Twana Crawford I been going to first care for a while and I love it. The staff is nice and the…read moreplace is clean. I will not be changing medical offices no time soon

When they were private, I could not speak more highly of First care…read more since they were taken over by this larger conglomerate, the care is completely unacceptable. I used to be able to speak to my doctor or leave a message for them easily and quickly just about anytime now to save a few bucks on their bottom line they use a foreign call center to handle all their calls. I spent quite literally several HOURS of my time this AM trying to make an appointment (my doctor Kimh was not able to schedule online) and get a fairly URGENT message to my doctor I would call, sit on hold for 20-30 minutes, get routed around by their call center, and eventually get disconnected or hung up on. This has repeated 3-4 times this morning alone and is NOT the first time. In fact, since they were taken over this has been my experience EVERY time the staff simply do not care about your time or how critical your message to the doctor might be, and there is no place for me to escalate etc. My wife has eventually driven all the way to the physical clinic before, which is 45mins+ from our home, and got there BEFORE I was able to get a call through. It's unacceptable, it's not good for the patients, and I'm disgusted that it keeps repeating with no changes + complaints fall on deaf ears despite all the above, Dr Hannah Kimh is an absolute blessing. If not for this administrative nonsense we would absolutely continue to get care from her. I cannot speak more highly about Dr Kimh herself From an absolutely disgusted long-term patient who has had their time disrespected ten times too many by first care. egregious doesn't begin to describe their patient support + "front desk" (overseas call center)

Went in for a c&p exam. The office atmosphere was warm and inviting very professional.read more

From the owner: Through active listening and following evidence-based practice guidelines with the implementation…read moreof clinical judgment, We pride ourselves in providing individualized care to the Charlotte and surrounding community which includes all age ranges. Our medical background ranges from nurses to nurse practitioners in hospitals anf clinicd across the country and has allowed us to see and learn a wide array of skills. Healthcare is very dear to us because we believe that if an individual feels well then he/she can function at their highest capacity.

I checked in online and was able to be seen less than 15 minutes later, awesome service, and it was…read moreone stop because they sent my medicine right over to the pharmacy. It was such a life saver when I had the flu. I will definitely be going back.

From the owner: MinuteClinic® in ROCK HILL is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I have been to the Hickory Minute Clinic a few times for shots, and have had some good experiences…read morewith the NPs. However, after my visit in January, I will never go back to this or any Minute Clinic. I went with some sort of respiratory illness with wheezing, extended coughing/choking sessions (like 20 minutes non-stop), and feeling weak/tired. I explained all of this to the NP (who I had never seen there before), and she basically listened to my lungs, and took my temp and blood oxygen levels, and did not test for Covid, RSV, or flu. She diagnosed me as basically fine and gave me a prescription for Tessalon pearls and sent me on my way. I had to turn around and go to another local urgent care the next day, where the PA was very concerned about me. She did all of the basics plus tests and took a chest X-ray and was able to diagnose what I had. (The chest X-ray also showed that I had an elevated diaphragm from all of the coughing.) I had to go on steroids, antibiotics, and prescription cough medicine and decongestant. CVS Minute Clinic charged me $649 for a completely useless visit, while the other urgent care charged under $280 (including the chest X-ray). Removing the cost of the X-ray, CVS Minute charged me more than three times what the other (good, useful) urgent care charged me for the basic visit. I'm not sure what happened to the CVS Minute Clinics, but I wouldn't recommend them to anyone unless you want to pay a fortune for a useless visit.

From the owner: MinuteClinic® in HICKORY is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

First I'm never happy about paying medical bills but when we arrived their staff was amazing even…read morethough it was a holiday. My daughters needs were met and they had a great bedside manner that made her feel at ease. They were quick to call in a prescription or two which didn't cause us to have to wait too long for it to be filled. I would definitely recommend this location if you're ever in need.

Outstanding service . Very organize very professional had a great experience . They treat everyone…read morethat walks through their door with care

This is NOT URGENT CARE or real minute clinic - don't go if u have emergency…read more Staff was not rude but don't waist your time.

This is NO LONGER a walk-in clinic. May be a perfectly good medical facility bit should not be…read morelisted here.

Was out of town when I needed a quick trip for antibiotics courtesy of an unwanted sinus infection…read more The wait advertised a 108 minute wait as a walk-in, but was done in just over an hour. Great visit, Dr. Pena was friendly, too. Bonus? Shop in Target while you wait!

From the owner: MinuteClinic® in CONCORD is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

I brought a friend here with symptoms of dizziness, chest congestion, nasal stuffiness and more…read more She was given outstanding care: complete blood work, chest x-ray, oxygen, and more. The care was so intense we were there for over an hour with constant contact with medical personal. The staff were kind, thorough, and very professional. I had never visited here but I was blown away by the level of care. If the need ever arises I will definitely come here. Very clean facility; plenty of free parking.

Omg. Do not go here. They barely take a history or perform much physical exam so they can run up a…read morebill. doctor Brancati- the owner- is exceptionally rude and nasty to his staff in front of everyone and exhibits poor bedside manner.

Fast accurate. No waiting when I was there. All test were run and results in 20 mins.read more

I received excellent customer service and patient care. The wait was only about 5 mins. Everyone…read morefrom the front desk, medical staff and providers were kind and professional. definitely recommend.