Been coming here since High School.. Just the best Dr's and staff…read more Dr. Moyer and Kate are the best, so caring and easy to talk to. I still go back here even though I no longer live in Belmont. That good.

Doctors are good to excellent, but front desk experience pretty inconsistent. Bernadette…read moreespecially seems unwilling to help patients find solutions to their problems, adding to the stress of seeking medical help or referrals by being curt and short without offering support or additional information that may be helpful. Coming from East Boston Neighborhood Health Center, I am convinced that the quality of care is better in centers where it is not only the doctors caring for the patients, but every single person you encounter in the clinic. Time and again, I have had positive experiences there, getting courteous and efficient help for my needs, but at this local family practice in the rich town of Belmont, shockingly low level of care from the front staff. Doctors- help your staff understand that they are the FIRST interface with the public, and being kind actually counts for a lot.

Rude desk clerk requiring signature but refusing to show patient the document she is being asked to…read moresign. Says she does not have it. Big big HIPPA violation. Then clerk next to her tries to hand over laminated document to patient to read but first clerk prevents her. Beyond rude and an unacceptable violation of patient rights. Do not trust this practice.

This practice accepts Commonwealth Care. I was shocked when I arrived and was treated so well,…read moreafter years of having to get birth control from free clinic style medical offices. I arrived, was checked in, and did not have to wait two hours just to be seen! I felt like a child who had good health insurance again....anyway. The NP I saw was everything you would hope for in a clinician - gentle, efficient, competent, friendly, and easy to talk to. They filled my prescription right away, sent my test results quickly, and I'm waiting to see if they call back promptly. Will edit if not.

Best doctor ever. If I had not found you, I do not know what I would have done. You are ahead of…read moreyour peers and are well read. We need more doctors like you that are willing to stand out and take a risk to educate the public when others will not. I highly recommend this doctors she is amazing and should receive recognition for the wonderful work that she is doing. Excellent physician that cares about her patients and is very knowledgeable about her specialty. She is a leader in her field.

Although she does not take insurance, her rates are actually pretty reasonable compared to other…read moreLLMD's. If you have lyme or coinfections she is worth every penny.

This is the first time in my life (at 32) that I've had a PCP that I genuinely could have given 5…read morestars. I'm a fat, queer woman, and I was very nervous about finding a new doctor when I had to for insurance. I found Dr. Haft on a list of LGBT positive providers, and she has been my doctor now for a little over 2 years. Every experience with her and her office has been very good. The office gets back to me quickly when I need to schedule an appointment, the staff is all friendly and professional, general good vibes. A few specific call-outs for others considering the office: - As I mentioned, I am fat. This does not prevent me from getting good care here, and it honestly has at other practices in the past. My weight is clinically discussed when relevant, but I always feel like I'm being viewed as a whole person with many health attributes including my weight. - Preferred names and pronouns were discussed and are confirmed each visit. Language around personal relationships is also neutral and includes various relationship style options and pronouns. This is great. - I've typically had bad experiences with getting blood taken, and have pretty deep veins on my arms. They have been successful here every time, which is unusual for me. - Sometimes the schedule is running behind, but I genuinely don't care. I alot a little extra time for my appointment on my calendar, but what I appreciate is that even if the schedule is running behind, you get full attention and time when you are being seen.

This practice is the best. Rachel Haft has gotten me through numerous difficult times. She is…read morepatient, listens well, and I never feel rushed. The practice is just the right size-- big enough to have good coverage but small enough to feel like you know the staff and you're not on a conveyor belt.

I have been receiving care at Belmont Medical for over 10 years. Dr. Ghazarians is my PCP and she…read moreis amazing. At my most recent visit, I talked to her about a few problems I was experiencing. She really listened to me and worked out a plan with me during the visit. I really was concerned about my situation, and she put me at ease. She has it all - brilliance, kindness, and compassion. I highly recommend her. The staff was attentive and helped me navigate the visit. Carolyn drew my blood in an absolute painless and professional manner. Five stars!

My issue is not the physicians or even the front office (725 Concord Avenue). It is with the…read moreadministrator in charge of MyChart or now called epic? (BILH my chart formerly MAHmychart?) She has made it impossible to get access to our doctors directly and even determined who we should see in their place. (I had been seeing the physician's assistants for my PCP and she directed me to a nurse who had no understanding of my medical record or questions. I can cite many other situations where this administrator (Jackie) has made clinical decisions on behalf of my PCP and I have had to correct her. Proof is in my history on my chart. But rather than elaborate, I am contacting Mt. Auburn hospital to not use Belmont Associates and assign a more responsible and knowledgeable group of Associates to cover these medical personnel. Dr. S. Lorgonpai is my PCP and I trust him completely and do not want to give him up. But if I can only get him through Belmont Associates, I will be making a change this autumn. I realize that I am writing Belmont Associates and hope you will do something about this before you lose more patients because of your management team member. If this is a system problem, I hope you make changes. Either way, I will be looking for alternatives from your organization as I hope others who have submitted negative claims here. However, the front office staff at 725 Concord Ave. are very professional and helpful. The constraints you have put on them to get access to the medical team is definitely an administrative one in which they have tried to balance patient and staff at Mt. Auburn hospital.

Depends. One star…read morefor inpatient in the trauma unit. Absolutely horrible experience. A huge lack of experience and wisdom (and often compassion) among the staff. Very few staff here seem to be qualified to work with complex trauma survivors. I'd tell you to stay away from the very worst social worker/therapist I've ever met in decades of psych treatment (I hate to name names, but: Jessie), but if she's assigned to you, you're out of luck b/c there's no switching doctors or therapists. She didn't like me (admitted as much) and didn't wish me luck on the day I left. The doctors were OK although I had four in two weeks. It's known among patients (I later learned) to be the worst inpatient unit at Mclean. If the hospital cared to improve it, doing so would be easy. Better, more caring staff, basically. They were, on the whole, awful. One of them, probably 25 years old, told me she wasn't there to give me therapy the one time I cried during my stay, unfortunately in front of her. Some of them were really kind, but mostly not. We were treated like animals or freaks, seriously. I thought, This could be you someday. The rest of it -- terrible beds, terrible food, being trapped, hardly any outside or rec time -- are to be expected. The psycho-ed was good for passing the endless time in the prison and that's about it. But the Behavioral Health Program? Five stars. It was like a college course in how-to self-care. Masterful. Amazing. So helpful if you're ready to absorb what they're offering. Very skillful and well run. If you can avoid inpatient in the trauma unit, please do! I could not and it added to my trauma.

I am responding to a prompt to update my review of McLean hospital:…read moreMy brother was hospitalized for several weeks. McLean did more harm than good. My brother killed himself two years ago. I lose track of time but I think it was about 18 months after his discharge. I spent a week at a hotel nearby Mclean and visited him every day. It was so painful to see how much harm and how little help he received. His "care" team would not communicate with me. His discharge plan included referrals to doctors who were not able to see him. We had to find follow up providers ourselves. After his discharge, he was struggling than before. Two years ago he hung himself in a hotel room. The loss of a family member, the loss of a sibling, is always difficult. It is sometimes soul-crushing.

The best doctor I have ever had. Professional, knowledgeable, understanding and extremely thorough…read more I am 57 years old and have never found a Dufour with her expertise and kindness. I will never have another doctor. I highly recommend you use her services.

Everybody likes Dr. Uma because she is charming and articulate, but the fact is that by insisting…read morethat all patients come back for three month and six month visits, and charging for these, she is taking advantage of patients who don't know that other doctors won't insist on or charge for these extra visits. Other doctors certify patients for a full year at the time of the first visit, which is what the law allows. I saw Dr. Uma and she gave me a complete physical, which was fine, but I didn't need one. She talked to me all through it telling me all about how Medical Marijuana works (I already knew quite a bit of this.) What can I say, she was charming. Then she gave me my certification, ( not a hard one, my illness is right in the literature.) But then my certification cancelled after a few months. I went to the pharmacy and was told it was no longer any good. I am not sure what she has to check out after 3 and again after 6 months. The disease will remain and she can't even recommend particular strains, they're not allowed to. So, if the idea of medical Marijuana makes you squeamish, and you need someone classy to make it seem all right, and you can pay extra for this service...be my guest. Otherwise, check out less high overhead operations.

Lifesaving care. Medical issues related to work stress. Received help that I needed. Terrific…read morestaff, especially PA Burke.

I was seen here over a year ago and apparently had a balance that had to be paid. The only…read morecommunication I received from the office about this was a call about 2 weeks ago and when I called the office back the woman on the phone put me on hold and hung up on me. Instead of trying to contact me again they sent my bill to collections.

My home base for medical care. I now live on Cape Cod but come up 4-5 times a year as needed…read more Watertown is my hometown and I feel at home there. Great staff - labs on site feel caring

Your primary care team needs to do better. When promised a follow up call, no one will ever call…read more Prescriptions are never sent right the first time. Medical information on my chart has inaccurate info, which is the most concerning. I ask for it to be corrected every time and it never is. I leave every appointment frustrated and taken advantage of. You need to do better.