Front desk lady was incredibly rude and very impatient. This is the last thing you want when you…read moreare already feeling under the weather. She made me feel like she was doing me a favor by typing my info into the computer. She was also talking super loud so the entire waiting room can hear yourprivate info. The nurses and the doctor were very kind and compassionate. They called me on Sunday to give me results of tests. Nurse Allison was incredibly RUDE!!!!! She hung up on me. This business should rethink who they hire! Blows my Mind that healthcare professionals can treat people this way.

if there is a negative star that's what they deserve. you need a whole day in order to be seen here…read moremy appointment was at 10am I was still there until 1pm this time no appointment but there was only 1 person ahead of me waited 4 hours doctor barely come for 2 mints wtf is that even mean even after that it took them 30 mints to send the prescription. please start saving time you are getting paid to talk there I am not I got kids and family to feed . there is no way dr will take that long if he is only coming to see patients for 2 mints.

This place is great, the staff are excellent and the facility is clean. I've been coming here for a…read morewhile now whenever I need a checkup and it's been great every single time. I'm glad to drive a bit further if it means I get quality care and opinions. Military friendly as well.

Their "online appointment" system is atrocious and you lose your place in line because it won't…read morework without taking a photo of your license with your phone - even when you're standing in the office. There is no way to bypass it. I filled out the paperwork by hand even though I lost my place in line. On top of that, their website says they have an X-ray. THEY DO NOT HAVE AN X-RAY! The guy who came out of the "MANAGER" office said "well, you can come back on *maybe* Tuesday and someone can do it?" IT'S SUNDAY. So apparently they have a machine, but no one to reliably run it (or read the images)?! This place is all window dressing and no substance. Then he had the gaul to tell me "good luck finding urgent care with X-ray." I will be going to TriHealth Priority Care in the morning where I know with 100% certainty they have a functional X-ray and TriHealth physicians to read them. I'm not waiting until "maybe Tuesday" to get x-rays. They shouldn't advertise that they have an x-ray if they don't. And of course his answer to that was "well we can give you medication." I don't want medication. I want answers as to whether I should wrap and "R.I.C.E." it or have it set by a physician. If you have an injury that you think even MIGHT need X-rays, go somewhere else. Not worth the time, aggravation or (actual) pain. The "Manager" speaks very little English and is difficult to understand. He said I wouldn't lose my place in line and failed to tell me about the no-xray until AFTER I filled everything out. Call before you go somewhere, and drive right by this place. Not worth your time or the aggravation.

This place has very very very long wait times. I'm updating my review to specify that I was quoted…read morea 5 hour wait. I was actually able to get in to see my PCP faster (within two hours) than the wait time for a walk-in OR a the time it would take for a scheduled appointment with The Little Clinic. Also updating to add: the check -in person ignored me/us for 12 minutes as she flirted with a guy in a Cintas uniform who was there to pick up the files in their Shredder. She could have saved me/us the time if she had mentioned the long wait before we all wasted time waiting in line to sign in. Seriously a waste of my time.

I have been misdiagnosed by The Little Clinic at the Harper's Point at least once, but likely…read moretwice. In the spring of 2014 I became very sick. This was much worse than any allergies, cold or flu I've ever had. I had an awful rattle in my chest, green mucus, etc. I was relatively new to CIncinnati and hadn't yet found a general practitioner to visit. The Little Clinic seemed convenient so I decided to visit them. They told me I had allergies and prescribed an antihistamine. I continued to get more sick over time and visited them again. On my third visit I insisted it was not allergies and finally got them to prescribe me a Z pak. (I have not taken much less asked for an antibiotic in years, so I was pretty desperate.) Low and behold, within a few days of the Z pak I was back to normal. Fool me once, shame on you. More recently I experienced some strange issues with my eye. Some mucus was forming under my contact lenses and I woke up with more crust than usual around my eye a few days in a row. I thought it could potentially be pink eye but it was more likely that I scratched my eye. The nurse shined a flashlight in my eye for two seconds and called it pink eye. She said I was contagious so I took a day off work. After a week on their antibiotic, several days out of contacts and then a fresh pair of contacts I continued to experience the same issue. I decided to go visit an actual eye doctor who said that I had developed an allergy to my contacts. Definitely not pink eye. Nothing contagious at all. Fool me twice, shame on me. As another Yelper said, The Little Clinic might be okay for a flu shot or a school physical, but if you have a legitimate health issue please don't waste your time. I don't know if they're not qualified or just don't care enough to accurately diagnose you, but either way I won't be going back.

I was hoping because I had scheduled an appointment online that I would be in and out . That is not…read morethe case! What use it to make an appointment online then come sit in a room for over 2 30 minutes? I'm not happy about this at all and I did the right thing because I have to go to work . I'm truly upset that I came here . I will say this the lady at the front desk and the one who took my blood pressure were very nice ladies. Don't waste your time and go somewhere else!

After my doctor attempted to flush my ear, failed, and told me to do so at home, I wound up with an…read moreurgent care situation and possible ruptured eardrum. As you can call ahead for wait time, which is a great feature, this Liberty location had the least expected wait time,at about 45 minutes. When we got there, were pleasantly surprised to see it was nearly empty. The location looks brand new and was very clean. A screen in the waiting room showed patients in front of you and estimated wait time. Ours turned out to be much shorter than expected, maybe 15 minutes. Our doctor was excellent, taking the time to explain what had likely happened, as well as the workings of the ear and a plan of treatment. She took as much time as we wanted and answered all questions. I would definitely recommend this location.

Excellent experience…read more Prompt and polite service. Visited due to shoulder injury. I was seen quickly and was even able to get medication onsite.

Excellent experience. Took care of my injury quickly. The staff both the doctor and nurses were…read morefantastic and caring.

Awful - very poor care given. My fiancée sliced her hand open and went to this urgent care,…read morebleeding profusely. The front desk personnel was nowhere to be found, but a little investigation found that they were in back, playing on their phones. Then they ref to process her, because she left her driver's license at home. She's losing blood and they denied her care. even though her information was on file there. Providing actual care does not seem to be the priority at this location.

Insanely aggressive and did not care. The receptionist was super rude when it was time for my…read moreappointment. Watching television, chatting, and I was the only one there. I needed an urgent prescription refill and she just said "go to the er" without even having someone talk to me. Pathetic people.

Even though I do not like to frequent a hospital. If I do have to go this is my hospital of choice…read morefor my kiddos. They front desk always greets you with a smile. They have lots of resources all in one building. They do an excellent job on the decor. In fact, so good that even when your Child feels the worst ever. When they walk into that place they get happier. You can tell the. Iraq's really care about your child. The doctors talk to you in a way to help you understand their thought process and even though it may be frustrating they will admit when they don't know. Now for the secret. Shhh. They may have popsicles for the kiddos if you ask.

From the owner: Cincinnati Children's offers pediatric urgent care at six locations for patients up to age 21…read more Walk-ins are welcome, or families can reserve a spot online up to 12 hours in advance. Services include treatment for minor illnesses and injuries. Virtual urgent care is also available 24/7 via CincyKids Health Connect.