Asked to have a mower desk installed & they quoted me 400-500 if all the parts are there & correct,…read moretractor was there a month not 1 call, I called every week for a update, was told it needed a install kit @ a cost of $1000 , plus extra time to install the kit, so probably about $2,000 with the kit, ok so I go in to pay the bill but they didn't need the kit after all but the bill was still $2300 ? They put on new blades & 2 filters & removed the $1000 kit & added $1000 for additional labor, $1,900 in labor ! Never again & suggest everyone stay away. By the way they didn't tell me that they didn't need ekit until after I paid the bill, then tried to tell me they had 60 hrs into installing a mower deck & then removing & installing again with the 2 correct brackets. I also said to please put my brackets that were wrong & put them in my bucket & surprise it was delivered with my parts ! Horrible customer service

It looks like these guys have seen some bad press here. Let me provide another perspective…read more My John Deere lawn tractor lost its steering. It's a known issue on this model. I've replaced it before by myself but opted to let someone else take a run at it. James River out of Fishersville came and picked it up. They had it in the shop longer than I would have liked...but it's Spring. We ALL want our equipment repaired. They brought it back with a very reasonable repair bill. The steering failed again before I finished my yard! Stay with me. It gets better. I texted the service department that Friday evening, had a response first thing Saturday. Being a holiday weekend, they came to get it the next business day. Bright and early the following day it was back in my driveway, completely repaired. Here's the thing. Communications? A+ Cost of service? A+ Will I use them again? Absolutely! Everybody's human. These guys work hard to earn and keep your business.

Very honest business. If anything, Brent & Jerry undercharge their customers. Competitive prices on…read morenew landscaping equipment & repair of old. They usually have a waiting list in Spring to call ahead of season to get your mower tuned. Off season, not as bad of wait. They service all kinds if mowers. They load & unload for you! They care about their customers & their equipment. They count on word of mouth & repeat customers!

Needed an engine replaced per the parts department it was easier to get them to replace the motor…read morethen to do it myself due to the paperwork required to replace the motor. I agreed and delivered the Zero turn mower to the dealer for engine replacement. After a few short days they called and they attempted to sell me all kinds of things then proceeded to tell me that my equipment was not worth fixing! Keep in mind I calculated this before taking it to them in the first place. Now that I declined the additional work they no longer want to replace the engine. The service department was rude and attempted to sell me a new Zero Turn. I declined as if I were to buy a new Zero turn I would not have sent it there for repair in the first place. They of course upset me due to insulting the very machine as to state it's not worth fixing. I disagree and did not ask them to evaluate nor appraise the thing. I just wanted to replace my engine. I am taking it somewhere else that provides customer service.

From the owner: We carry many lines, such as New Holland, Echo, Hustler Equipment, Land Pride, Kioti and Toro. Call…read moreour experienced sales staff and they can work with you and answer your questions to help find the best product to help fit your needs. We carry parts for all models of equipment that we sell, as well as having a top notch service department.

We had a terrible experience trying to purchase a zero turn from Lowe's. The turn around time for…read moredelivery was long, and they ended up delivering the wrong one. Very unhelpful customer service. After that frustrating experience, we contacted VA Tractor in Orange, VA, and Austin Gardner was so helpful! I was able to purchase a zero turn from them, and Austin delivered it to us that same day. He delivered it filled with gas, and gave me a tutorial about how to use the machine. It was a really personable experience and the exact opposite to our poor experience with Lowe's!

From the owner: Need equipment for your lawn, farm, estate, or commercial business? We can help! Virginia Maryland…read moreTractor is your local John Deere dealership, providing not just equipment, but also genuine John Deere parts and service! John Deere doesn't make the equipment you need? We can still help as we carry other brands that do from small engine power equipment, to push mowers, to bale wrappers, and much more!