found this gem!

So, my boyfriends little sister went here for a hair cut, TAMARA cut her hair. her hair was maybe…read more2-3 inches longer than shoulder length before hand, but she wanted her hair at her shoulders and this is what she got... I am absolutely amazed they let her walk out like this! Tamara cut her hair! I would NOT recommend!

Nicole did a fantastic job on my haircut. She has cutting techniques I had never seen before to…read morekeep the fullness but get rid of the weight of my thick hair. The salon is nice and so is all of the staff. Nicole is very pleasant and easy to talk to, and prices were reasonable. I found parking right across the street, which was great. All in all a very positive experience which I plan to continue.

I think I hit the jackpot with Liz M. I moved to this area not knowing of where I could go to find…read morea stylist, and found this Salon. Liz is probably the best hair dresser I've had in a long time.

Hello It's been a…read morewhile since I've been there. Had a lot of company this week my husband was there with me. The ladies were also. Would go back there anytime Had a great it time. They kept me notified to let me know what was happening. It's a nice clean place.

Sent my cousin here so she could get hair done for her prom next week…read more Good side: Good vibe. Everyone was friendly. 2 stars were for these reasons. Now onto the bad side. 1. The stylist didn't discuss the price with my cousin prior to service. She only knew I would be charged with "this much" after everything was done. Overall, very bad communication for the business. I couldn't blame this only on the stylist because my cousin didn't question, either. However, I felt it'd be more appreciate if my cousin was acknowledged with the cost for her hair. And if you are curious to know, yes, they overchaged for it. 2. She wanted an ombre dye (I think it was called balayage - forgive me for my hair knowleged, lol). Even showed the stylist an inspo pic for the style she desired. The work was awful, and I believed the stylist already knew it was in the process of completing the work, yet had the courage to let my cousin know "her hair was a mess". Her hair didn't show the ombre style, more like the stylist dumping a whole bucket of blonde hair color on her. My cousin went back to me crying because that wasn't what she wanted but it was too late to have it fixed, as she had somewhere to go after. The stylist could've done a better job, but unfortunately they already lost their potential customers.

Genessa is the best of the best! So sweet & kind & really listens to what you want. She did my…read moremakeup for a styled photoshoot & my makeup turned out amazing! I recommend her to everyone!

Awesome experience! I came in for a haircut and to dye my hair a whole lot blonder but still try to…read morekeep my natural brown hair as lowlights - I got just that! Genessa was fun as can be and very thorough. She made sure every little detail was taken care of. I first came upon her when I was on Groupon searching for some potential hair color groupons near me. She had a great deal $80 for $160 service of color, highlight, blow dry! She works out of a cute boutique salon called Ava Shay. The decor was so cute, dainty, and welcoming. I definitely recommend her and will be going back.

It doesn't matter what service you have done they are amazing. I always get my hair colored and…read morehighlighted, but I've had pedicures and facials. They are fantastic salon.

This place is wonderful! Everyone is very friendly. The stylist are talented. Someone for everyone…read more I highly recommend this location or the Novi. The owner is very nice and appreciative of the your business.

If I could give a negative rating I would have. Waited over two hours. I came in with my kids and…read moreclearly none of the staff wanted to cut their hair. All three boys were excited. It would have been the easiest $100. Absolutely horrible customer service, stylists played on their phones, took private people in with no appointments. Zero sense of urgency. Purposely delayed to not have to cut their hair. I suggest no one ever going here unless you have a predetermined appointment. Zero care for providing any kind of customer service to wait. We watched others sit around and wait and they were ignored as well. Zero human decency existed. I heard one of the stylists tell another one not to call about the appointment which was running late because she told her dad to come in and she'd cut his hair.

Literally worst customer service ever. Waited a hour and just walked out. Guys just walked in and…read moregot taken right away. No acknowledgment towards someone waiting. I'll never go here or recommend it.