Came in for a bad cough / Rx renewal on 12/3/2024, they wouldn't see me…read more Since Endeavor took over North Shore the quality of service and of medical care has deteriorated significantly, though I'm sure their revenue numbers look great. They've got these Urgent Care storefronts all over, I'm sure it is helping them increase their billing.

Should be renamed intermediate care. Last time I was here I called first and was told they could…read moredraw look for labs. When I came in, they told me they could only if they had someone on staff qualified and they didn't that day. Sent me to the Anderson location after calling ahead on my behalf. The location was the worst, they had me wait in the lobby brought me back and then told me they also didn't have anyone the person who was qualified when I was waiting left. Then they released my records so I had to recontact my doctor and wait two days until I could have the test done. I waited a few weeks and came back today to the Open 7 Days a week Northcenter and it's locked tight. I'm done with North Shore and their horrid lab system in the city of Chicago. Wish I could give them a negative 5

Slow process even when only one other patient is there. I also found it ridiculous that they can't…read morethink through the steps of what would we need to do next. They have a sign up with a miss spelling. When it was brought to their attention they said they knew, yet they keep it up. Why would you leave a sign up that conveys anything other than We are capable, intelligent, and you can trust us?

Scheduled an appointment for a flu test. I came in obviously extremely ill. They tried to charge me…read morefor the full visit, even though I showed them coming up as in-network in my insurance app and my insurance card showed the correct copay. They refused to call my insurance company to clarify. I left and drove to Endeavor where I was seen quickly and my insurance was run correctly.

Nobody wants to go to urgent care, but when you have to go, do yourself a favor and go to the…read moreMidwest Express in Roscoe Village. There's a small parking lot. You can reserve a spot online (which is not an appointment time, but reduces your waiting time in the lobby.) I like these things. Let's talk about the providers. They're thorough and really nice. They make me feel as comfortable as I can in an uncomfortable setting. I've been here several times and had the same experience with different providers.

I came in as a walk-in, and the receptionist asked me to wait because there were other patients…read moreahead of me. After waiting for about 15 minutes, another walk-in arrived and was allowed to check in before me. The receptionist never called me to check in and instead assisted the person who arrived after I did. It was frustrating to be overlooked after waiting my turn.

Waited almost 8 months to see a dr. Called me Friday to cancel. Dr. Changed her mind. Not taking…read morenew patients. Just RUDE.

This clinic cancelled my appointment that I scheduled 4 months in advanced without any…read morecommunication to me whatsoever I had to reach out on the day of the appointment myself. Now I am stuck waiting another 3+ months to see a provider. Would not recommend.

Was sick and new to the city, so I tried this urgent care and could not be happier with my…read moreexperience. When I called the front desk was kind and patient and in person when I arrived . And Dr. Keeler was truly one of the most patient and kind doctors I've ever come across . I cannot recommend her enough and this urgent care center . I avoid doctors so this says a lot.

I LOVE this urgent care. I've only gone in as a walk in and they always get me in so soon, there's…read morehardly ever a wait. All the staff are so gentle and kind, I've only seen Dr. Keeler and she's seriously the bomb. Probably one of the best doctors I've had. Like others have said they also have a pharmacy within the place, so you just pickup your meds on the way out. And they take medicaid! I've also had no issues finding street parking too. Seriously no complaints with this place, love everybody that works there.

I waited 9 months to be seen for an annual exam, including bloodwork, hbp diagnosis/cancer…read morescreening and other concerns. This was the first appointment available with any primary physician, only to be cancelled less than 24 hrs notice. The next available appointment when I tried to reschedule available was this upcoming oct 12th. If you have a year and a half to wait regarding your health concerns, this is the perfect place for you. What a joke.

Review for immediate care services: patient Always been seen fast, parking is easy and free,…read moretrustworthy NM reputation, good communication, not much more you can ask from an urgent care. Clinical care been on point 9/10 times.

I had some strange cold symptoms and I decided to go here. I used the online booking option and…read morejust waited 5 minutes upon arrival after check in. Katie was so knowledgeable and kind! I would go back just based on her care. Super awesome!

I booked a 9am appointment today. Showed up at 8:45am to register/sign in, and no one came out to…read moreget me. There were no other patients and the CVS was not busy at all. I waited until 9:15am and left. A complete waste of time - won't bother with MinuteClinic again.

The PA's that I have worked with are very good. They will get to the bottom of your problem. They…read morecan draw blood, take X-rays and many other tests. They listen well and give excellent care.

WARNING: They will promise to bill you $X. Once you leave you will billed extra for lab services! I…read moregot a large bill that was unexpected. They don't care about patients. Doctor will rush! and say this urgent care to defend herself and make excuses! So don't expect the person to be detail orientated. Also I was MISDIAGNOSED here, not worth it! I am ripped off now need to spend hours cleaning up the mess of billing this place made!

Dr Jeremy Loescher, Advocate Medical Group, 4025 N Western, Chicago Orthopedic…read more Excellent Physician Ability to give knee injections without pain. You can even watch the actual procedure on the ultra sound machine to your right, as you're laying down. It's incredible. He thinks forward and has a 'PLAN'. I can't comment enough about him and his staff providing a welcoming and warm environment. God, I have hope of getting back to bicycling and salsa dancing again. Thank you Dr. Loescher. August 30, 2026

Years ago I complained about coughing in the mornings and after dinner. Dr. Lamaster had me do…read moreannual chest CT. The second year the CT showed a gallstone. The coughing progressed into choking, gagging and recently trouble swallowing. After the coughing complaint, I reported random diarrhea, which was dismissed. Then I complained of vomiting. For years my symptoms got worse. Finally the vomiting was so bad, I insisted on seeing a surgeon. The gallstone that was documented on my medical records years prior turned into Chronic Cholecystitis, which can be life threatened. It can also lead to Pancreatic cancer, from which my mother died; she too was undiagnosed for years. Advocate Ravenswood let me suffer for years and harmed my long term health. This is not the only undiagnosed issue. Dr. Mikesell and Dr. Lamaster both dismissed my complaints about cognitive dysfunction for years with repeated complaints from me. The dysfunction now seems to have been caused by seizures. Two head injuries are in my medical records and they dismissed me and never followed up. Negligent or incompetent? Does it matter which? Also I rarely saw Dr. Lamaster. His residents were the only appointments I could get. One told me that I did not need to check my blood sugar... I am diabetic. Another put in my medical records that I had high blood pressure, which is incorrect and caused me problems with the anesthesiologist prior to gallbladder surgery. I have many other more examples of incompetence but individually they do not seem important. However, when a medical practice has consistent mistakes and the residents do not read your chart, they put your life at risk. Chronic Cholecystitis can be life threatening. It inflamed my pancreas and liver.

not sure why the other reviews are so low- I went in for an ear infection and had great service! it…read morewas quick, affordable, and the doctor was great. I thought it served exactly the purpose an immediate care clinic needs to. will be back if needed

Would give 0 stars if possible. Went in and waited 2+ hours. No medicine or any true…read morerecommendations provided "any over the counter meds should do the trick". My symptoms worsened so I called a day later, was told a nurse would call me back soon. After I called back twice in 6 MORE HOURS, I never received a phone call and their business is then closed for the day. Pathetic. Stay away if you are looking for help!