I've been familiar with MinuteClinic for years since I used to work at CVS and have gone to then…read moreseveral times in the past. This review is for my visit yesterday on 2/5/17. I haven't been feeling well for a while and yesterday I hit a new low. I hadn't thought about going anywhere until I stopped by CVS to pickup some prescriptions. I noticed there was next to no wait at the MinuteClinic and decided to sign in. The sign in process was easy and it was great to see that you can now schedule your appointment and save your place in line without waiting. I was greeted by the nurse practitioner named Danielle. She listened to all of my concerns and was super friendly with a great bedside manner. Within about 10 minutes (would have been less if I wasn't so talkative) she figured out the problem and sent the prescription right away to the pharmacy onsite. It was an easy transaction and I am grateful for the convenience during a time where I truly felt terrible and would not have wanted to wait hours to be seen. I highly recommend it. If you're wondering how long the wait will be, check out their site and be sure to reserve your space in line!

From the owner: MinuteClinic® in North Smithfield is a healthcare clinic offering patient services 7-days a week…read more Our healthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I made a careless mistake and devastatingly cut my thumb. My dreams of becoming a hand model were…read morecut down, literally. As a man who avoids medical treatment and relies on brute masculinity to get by, the threshold for visiting an urgent care for a wound is high. After losing approximately 99% of my total blood capacity (give or take), it was determined that stitches were unavoidable. My wife wouldn't let me use the staple gun to perform the procedure myself, so off to urgent care we went. Upon arrival, I was immediately struck by how remarkably clean and modern the office looked. After just a couple of minutes for registration and another couple of minutes in the waiting room, I was called back by a very pleasant medical assistant - I believe her name was Nicole (I'm not 100% sure because I couldn't read her badge because I had something in my eyes, definitely not tears) who was patient and kind even though I wasn't quite myself that day and may have been a bit short with her, possibly due to the nearly complete loss of blood. She efficiently cleansed the wound and prepped everything for the PA, Rachel, who seemed equally pleasant. Rachel explained what her approach was going to be and assured me that this, in fact, a major major injury. Though I told her that the pain medication wasn't necessary, she numbed the thumb and put in 6 stitches. She then cleaned everything up and gave pretty clear instructions for the aftercare. I think that it is important to note that my wife complimented Rachel's suturing technique and thought she did a great job. My experience at the Milford Regional Urgent Care in Medway was surprisingly excellent from start to finish...even though I was only there for a total of 45 minutes. As a man who is slow to seek medical care, I would definitely recommend this urgent care, and Nicole and Rachel specifically, for your next major laceration repair.

They have amazing front desk and the waiting time was extremely quick. The staff is helpful and…read moreanswered all my questions, listened to my concerns and made me feel cared for. I love this place and definitely will be coming back!

No workers here to speak of. Grossly understaffed Long wait Will go to urgent care south…read moreBellingham like I usually do in future. I Never waited more than 10 minutes there to be seen. Should have known better after finding out this was part of Reliant. Just told by worker there is never more than one provider here on any day. Certainly just a crapshoot for level of service. Never again here.

They used to be good when they first started- I don't know what went wrong…read more The last time I was there (last October and I would not go back) it stated online that the wait time was 20 mins. It took us 10 mins to get there bc we were already in Milford, and I had to wait 2 hours. Thought I was at the ER for the moment with that wait time. 20 mins versus two hours is unacceptable. Additionally as another reviewer said you wait and pay your copay and you're telling them you have had sinus pain for 3 weeks and the PA says wait another week. Sure bc lets make this sinus infection worse. She told me to take Tylenol and over the counter Flonase even when I told her Sudafed and Advil weren't working. She told me that everyone that had come in that day had similar symptoms and it's a virus. Just guessed at it. Meanwhile I call my allergist he takes a ct scan of my sinuses as it had been a while and I indeed was showing a sinus infection - so he put me on augmentin. I saw this place on the 29th and he got me in on the 31st and said they got this all wrong. Just go to your real primary care physician or specialist as I did in this case. Yes it's easier to just walk in on a weekend when your doctors aren't in - but in the long run you'll be seeing your own dr after your visit here and you'll have paid two co pays at this point. Sad to see this place go downhill like that.

We are very grateful that this facility is close to us. We have always had timely, professional and…read morecaring service. The facility is clean and we would always prefer this facility when looking for urgent services without having to drive another half hour to the hospital for a very different experience. I have been attended to by PBR Bart Nelson on several occasions with excellent results. Can highly recommend this facility.

Dr. Dahl was very efficient and kind! I came in with an very sore throat and was treated quickly…read more By far the best doctor I have ever encountered at a urgent care!

Oh my God. Y'all need to promote Maria in the emergency room right now. She is amazing…read more I came in feeling super uncomfortable (TMI, but I was extremely constipated), and Maria immediately made me feel completely at ease. Not once did she make me feel embarrassed. Instead, she laughed and said, "Girl, it's okay, we all get backed up sometimes." That honestly made my whole day. Healthcare workers like her make such a difference. She treated me with kindness, humor, and genuine care when I was feeling pretty miserable. Give that woman an award! Seriously, Maria deserves recognition for the way she takes care of people. Thank you for making a not-so-fun ER visit way more comfortable than I ever expected.

The nurse and staff on fourth floor were great! Other than that, 5th floor amd ER are worst ever…read more My son was in a car accident. Broke 5 bones. 3 in one leg, two in another. ER Dr only x-rayed one leg. Even though I asked about the other, stated that was all they found. 2 days later (while in a make shift splint on the 4th floor) my son was still in alot of pain I asked the attending doctor to review the x-ray from when in ER. He flipped through his records and said " they didnt x-ray that leg!) My son was bruised from hip to toe, I showed the Dr and he ordered another x-ray. His femur and tibia were broken. He had gone 2 days without this being noticed due to the incompetence of the ER Dr. He was eventually transferred to MGH where he was properly casted and cared for. 2 weeks later my son was suffering from a blockage. Back to ER (unfortunately, needing ambulance transport due to bilateral casting and having to go by stretcher, Milford was only option.) He was admitted, he wasn't cleaned out properly and few days after discharge I was abled to arrange transportation to Newton Wellsley. He was taken care of there. Three months later, my son is suffering from acute insomnia. After working relentlessly with his psychiatrist with nothing working for him, on the 9th sleepless night, he became delusional, hearing voices, paranoid and seeing things that weren't there. ER did nothing. Had a behavioral clinician eval and sent him home. Unbelievable!

Sadly, this place is falling to the greedy hands of their money grabbing managment. It took a full…read morefour days to get a response to a simple prescription refill request--and after multiple follow-ups, the only reply was, "Please come in and visit with a care provider, then we can prescribe poison ivy itch creams." So essentially, they want $1,200 just to prescribe something that they know as well as I do would have been prescribed immediately if I had come in. By the time they finally responded, four more days had gone by and the issue had already run its course.

Great people. I gave it 4 stars because the people who answer the phone don't know the difference…read morebetween a wellness exam and a physical. I also noticed some of the people giving reviews are from California and other states. Why would they be going here? I've been going for years and never had a problem.

Top quality of care. The P.A.'s , nurses, and assistants are very knowledgeable…read more They are able to provide a wide range of outpatient care including x-rays and CT scans on site.

I went in today to be seen. My gum is infected from when I pulled a filling out (not intentional)…read moreI've been here in the past even this year at the end of January beginning of February somehow there's no record of it. My insurance paid out them. Today they said I can't be seen because I have RI state insurance and they don't except it which is funny because I also took my nephew here around the same time in January and they also took him and didn't charge us.

Walked in and there was no wait. The front desk saw the blood gushing out of my finger and checked…read morewith the provider who hesitantly said they'd look at it but probably unable to treat it. I said it's a minor cut that just won't stop bleeding. Then I mentioned I am on blood thinners and the provider turned me away. Said I should go to the ER. Lady in waiting room recommended a different urgent care. Went there and was in & out in 30 minutes. The 2nd urgent care mentioned that if we were too close to closing time and the provider didn't think they could stop the bleeding before it was time for them to go home, they'd refuse me. I don't know if that was the case here but it would make sense. We got there about an hour before closing. It is a very nice waiting room - clean and comfortable.

I'd suggest avoiding this place like the plague! We should have visited the CVS Minute Clinic, but…read morethis place is very close, and with a sinus infection brewing, we figured it would be a fast and easy fix. After waiting a significant amount of time, we were finally directed to a physician. The physician conducted a quick exam, during which we shared the symptoms. Upon completion he suggested Ibuprofen and some rest. We requested an antibiotic. My significant other explained that she gets an occasional sinus infection, and an antibiotic clears it up quickly. But he didn't want to prescribe an antibiotic, and said something to the effect that it gets reported to the state. (perhaps the physician is a closet Christian Scientist and believes in healing through prayer and spiritual understanding!). After a lengthy discussion, he finally acquiesced, and we left with a prescription. The front desk didn't ask for a copay, they seemed disorganized. Months after the visit, we started receiving random texts, asking us to pay $45. Were they spam, a phishing text? It was difficult to tell. We assumed a bill would be sent by email or snail mail if a balance was actually due. Numerous more months went by, and we received a collection letter from a collection company for $45. Okay then, I guess we did owe $45. So, we immediately paid that, but would have been happy to pay promptly and directly if we ever received a phone call, a snail mail bill, or an email with the bill. But that's crazy talk! Why would they do something crazy like sending an invoice, or touching base with a patient regarding a bill, or even to check on the results of the visit? Do yourself a favor, avoid "Inconvenient MD", and select a different provider.

I try not to visit here, but when I need to be here, I'm glad it's here…read more While my idiotic self is out there getting injured, the ReadyMed crew are here to handle the urgent care aspects of getting life back in order. The nurses, NPs, and PAs have been nothing less than fantastic. Wait time varies, of course, depending on the demand. It's a lot cheaper than going to the ER.

This review is specifically for my experience 4/17/26 with Dr. Hoang H Trinh. The nurse and doctor…read morewe saw were made for what they do. I rushed my precious 14 month old in due to high fever with fast breathing and we were cared for quickly from time of check-in. The nurse was so kind and diligent checking him. We then had a little wait until the doctor came in and my son was not having it and was crying loud enough to be heard the room over. I finally got him calmed, and when Dr. Trinh came in he approached tactfully as he knew he had just recovered from the big melt down. He was soo calm and gentle and was able to diagnose my son's pneumonia quickly. I wish every pediatric appointment would be this swift and accurate. I am so grateful for my son's care!

Incompetent. I went in with a high fever and flu-like symptoms. They tested me for EVERYTHING and…read moreeven ordered chest x-rays for pneumonia. I had no pneumonia symptoms. They racked up over $700 in bills for me and over $2600 in bills for my insurance. When I left, they had me thinking I had LYME DISEASE and even prescribed me strong antibiotics. The person on call told me he was "grasping at straws" as to what was wrong. The next day, I went to my primary care doctor, who diagnosed me with strep throat and told me to get rest and fluids. I will never go to this urgent care robber on the highway again. Also, they turned away a woman with a child when I got there. Incompetent and heartless, what a combination. Frankly, screw this place.

Great folks... really appreciated their help. They were polite, professional and efficient. Was…read morethere with my 4yo and he was a little scared about going to the doctors. They (everyone from reception to the doctor) went above and beyond to make him feel comfortable and safe and I can't thank them enough for that.