Very easy appointment! I needed some blood drawn and picked this Quest Diagnostics location due to…read moreproximity and appointment availability. I liked that it is a small, enclosed waiting room and treatment area. You get some privacy from anything going on at Jewel, since this is located within a Jewel. I arrived a little before my 2:20 pm appointment time. I left at 2:31 pm. I waited only a few minutes. The provider that treated me was helpful and answered all my questions, which was appreciated since I had paper work to give to the Quest Diagnostics employees from my doctor that showed which blood tests she was ordering.

The lab at 2550 N Clybourne is inside the Jewel store but not that easy to find. I made an…read moreappointment to get my blood drawn for the Cancerguard test. I brought the unopened kit but the staff said they had never seen one before and were not sure what to do. Staff was friendly but I was not there to instruct them.

Came here last year for blood draw for wellness screening related to work. It was scheduled. They…read morehonored the time of the appointment. I didn't have to check in using the kiosk. I was worried because it didn't seem to be very use friendly or intuitive. I read the recent reviews and complaints about the check in process. The phlebotomist was effecient.

I am amazed that this business got 3 1/2 stars. It is hardly a customer friendly organization. They…read morehave moved heaven and earth to have a minimum number of employees, so after awhile I found myself screaming at robots.The menus they offer to move you through the line do not address my needs, and probably not those of many people. I am now in line with a 40 minute wait to ask my question. I will soon be searching for an alternative.

I highly recommend this location; it is a wonderful place to get immediate primary care. It would…read morebe my first choice any time. The office is open, airy and spotlessly clean. The reception area is calm and welcoming and the people in reception are responsive and courteous. My doctor, James McCombs, was personable, friendly, and concerned. He listened to me carefully and examined me gently and with focus. He ordered appropriate tests , prescribed appropriate medication and referred me further to specialists. I am very happy with how my appointment was conducted and again, highly recommend this location.

Once you get in to see someone it's fine. However, getting there you have to go through an…read moreincompetent staff. I made an 11:00am online reservation. I waited and waited. I got up to check, and instead of checking me in, the person canceled my reservation, then denied doing it. Not the first time this type of error has happened here. Definitely not on the ball.

I'm not convinced they're not a big scam. Very unprofessional set up at the testing location in…read morePhoenix, and while I received the results of the rapid antigen test in about 10 minutes (on 12/23/21), I am unable to create an account to login to get the PCR test results. Numerous emails to them remain unanswered. I'm currently (1/5/22) on hold "waiting for the next available agent" to see if I can reach them by phone. I'm not holding my breath. You should find another lab for COVID testing! Update: I was finally connected to an actual person, after being on hold for 45 minutes. I explained that I really didn't care about accessing their patient portal and to just cut to the chase and email me the PCR results directly. I actually rec'd an email from them tonight (1/6/22) with an attached and PW-protected PDF with the PCR test results! Color me surprised!

Update: January 27. Still waiting for our results. Still…read morewaiting for our PCR tests done on December 29, 2021 at the Long Beach, CA location. I've tried calling dozens of times and no one answers, tried emailing and haven't gotten a response. We did at home tests that were negative, but would like to know for sure. Annoyed that we wasted our time and that although it was a free test , they must be getting paid somehow. Also, the testing site was poorly run and very unprofessional. That should of been enough for us to turn around and leave, but at that time we couldn't find a place to get tested and our appointment elsewhere had gotten canceled because of the rain.

Slow process even when only one other patient is there. I also found it ridiculous that they can't…read morethink through the steps of what would we need to do next. They have a sign up with a miss spelling. When it was brought to their attention they said they knew, yet they keep it up. Why would you leave a sign up that conveys anything other than We are capable, intelligent, and you can trust us?

Scheduled an appointment for a flu test. I came in obviously extremely ill. They tried to charge me…read morefor the full visit, even though I showed them coming up as in-network in my insurance app and my insurance card showed the correct copay. They refused to call my insurance company to clarify. I left and drove to Endeavor where I was seen quickly and my insurance was run correctly.

Never in my mined would I have think to do this. I loved my little girl bt found out that her mom…read moreWasn't faithful so I look up places came across AccuQuest Drug Test. Give them a call n Robert Torres great man came to my place the same day n we got it done its easy painless until u get the results. Thank you so much hope never to need ur service again but I sure will recommend you Robert. Thank You Test results got in 3 days later was very please at how fast they came.

This place gave us a peace of mind! Got the results sooner than we thought. Great communication and…read moreprofessionalism.

Fraud Alert! This Chicago, Illinois Lab filed an insurance claim with my Medicare information for…read more$400+ in laboratory services related to stomach contents . They claim that the referring doctor was a northern California doctor that I never saw and don't know and who per a Google search, practices hundreds of miles away from me. He seems legitimate and likely the scammers stole his info too so I won't name him here. The date of referral is not indicated on the denial which is unusual. The Explanation of Benefits was received in December 2024 and the form only shows Oct-Nov 2024. Medicare denied the claim because this "lab" is not a Medicare provider. I was fortunate because the denial saved me lots of headache. Someone working in a medical setting must be feeding them names and addresses and insurance company information, as I see several Yelpers have taken the time to report this on Yelp. Thanks go to them and to Yelp.

FRAUD!!!! Just had 3 EOBs come through from December service date. Same notes as everyone else -…read moretissue removal on body. Scammed using two dependent names - 3 claims total.

Good place for research studies, and I've done many. I did a Covid vaccine study with them.read more

Great place all the way, I have had the pleasure of meeting very kind people who really care about…read moreyour health needs as it relates to the study as well an individual.

So far so good. They efficiently removed a foreign particle…read morefrom my eye. It feels so much better and I'm glad I went in. Did all the things they should and listened to all my questions. Thank you!

I was double charged for an appointment here, and it's been over a year of hour+ long phone calls…read morewith them and my insurance company to get it figured out, to the point they've sent me to collections. None of the bills have been for the same amount, it's unbelievably fishy. Not to mention the care I received was subpar at best. $500+ for a urinalysis? I have had no choice but to report them for fraud.

Dr. Donohoe is excellent with my son. kind, patient, and truly attentive. Unfortunately, the…read morereceptionist has been consistently unhelpful, frustrating and honestly, rude. Her behavior ultimately led me to transfer to a different office. It's a shame, as the doctor's care itself is great.

We have been with the practice (we see Dr. Fuller) almost six months and I have to say it's been an…read moreabsolutely wonderful. They are able to do away with ALL the things that give parents (especially new parents) a headache when dealing with pediatrician offices. On top of that, the medical care is high quality and you feel that the doctors know your children as individuals. . The things I appreciate most so far: -NO wait. You are walked back to your appointment room immediately upon arrival. -NO calling and being on hold. You can message the front desk or your doctor at any time. -The first few newborn visits are at home so no schlepping around your infant in a car seat while you are trying to recover. -parking is so convenient. Plenty of street parking right in front of the door. -extremely responsive and communicative -you don't feel rushed. The staff and doctor know your kids as an individual. - you don't have to go in for every little thing since you can communicate and get questions answered over the phone. Can't recommend them enough. Especially for new parents.