I had a emergency extraction done yesterday. There was im guessing some sort of lead nurse there…read more She was very ignorant, rude, arigant and what ever else i can come up with. I will never in my life go there nor will i ever recommend this dental office to anyone ever. Thundermist need to get rid of the lady. She has no manner or buisness careing for anyone.

moved to Rhode Island in October. Made an appointment in December. Called 6 places before i could…read moreget an appointment. Called Thundermist. They scheduled me for a PCP visit IN SEPTEMBER!!!! Thats 9 months!!! the week before my visit I get a call saying my Dr. left the practice and they have to reschedule me for FEBRUARY!!!! The lady on the phone had no sympathy, and was rude and I just wanted to cry on the phone. Why am I paying 2k a year for insurance when I cant even see a doctor and someone is going to be rude on the phone.

Top quality of care. The P.A.'s , nurses, and assistants are very knowledgeable…read more They are able to provide a wide range of outpatient care including x-rays and CT scans on site.

I went in today to be seen. My gum is infected from when I pulled a filling out (not intentional)…read moreI've been here in the past even this year at the end of January beginning of February somehow there's no record of it. My insurance paid out them. Today they said I can't be seen because I have RI state insurance and they don't except it which is funny because I also took my nephew here around the same time in January and they also took him and didn't charge us.

They have no sense of urgency. Secretary is nice but don't expect them to see you if you have a…read morepending balance. You will be seen by a nurse practitioner not a doctor and they can't do bloodwork on site. The medical assistant is very nice!

The wait was long... about 2 hours but it was late afternoon on a Friday, so I understand they were…read morevery busy. I agree with other reviewers that the wait time was rough, and it would be helpful to know the approximate wait time when checking in. Once we were called back, however, the care was very good. We were seen by a PA who was clear and confident in diagnosing my son's injury, which required stitches behind his ear. She mentioned that she hadn't eaten all day because she had been so busy, which really highlighted just how much demand they were dealing with. She did a great job with the stitches and took the time needed to make sure we fully understood the discharge instructions. I felt that the quality of care was very good, and ultimately, that's what matters most. I'm giving 4 stars because the care itself was excellent, but the facility clearly needs more physicians and staff to better meet the demand and reduce the lengthy wait times.

If I could give zero stars to MinuteClinic I would. I took my toddler to the MinuteClinic because…read morehe had recent onset flu-like symptoms and I didn't want to wait at a real urgent care or ED. The NP at the MinuteClinic told me my kid didn't need a flu test, but after my insistence (I am a physician myself and was sure he had the flu), the NP finally gave in. The flu test was indeed positive for the influenza B strain and it was early enough in my son's course for him to benefit from Tamiflu. They took my insurance and had me pay my copay. Everything seemed okay, right? 3 weeks later I get a bill of $170 despite my insurance, including an incorrect double charge for the rapid flu test. I figure, not a problem, I will call billing and get this straightened out. Here is where MinuteClinic needs to be investigated by the media and legislators, because it is impossible to reach a human being on their only customer service line at 1-866-389-2727. I waited 2 hours, only to be hung up. The next day, I call again, and immediately the transfer to billing goes straight to voicemail (!). I leave a message and was never called back. I try again the next week and the same thing happens. I can't for the life of me reach a human being despite asking for billing, customer service, supervisor, etc etc. Worst still is two months later, I get a third-party collections notice for this bill. It too has the same number for me to call to resolve the bill 1-866-389-2727. I still can't reach a human being to this day. I can only gather that this is done intentionally so that when patients receive a collections bill and cannot reach any human to resolve legitimate issues with the bill, we then are forced to pay the bill in full so as not to hurt our credit scores. Even trying to pay the bill took 1 hour of waiting on the phone. This is a disgrace and should be illegal. Never again will I go to or recommend any of my patients to go to MinuteClinic for the convenience. You will pay for it later in the sheer frustration of being unable to resolve a legitimate billing issue with a real human being and taken to collections anyway.

From the owner: MinuteClinic® in WOONSOCKET is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

WOW! What a nice experience. I just moved from Fl and had the same Doctor for 18 years. I walked in…read moreto the office and the front desk was incredibly helpful and professional. since I was a walk in, i told them I needed a new primary Doc and they said If I didn't mind waiting, they would get me in. (A whopping 12 min...lol... I used to wait 35 to 45 with an appointment with my doc in fl) When I got in to see Dr. Martin, he was very professional. I had scripts that my Dr. in Fl couldn't fill due to state requirements (do the math on that one) and I was made to feel very easy. I am beyond impressed with Dr. Martin and the entire office. I would highly recommend this office to anyone especially those looking for a family doctor. Very Clean, professional and just a good overall experience.

Not that having to visit an urgent care is a pleasurable experience, but coming here was worth 5…read morestars. The front desk staff was very helpful and empathetic to my pain. The medical staff was cheerful, caring and thorough...all of which had me on my way quickly, with meds sent to my pharmacy and follow-up instructions.

This location did not honor the hours of operation posted earlier today. Don't expect anyone to…read moreanswer the phone when you call to check hours before you make the drive. Instead, you get a voice recording saying wait times are longer than expected due to staffing issues. My elderly parents went in today during operating hours and the door was locked. The admin inside would not open the door to explain they were closing early or check to make sure they weren't having a medical emergency. If my parents knew the office closed well before the posted hours, they would have arrived earlier or chosen another location. Hard pass. If you close early, you need to make this clear on your website, on your answering service and on your signage. Don't make sick people drive home without treatment during your hours of operation.

I will not be going back to this urgent care. The Dr. that day was Dr. K. He has terrible people…read moreskills and did not listen to anything I had to say. I went in with GI issues and he was trying to convince me I had a uti or basic indigestion, when I knew it was something more serious. Nothing I described sounded anything like a uti. It really made me appreciate how good my own doctor is because this guy is terrible. They hardly do any real testing there also. This visit was a total waste of time and cost me over $100

I have never been a fan of the corporate "Concentra care" but having frequented this location since…read moreI was a little kid, old habits tend to die hard. Over the years, this urgent care location has fallen under various owners and is currently owned by Concentra. The building itself is nice and located right off of the main road (and alongside Rite Aid pharmacy). As for the inside, it is pretty bare bones, all the signs have been changed to the Concentra blue and orange colors but everything else has remained the same. This location is not the best to visit if you need to see a doctor or nurse in a timely fashion, as each time I have visited the wait for anything other than blood work has been at least an hour. There is usually only one medical assistant on duty at the front desk and I'm sure this attributes to the wait time. As far as Urgent Cares go, I'd say this location is pretty standard. The doctors are knowledgeable and as helpful as they can be, but they do seem a bit overworked and understaffed. The shining lights of this Concentra are the Primary care doctor, Diane Dubois-Hall and her medical assistant Ann. I feel truly blessed to have met Dr. Hall as she is a rare gem. I love her down to earth approach to things and she never makes you feel bad about anything, if there is a problem she is ready with different ways to handle the situation. She will always give her honest opinion and genuinely cares about her patients, this is not just a job to her but clearly something she was born to do. The medical assistant Ann manages things at the front desk like a pro and if I call for anything she always goes above and beyond to help. I visit once a month on my lunch break to get a B-12 shot; she opens the office during lunch hours for me when she notices my car pull into the parking lot! I see this personalized care as going above and beyond, a true rarity with medical offices these days. Dr. Hall and Ann will be leaving for their own practice independent of Concentra in about two months. I certainly cannot blame them for wanting to leave the corporate medicine bubble, and fully intend on following them to their new practice. Concentra itself gets two stars; but Dr. Hall and her new practice will certainly be receiving 5 stars from me, upon it's opening.

Cannot even get through to them by phone worst practice ever!!!!!! Doctor changes every year not…read moreeven sure who my doctor even is they know nothing about me!

WORST CUSTOMER SERVICE AWARD GOES TO PARK SQUARE URGENT CARE! If you want to be LAUGHED AT behind…read moreclosed glass, TALKED NEGATIVELY ABOUT because you are requesting to be seen again by different employees due to the slack of the other employees who previously treated you a few days ago, and given treatment with ATTITUDE/SNOTTY REMARKS from different employees because they magically feel entitled to talk down to you for coming in for a second look... THIS IS THE PLACE TO GO!! Such a shame that they treat their patients with lack of respect. If you would have done your job the right way the first time, I WOULDN'T FEEL LIKE I NEED TO COME BACK FOR A CHECK UP FROM DIFFERENT EMPLOYEES! And not for nothing, but REGARDLESS of whether the result was the SAME or different, I STILL should've been treated with respect as if it was my first time going in there. Your customers should be your NUMBER ONE priority.