Good staff and the nurse even obliged with my request to test my wife's blood, I truly appreciate a…read moremedical professional who is not egotistical. Very pleasant, helpful and knowledgeable nurse. This will be our go to if we need future help. Also appreciated not having to deal with any racism at all. Truly refreshing. Nice mixed ethnic staff. Very easy to communicate with.

Actually came on the 4th of July. They were new and one of the few places open on the holiday to…read moreget my pinkeye diagnosed and treated. Got my prescription and was sent on my way. I was a little frustrated about some confusion with my insurance but once the receptionist got that figured out the rest of the experience was great. I didn't wait too long and felt comfortable and cared about while there. What reminded me of this place and how I should have done a review is that my boyfriend came here today (on a Sunday) for a foot laceration, and also had a good experience and was pleased with the care he received. If I ever need to see someone on a weekend or holiday again when my pcp is closed, I'd come here for sure!

This place works like a well oiled machine!! I am so impressed!! I went to my own GP who didn't…read moretake my health concern seriously. I was still having problems 2 weeks later & PUC, after examining me, sent me IMMEDIATELY for tests! You guys may have saved my life! I'll know when my results come back next week!! Thank you for listening to me. The office staff: The office staff like I said is so well oiled & know their stuff! They made my appointment for my ultrasound & did my bloodwork! I am so pleased I found them!

We have had good service when going to this urgebt care. My som had a fall on his bike a d they…read morewere great to him and had to do inner and external stitches. They staff was very good.

I had a very poor experience going to this urgent care. I'll save you the gory details but I had…read moreinjured my knee and had been in some very bad pain and decided to get checked out. The front desk staff was pleasant and I didn't have to wait long, probably the only positives of going here. I was taken back to a room and shortly after a female PA came in. She literally looked me in the face and said "I'm not sure what you came here expecting" as if I had hobbled into my dentists office and told them I'd hurt my knee. She didn't touch my knee once or do any sort of exam, just had one of the nurses take me for an x-ray (which showed nothing). Then when she returned with the results she said "you may have injured your meniscus." Again, this was done without doing any sort of exam whatsoever. She then told me she'd wrap it in an ace bandage and told me to try going to an orthopedist. The two minutes she took to wrap my knee was the extent of her coming within 5 feet of me! Wrapping my knee in an ace bandage was probably the worst thing for me because it only made the pain worse! I would have been better off taking my $75 co-pay and lighting it on fire instead of wasting my time here.

Clean interior, pleasant staff. I'm wavering between two and three stars but decided to err on the…read moreside of generosity & benefit of the doubt. I waited more than two hours to see a doctor even though there were only two people ahead of me. My appointment itself took about three minutes. I really only needed to get a bad cold/cough checked out to make sure it wasn't turning into bronchitis (it's not, luckily) so it felt silly to wait so long for such a comparably minor ailment. Otherwise, it's fine and takes my insurance. This is my second visit and the only one that had such a ridiculously long wait time. Just wish staff were more communicative about how long it takes to see a doctor.

Walked in and walked the hell out. Lady working the front desk is sicker than me and coughing like…read moreshe's dying!! WTF

I waited a day to get an appointment and now have been waiting mover an hour and a half!…read morewhat's up with tjat? how long would it be if I was a walk in??? not good service, never updated is with wait time or anything, just left us sitting around ...

My family has used this clinic a number of times for mild respiratory illnesses, since infections,…read moreetc. We always receive prompt, competent care. Take note of the hours as we just learned it is not open on weekends, a little strange for a walk in!

Not at all what I would expect from a CVS. I got a call from my sons school nurse saying that he…read morewas having trouble breathing and being from a very remote town I looked for a clinic that had the earliest opening for us to come in. In hindsight, there is a reason this clinic had so much availability. I went in with my 7 year old son who was admittedly in worse shape than he was when he was dropped off to school. The LPN looked at his pulse ox, his heart rate and took his temperature. He quickly called in the RN, Erika who immediately said she was going to call an ambulance. I burst into tears and while trying to process what I'm being told.. this NURSE is standing over me making judgmental and cold comments. Questioning why he was sent to school and saying he should not have been. Not once did she console me or him in any way. I felt so scared and alone and to top it off... judged and humiliated by her behavior. Fast forward two weeks and I receive a bill for $139 for absolutely no services administered. Thank god for the emt's, two very young very kind women, who administered treatment to my son and made us both feel relief. I will literally never go back to this clinic. I really thought CVS was better than this.

Let's face it: no one wants to go to a walk-in clinic, but what if you hurt your back moving…read morefurniture and need to see a professional? That was my dilemma, and my first instinct was to go to my old reliable clinic. But after waiting 10 minutes with no end in sight, I realized Premier was right down the street. Mind you, I hadn't been in the building since it was a Krispy Kreme. But I digress. So off I went, and the difference was night and day. Wide open waiting area with only one other patient. I filled out my paperwork and took a seat, and within minutes found myself in an exam room. Shortly thereafter I was off to the pharmacy to pick up some sweet sweet drugs. Bottom line: Premier will be my old reliable going forward. Top notch service and professionalism from every person I encountered. That's the way to do urgent care correctly!

Walked in. Clerk…read morereceived me nicely. Then, proceeded to cough to the point where It was like I was dying. Involuntarily. Front desk started socializing on irrelevant matters to some man who walked in. Laughing and joking about vacations. Unprofessional behavior. Still coughed like crazy. No sympathy. At least 15-20 minutes passed. Finally, got in the waiting room. Good check-up though, but later found out that there were about 2 other things I had on top of a fever. Paid out of pocket. Forgot my insurance card. Later came back a different day, brought my card back in, tried to get it----wasted several hours of precious time. Contacted my insurance and they had a 20 minute conversation with the people at the front desk. Still haven't gotten my reimbursement. They gave a relative of mine a VERY hard time as well, and he was helping out an elderly person. My aging relative had to go back and forth, repeatedly, just to accommodate a person that was sick. They need to step up their service standards. BIG TIME. Not fair. If sick people are coming to you, you got to do your very best to take care of them as best as possible and not look out for profits. Very simple. People are suffering right now in the economy. Is it really that hard simply to give a person a reimbursement after they got their insurance? Is it really necessary to gossip in the front desk when people in front of you are suffering?

UPDATE: I just received a check directly from Medicare since I was forced to pay MedCare Express…read more$95 for visit. At least Medicare is looking out for us and not paying the provider that is charging a fee that should not be charged to the customer. Shame on you MedCare Express. Also, Dr. Patel prescribed a cream to put on skin that said not to use on broken or damaged skin which is the reason I went in the first place!!!! WTH?

They have always done right by me. I've been going here for a decade, since before they moved to…read moretheir new office and only had good experiences.

I brought my son here. He had a very sore throat (for many days), fever, and some congestion. A…read morestrep test was done and he was found to be negative. There were a few interruptions during his visit where someone from the CVS pharmacy came to the door for something. I don't think the nurse should allow a patient's visit to be interrupted as it is a confidential visit. She did not apologize. The recommendations from the visit did nothing to reduce his symptoms and he was feeling much worse the next day. I ended up taking him to an urgent care. He had tonsillitis, which was not diagnosed by the nurse at the clinic.

Was a nightmare to get a billing error on their end cleared up…read more Back and forth between them and insurance.