Rose and Ron and the rest of the team are fantastic!!! I've been renting there for quite sometime and they're always great! -Malibu read more

The owner and/or manager is a hothead and extremely unethical! I've rented A fair share of equipment from this place over the last two years and everything has gone very smoothly until I had a problem with one of their trailers. Part of the trailer broke that seem to be repaired previously which I didn't believe was any fault of mine (they thought differently). When I returned the trailer he told me it was $100 to fix the part. I told him that I didn't feel that I should be responsible for it as there is nothing that I did to cause that part break and I also wasn't able to use the trailer for my entire rental time. before I could even finish my sentence the manager started getting very aggressive towards me and cutting me off. He then called me a liar and told me too never come back in his store again. And then asked him to calm down and stop speaking to me so aggressively as I've been a good repeat customer and I plan on doing more business in the future with him. This made him even more mad and told me to get out and never come back again. I've never seen someone handle a simple situation so unprofessionally. I've spent thousands of dollars there renting tools over the last two years and this is how I was treated over a $100 repair. It's not about the money it's about common decency and professionalism. read more

Awesome customer service and lowest prices I've seen for rentals! Would reccomend!

Excellent, personal service from a great local business. I rented scaffolding for a painting job - they were really easy to work with, friendly and the owner even came and picked-up the scaffolding when I was done with it. They have a great selection of other tools as well including Bobcats. read more

I contacted this business several times over the course of a month regarding renting chairs for a wedding. The owner was incredibly rude and ended up not renting us the chairs for the price originally (verbally) quoted. I am scrambling to find someone else. It is obvious they are not wanting to do this kind of business (event / equipment rentals.) Maybe they are okay for renting tools. The owner seemed like a grumpy old man who did not care about keeping promises or satisfying customers. They did not reply to any emails during the process. The woman who answered the phone at times was very nice, just watch out for the grumpy old man. read more

I cannot believe the customer service of this company & it's not good. I rented a piece of equipment & my workers were unable to complete the job that it was needed for. They do not answer their phone after hours & no emergency contact # so we had no way to get in touch with them. Had to pay over $200 and did not even get to use it for the job needed. My workers state it did not work the way we confirmed with mint hill tool that it would before renting it. After explaining to mint hill tool everything they did not care & refused to even partially refund me. Now I wasted over $200 and had to go elsewhere to rent another machine that will actually get the job done. Very disappointed in their customer service. Wish we would have read Google reviews before to see that we are not the first to have a problem. They are not friendly at all. If you are looking for a rental, I encourage you to check out sunbelt. Their customer service is a 100 times better & prices competitive. Mint hill tool will never get my business again! read more