I tried going here for treatment of a minor scalp laceration, as I don't like to use precious ER…read moretime and resources that can be devoted to more serious medical issues. Double checked the website before heading here to confirm that they do treat lacerations, and as I'm checking in, I was informed that the practice does not do any stitches on the head or face. I wasn't even completely sure if I needed stitches, but I wasn't even given an option to have a doctor take a look at my injury. Just surprising to me, as I was under the impression urgent care facilities are equipped to take care of superficial wounds.

I went to this location for X-Rays on Thursday, July 18, 2024 and was completely satisfied with the…read morecare and attention I received. From the moment I entered until the time I left, my experience could not have been better. The entire staff was so kind, considerate, courteous and efficient. The resident Doctor was excellent and Isabelle, who did my X-Rays, was the best. I highly recommend this facility. Thank you so much for taking care of me. Janice G.

I was shocked by the lack of urgency I witnessed here while taking my son to see a doctor there. As…read morea customer I felt the lack of care of patients urgent care. A patient arrived after he was complaining of chest pain and difficulty breathing. He was asked to complete paperwork and wait, and ultimately called 911 from the waiting room. Only after that did staff take him back. I was later told he was having a heart attack and was taken by ambulance.I will not return.

Do NOT go in if you expect a doctor. I paid my copay for a doctor and got an assistant. The worst…read moreexamine I ever witnessed. Checked my kids ears and said ear infection. That's the exact response you always get from an urgent care when they don't know. They didn't even bother to listen with a stethoscope, or check anything else. Unless you already know what's wrong and you just want a rapid swab don't bother going in. They can't examine or diagnosis.

The doctors and physicians are great, they helped me with what I needed and were very friendly and…read morecharming. But the phones customer service line is pretty mediocre. I called for test results that were promised by email three days prior but I never received. Spent 45 minutes on the phone and had to stop the call so I can get started at work. Was sent straight to voicemail, then after all of that, trying to give them the benefit of the doubt, I get a person with accusatory tones and "matter of fact" way of speaking. I get it. You had a bad day. Please don't take it out on a guy who just wants to know the results of a singular test. Working customer service myself I understand the hardships that come with the job. I also know when someones having a terrible day and starts a power play with a customer. Technical mistakes happen. We're only human. Sometimes it's no ones fault. So stop treating customers like its theirs. Please and thank you.

Visited to get checked out for a cold. Facility is new, clean, well maintained and just generally…read morenice. Check in at the front desk was friendly and efficient. Even though I visited around noon, was seen within 10 minutes after checking in. Nurses and doctors were friendly, thorough, and had great recommendations. Efficiently called my needed prescriptions into my local drug store. Great office with X-rays (if needed).

Waiting time is more then 2 hours staff friendly but only 1 doc taking patients for very sick…read moreperson is impossible to wait haf day basically.

From the owner: At our medical facility, we provide a comprehensive range of services to meet your healthcare…read moreneeds. From Occupational Health and Workers Comp evaluations to DOT Physicals and Walk-in Clinic services, we offer quality care when you need it most. Our team handles Minor Injuries, Acute Illnesses, and Sports Injuries, along with on-site X-rays, Lab Tests, and Vaccinations for convenience. We treat Sprains and Strains, Cuts and Lacerations, and manage conditions like Asthma and Allergies. Our services extend to Pediatrics, STD Testing, and Telemedicine for remote consultations. We offer Camp, School, and Sport Physicals, along with Wound Care, Tick Removal, and Drug Screening. With a focus on Occupational Medicine, we manage Work-related Injuries and conduct Employee Health Screenings. Rapid Strep Tests, COVID-19 Testing, and Tuberculosis Tests ensure thorough diagnostics. Whether you seek urgent care or virtual consultations, we're here to support your health journey.

Laura Cannito gaslit me about Wellbutrin making me fall asleep, told me that my "issues were too…read morecomplex for her to handle" and didn't even give me a recommendation for another therapist before dropping me, denied me my Zoloft when I was in withdrawal and had the gall to tell me that I was behaving badly when I was *in withdrawal.* I had to scramble to find a new therapist and psychiatrist because she offered me no help. Moreover, she kept my mother as a patient, so it was a personal issue with me. She had no empathy for me and was condescending and egotistical. As for the other doctors--I spent nearly three decades being gaslit about my medical issues and blamed for them. The doctors knew that I was under severe stress and that cortisol affects everything. They nonetheless blamed me for my poor sleep (I was an unpaid caregiver for my parents), issues with diabetes (they kept telling me that "you need to lose weight" as though that was the *only* way to manage it and it was just on me to fix this), my extremely heavy periods ("you need to lose weight and it'll go away!"-- it did not), and felt dismissed. I didn't realize until I left the area how much I'd been gaslit.

I had an appointment with Dr Eppinger for a procedure on my toe…read more I waited 40 minutes and finally left because I was on an antibiotic and not feeling well. No regard is shown to appointment scheduling. I left a message in the patient portal and no response was given.

I switched my health insurance in the middle of the year and had to get a new primary care…read morephysician. My husband had seen Dr. Palmer at the ImmediCenter in Bloomfield and had a good experience. Dr. Palmer is great. She was thorough with the initial consult and was very knowledgeable about travel medicine. After explaining that I had an upcoming trip to India and had bad experiences with food poisoning in the recent past to other destinations, she gave me prescriptions and advice. I also was able to confirm and update my vaccinations. Everything I needed was called into my local pharmacy and available for pick up. Their patient portal makes it easy to keep your medical records all in one place, although admittedly I had a problem finding the the tab to convert them to PDF and print them. My only complaint is that I found it annoying that I spent 5 minutes completing a patient questionnaire, only to be asked the same exact questions again in the exam room by the nurse. This is a waste of time and paper. I am glad that I finally found a local primary care physician who is nice, competent, and local. Hooray!

This place always looks like it needs to be cleaned. The office workers are slow and rude. The…read moredoctors are just putting in time. I have actually been sent away and told to go to the hospital ER for a simple skin cut that I wanted someone to look at and maybe order an antibiotic. (It was not even infected.) Poorly managed.

I stopped by today to receive a rapid COVID-19 test. I did not have an appointment and it was my…read morefirst time visiting this location. The registration process was quick and easy. After completing my paperwork, I was asked to wait in my car until I could be seen. The lobby was clean and looked well sanitized. After just a few minutes, I was called and asked to enter for my test. The exam room was also very clean and comfortable. The nurse who proctored my exam made me feel very comfortable.

I had an absolutely horrible experience at this Urgent Care. I went in because I had been sick with…read morea respiratory illness for over a week and was largely dismissed. Told I had a summer cold and prescribed lots of medications that had no relevance for my illness. The PA didn't even look at my throat or in my ears. So in addition to the $150 I had to shell out there and the money I had to pay for the unneeded prescriptions, I ended up having to go to my PCP a few days later and was diagnosed with a severe sinus infection and was immediately put on antibiotics. Thanks for the "summer cold" diagnosis--provider: C. Jackson. A phenomenal waste of money. I would NEVER recommend this place.

Urgent care center, and be prepared for some long waits. The kiosk check-in was quick enough, but I…read moredo wish they had a text service so you could wait in your car and then come in when it was your turn (and also give you an idea how many in the queue ahead of you). Waited there almost 2hr when the first guy said "20 mins"... which I shouldn't've believed. They were clean and efficient, though, once I saw the RN and Dr, they were quick and I was out in ~15min. X-ray was down when I went in on Sunday.

Horrible experience with CityMD Morris Plains location. They didn't give me the note for work I had…read moreto go back and ask for it and had to wait again for them to just give me a note. I called multiple times for my meds and was told several times it was sent the pharmacy but the pharmacy never received it. And when I called back to check they said " oh we don't have anything on record for meds" even though they confirmed they sent it before, then I was given the run around between this location and the aftercare to get my prescription, transfer back and forth daily calls after my visit and I still didn't get my meds. And on top of that I was given the wrong diagnosis. When I followed up with the specialist I found out I had a fracture in my toe and that they said there was nothing wrong. Never going back to this place again. Very unprofessional

I had a very disappointing experience with M Kelleher. When I raised the possibility that my son…read moremight have whooping cough, she rudely asked, "Why would you think that?" -- to which I replied, "I'm not a doctor." She also refused to let me explain the situation and instead told my son (a minor) to speak for himself when he had wanted my help. Her demeanor was short, condescending, and completely lacking in bedside manner. To make matters worse, she didn't verbally explain the treatment plan during the visit -- we only found out through the notes afterward that she recommended allergy medicine. Communication is key in healthcare, and this was unacceptable. We will not be returning if she is the provider on duty.

11/10/22 Visit: Unfortunately, I'm dropping my rating to 2 Stars…read more Should I ever come back (if ever), I wouldn't see Dr. K. She really needs to improve her bedside manner. Specifically, she shouldn't be "lecturing me" on her own personal views, that were totally "unrelated" to my visit. In addition, her views didn't even apply to me at all. The rest of the staff was good. The X-ray technician (Lydia) is the best!

Office staff were great. The Doctor was horrible and I…read moreexperienced ageism for no good reason. Stay away

Website straight up lies about what the facility is equipped to do. Drove way out of my way to get…read morean X-ray because the website said they had that capability there, I wasn't told until I was in the room that they in fact did not. Was also told by the nurse that administration has been made aware of this many time but has for some reason chosen not to correct it.