The service here is incredible. Every time there seems to be a problem they always take care of it…read morein a matter of minutes. This location also has a minute clinic along with other cool health services such as mental health, vaccine clinic, Medicare consultants to help patients out as well as a blood pressure machine. This pharmacy location even has a drive-thru window.

The nurses are rude were not helpful at all. I would not recommend this place for minute clinic…read moreappointments.

Had a great minute clinic appointment here - lots of availability day of and Lauren was excellent…read more She was attentive, friendly and overall was a very helpful and caring experience. Also my prescription was filled very quickly so I didn't have to wait long after my appointment!

I had the most wonderful experience at the pharmacy this afternoon. I went in for a flu shot. The…read morepharmacy manager, Harine noticed that I was over 50 years old and had not had my pneumonia shot yet. I killed two birds at one stone and got both shots with such care and efficiency. She's the pharmacy manager in Matthews North Carolina and it's a well oiled machine. She multitasks, fills prescriptions looks out for her Customer's best interests, and I'm so proud to be a Publix customer for Life. She is the best pharmacy manager, and I trust her completely.

THE WORST SERVICE FROM THE PHARMACY. With incompetent and inconsiderate PHARMACY workers. The…read morePHARMACY IS disrespectful with customers time and provide zero service.

Thai is a large CVS that offers a variety of items everything appears to stay in stock. They have…read more minute clinic with three providers. The place is clean staff are friendly and it's well lit. There is plenty of parking and they have deals on some items. Go to the front and print out your coupons on the machines to see what you may be able get discount on. A ton of coupons print and it's a lot! The prices are higher than target which is in the same parking lot. Hope you have a smooth appointment pickup and purchase.

Yikes! Went to this location to get a titer test. After an employee checked Medicare and learned…read morethis testing wasn't covered, she couldn't tell me how much it would cost me out of pocket without using insurance. $10? 100? 1,000? I couldn't agree to a service without knowing the cost and didn't understand why the cost was unknown, so I left.

Went to the min clinic on 11/1. I uploaded my insurance on their online portal prior to my…read moreappointment and was then asked to present it again upon arrival. Insurance was ran and I paid my copay. The nurse asked if I wanted a strep and Covid test. I said not if it is going to cost me out of pocket, to which she (provider was Sherri Cuddy) told me it would cost about $20-$30. I later receive a $331bill since it was out of network. I called the billing number and when I asked, they agreed that patients are supposed to be told when the service will be out of network. It is unacceptable that the provider asked for insurance twice, failed to notify me it was out of network, and provided false information to me as a patient.

They gave me an extra (someone else's) prescription one time. I returned it. Separately, I took my…read more90 year old mother-in-law inside to ask a question, they let her stand for 15 minutes without even acknowledging her, we left without help, I figured it out while standing in line. My last straw was yesterday. I was in line at the drive thru before closing, both the attendant and pharmacist looked out the window and closed even though I had been in line for 10 minutes waiting on the 1 car in front of me. I will NEVER trust my health care to them. Nor will this store ever get 1 penny from me to stay in business! My advice is simple - go anywhere else.

This has been my most frequented CVS ever. The staff has always been wonderful, including the…read morepharmacists. This is one of the cleanest store always and very well stocked. I only wish there was a minute clinic here too. That feature for CVS needs an upgrade - how about an app that lets you see locations and current number of patients waiting to help ease planning those dreaded unplanned trips to the Dr. for meds. Love the service, just needs an update.

It says they open at 7:00 on the wall at the front however the doors are locked and the lights are…read moreoff. It is 7:43 and the employees is inside their car eating when the sign says open at 7:00. 4 people have tried to go inside but then turned around and left. If you open at 8:00 change the sign outside

The store is worn out with debris on the floor and shelf stock in sections displaced. The pharmacy…read morestaff sometimes gets RX orders requiring mixing drug ingredients partially filled because they lack the ingredients but don't communicate the issue to the customer unless the customer inquires.

We tried to call the pharmacy and all we got was AI and they would not transfer us to a customer…read moreservice person. We will no longer use CVS.

this is hands down the worst pharmacy I have ever experienced. I had my doctor send my prescription…read moremultiple times over the last few weeks for it to only get lost in limbo with this place. He sends it again, CVS says they have it and are filling it. 3 days later - nothing outstanding. It's just lost in the system. Get it sent again, and you know what the pharmacist does here when they get it? They sent it BACK to my doctor to be authorized haha. My doctor sends it in, and they send it back to authorize. This place is bananas. Save yourself your sanity and go somewhere else; I know we are transferring to Walgreens across the street today.

Pharmacist are no real help. This is the one closest to my house. You'd have better luck going to…read moreWalgreens across the street or the cvs further away on Steven mill. But then again the pharmacists there are also shit. Really no real help and just tries to get the patients out of the way fast. Will recommend you whatever is first to pop in their head and won't listen to the actual problem throughly to see what is needed.

The worker is very rude,it's seems like she does not wanna work,…read more You fell like she is forced to work at this location, At the confirmation email I was instructed to wait for a call at the dedicated place for the test , no one called me, after 10 min waiting I noticed an un clear hand written singe where it ask to text a phone number, when I did, the worker told me that I was late for my appointment and I have to reschedule!!!!!! She went out a discus the matter with me for almost 15 min( she could do me the test, but she choose not to) I was waiting in the parking lot for about 25 min, no one else was waiting, When I was ask her to speak with her supervisor, she told me she is the supervisor and no one can help me.....

No went into Pharmacy and transferred prescription to another place and they stilled filled it…read more Can't they get anything right?

This Pharmacy is HORRIBLE! The staff here are clueless and…read morehave no idea what they are doing! I have been getting my prescriptions here for some time and now, all of a sudden, they don't know how to properly send it through to my insurance company!? As another said on Google: they are a Joke! As I had issues from one medication and the pharmacist (with a major attitude) said "This medication does NOT have that side effect, it is actually impossible!" The side effect is listed right there on the information packet that THEY gave me!!! : / Someone needs to go back to school! Or maybe, Learn How To READ!!! This misinformation could KILL Someone! I WILL BE SWITCHING Pharmacies Today!

The pharmacy opens later than the store and closes for lunch. The pharmacist was quite rude. I…read morearrived at 1:25 and was the second person in line. The pharmacy closes at 1:30 for lunch. She proceeded to lecture me on checking pharmacy hours before coming in. I'm from out of town, don't use CVS, and didn't realize stores and pharmacy hours differ. After some discussion I was able to get the blood pressure medicine I forgot to pack, but not without some difficulty.

came in with 3 year old and found these super NOT little-kid-friendly dolls at the checkouts. Not…read morecool. daughter hated them. Doesn't want to go to this store. should take down. Have in designated aisle so we can avoid. Disturbing.