Dr. Spivey and the team at Asheville IM are among the best doctors I have ever dealt with.read more

Was a long time patients at the practice, but after the transfer to Caroline Internal Medicine. I…read morewill be looking for a new pratice.

I hate giving this place an honest review, because I don't want everyone finding out about this…read morehidden gem! I have had to take family members 3 times in the past year & they have been fantastic every single time. From the ease of checking in, to the care of taking my mom with dementia to the back & making her feel heard & seen, to then calming down a teen having a massive anxiety attack. There is literally nothing that could have gone any better. It is clean, quiet & well equipped. Short wait, if any. The receptionsits, med techs, CNAs, PAs and MDs have all been knowledgeable, polite, efficient, & above all, ACCURATE. As a professional patient advocate, if every medical facility was like this, I would be out of a job. I am so grateful to have them here around the corner from me & will continue to go back anytime we need medical attention.

The empathy of the employs for sure also charging me $75 for sending me away bc they do not do the…read moreprocedure I need , I told them that I was sent to get a swelling on my knee checked out they took my money and told me that they can't do a thing for me

I needed attention for a wound caused by a tick bite, and I'm a Medicare patient. I made an…read moreappointment for this CVS Minute Clinic for the first (and last!) time. A 20 minute visit and an unfilled prescription for an antibiotic was almost $500! After Medicare examined the billing, they refused to pay almost $150! Minute Clinic and CVS would not give me a copy of the bill - I asked three times, and three times I was sent the "statement" - NOT THE BILL. I got an abbreviated copy of the bill sent to Medicare, which showed items were billed that had NOTHING to do with my visit. It was just made up stuff designed to "pad" the bill. Not even a doctor, but a "Physicians Assistant"! CVS has refused to respond to my complaints. Even worse.

From the owner: MinuteClinic® in ASHEVILLE is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Bright, clean, almost hidden jewel of a pharmacy. Thoughtful staff. Love the ability to text with…read morethem and get a reply quickly. My own problem is that I take a lot of meds, so it was a bit harder and confusing getting me set up and on the right dispensing schedule. But that wasn't SONA's fault. I am enjoying their services. I also have the ability to deal with my husband's account, which I truly love and appreciate. Worth a try and great to get away from those corporate stores who don't care anything about you.

It took me less than 2 minutes to order a refill of my prescription. I was asked when do I want it…read moreand how would I like to receive it. Fantastic. I absolutely love doing business with Sona Pharmacy. Superior customer service. Period. (It took me longer to write this review than it did to order a refill!)

The staff and NP were courteous, kind, and put me at ease, right away. I was very likely…read moreoverreacting but, they never made me feel that way.

On 08/27/2025, I made an appointment to see the Primary Care side of FastMed, our families primary…read moredoctor left the practice and we needed a new primary. I really like the ease a making an appointment online with FastMed so I figured I give it a try, I did notice the extremely low 2.1 out of 5 patient review score, but thought I'd give it a try anyway. Wow, what a mistake that was, ironically when I got home and started to actually "read" some of the reviews and many read as if "I HAD" written the review based on my exact experience! It is impossible for me to accurately describe in words my experience, you really had to be there and witness the behavior to get the complete perspective. I'm 52-yrs old and have never in my life walked out of a business, especially a medical facility! Number one that's rude and childish and is somewhat embarrassing as well, but I was absolutely floored with the attitude of the white female receptionist, it was quite obvious she either didn't want me there or she didn't want to be there! The exchange went as quickly as written below; Receptionist: Can I help you? Me: I have a 4:30 PM appointment Receptionist: I need your ID Me: This was my first visit to this place; every doctor and dentist I've ever been to also requires your insurance card to scan as well. So, I already had my ID and insurance card out and handed both to her. Receptionist: I only asked for your ID while dumping the insurance card off the top on to her desk, I then had to reach over the top counter to retrieve my insurance card off of her desk. I was so taken back that my brain had to catch up with what had just occurred, I didn't say a word at this point, thinking just get past this part. Just to be clear, the receptionist didn't put the insurance card back on the upper counter, she DUMPED it on her desk while saying "I only asked for your ID" in turn making me reach over the top counter to retrieve it. It's even more profound now rehashing it to put in words, how does someone like that end up dealing with the public, I guess the quick answer is the 2.1 out of 5.0 Yelp review! Receptionist: She then said to me, your co-pay will be this much and I handed her my credit card and she said "uh, you pay over there and pointed to a machine. There are no words to properly describe the rude attitude. Rather than create a scene in a medical facility I just gathered my stuff and walked out, without paying the co-pay. With FastMed being "For Profit" we are whole heartedly expecting to receive a bill in the mail even though services no were not provided, I will update on this. At that point there was no way on god's green earth I was going to trust my health with anyone at FastMed. The tone was extremely rude, as if I was stupid for handing her my insurance card and then credit card. Through our family's experience, the professionalism at the front desk generally is an example of the how the entire business is run. I should have listened to the reviews; there is an OVERWHELMING amount of negative reviews stating the same issue I had; rude behavior. If it's an emergency I would never suggest where someone should seek treatment, by if you are seeking Primary Care services I would steer as far clear as you can from this place. The best Primary Care providers build relationships, get to know their patients and ailments. I personally wouldn't trust FastMed Asheville with any my family medical health information and I darn sure wouldn't want to subject my family to that rude individual every time we called or visited the office, I'm not going to subject my kids to that. We have health insurance, so FastMed was guaranteed payment. What really ticks me off is that my heart medication is running low and I needed this appointment, but the fact that I still walked should tell those reading this TO STAY AWAY, at least for Primary Care. Unfortunately, with these "For Profit" medical companies it's never about patient care, but it's ALWAYS about turning a profit, we read about that daily with our local hospital in Asheville. It should be noted that I called the FastMed office about 15-minutes after leaving to speak with an office manager and to explain that we will not be paying for the appointment. Low and behold the same white female that I had just dealt with answered the phone, I simply asked for an office manager and she said "none are available" and then I asked if she could tell me when would be a good time to call back to speak with one and she said "I don't know that information." So, here we continue, either she is lying and there isn't ANY SUPERVISION like she implied, therefore that would explain the rude attitude and deliberately dropping my insurance because she "only asked for my ID." Lying, no supervision, what is it??? What I find disturbing, dishonest and misleading, is if you go on the FastMed website they give themselves a 4.8 out of 5 customer rating with these glowing reviews for the

Waited almost two hours before I saw anyone. I needed stitches. No hurry to see me. I waited for a…read moreprocedure room to open up. Not sure if any other FastMed Urgent Care would have been better.

This is my second critical review (see mine January 30, 2025). This place is terribly run, the…read morereviews are bad, and the manager knows it. I spoke to her. I've been getting billed by them, which I ignored. I had to pay before I was even seen. I have Medicare, to which they should've submitted the bill. Instead, they sent it to collection! They didn't open the door until 8:10, the quality of care was substandard, and they completely screwed up the billing! buyer beware!!

I can not give enough praise to Dr Wilhelm and the staff at PrimeHealth. While I had some concerns…read moreabout the costs of a concierge practice, it's some of the best money I have spent. Dr Wilhelm is caring, knowledgable, and so committed to providing the best care. My son, who is also a patient of hers, had a very scary medical issue...thanks to Dr Wilhelm, her team, and the team of Dr's she put together, he is not only fine, but thriving. Honestly, I don't know what we would have done without her. Had we not been patients in this practice, and going through the "standard" medical process - well, I can't even imagine....and thank goodness I don't have to. Thank you!

Best Care I've Ever Had Dr. Gardner is a caring and highly…read moreexperienced doctor who takes the time to get to know his patients and understand their medical issues. He is literally available 24/7 and patients get as much time as they need for appointments. His staff is caring and helpful. In short, he's a rare find. He's a bit more expensive than the average doctor but, if you can afford him, he's worth every penny.

Watch out for several things: they are running under a new name: "Wild Health Asheville" and Dr…read more Vickery is no longer seeing patients publicly through insurance but rather under a privatized system which is why they changed their name. These new services are extremely expensive. Additionally although they "pride" themselves through their women's health and OBGYN practices, they are not prepared to provide women with pads or feminine products after these services. Staff turnover is extremely high as they go through a third party temp agency and fire well meaning employees for simple things like showing up to work and using the rest room as soon as they clock in. Remember, this is a doctor's office and the employees are punished for their bodily functions. Staff drama is extremely common. Steer clear.

I was with Vicery Family Medicine and felt well cared for and heard. Then Dr. Vicery changed…read moredirection and added more doctors who were aggressive with treatment and at one point would not renew my prescription for diabetes until I had some very expensive tests not covered by my insurance. I was in a dilema and they seemed to shrug their shoulders and had an attitude towards me that I was not cooperating. They held firm and I had to find another doctor who could help me. I could not take the additional medications prescribed to control my diabetes because they made me severely sick, digestively and I didn't trust the doctors there any longer. Then Dr. Vicery moved into another area of care that was not for the patients and clearly for making lots of money. Lousy move. do not go to this practice.