I would give more stars if possible. Wonderful experience. Very compassionate team. I saw the…read morePA. I was quickly diagnosed and received excellent care.

Fast. Thorough. Work with VA and actually provide advice for using VA better than the VA. Had a…read moregood discussion with Nurse Practitioner who was very knowledgeable and approachable. Staff were upbeat and very helpful. This place is outstanding!

This urgent care took me in on the spot with the friendliest desk staff, nurses and doctors! I…read morewould highly recommend this Texas Med Clinic to family and friends! They had me on my way in no time!

I hope you don't need a copy of you Dr notes/diagnosis after the fact. I have been trying to get a…read morecopy of the medical records for 2 months now and cant get anyone to respond. I am told Texas MedClinic sold out so records are no linger there and to call medical records at (858) 244-1811. No-one answers and they do not reply to voicemail. I have left at least 20 messages over the last 2 months and not one call. Multiple calls back to the clinic and all I get is we can not help you call the records number!!!

The check in was efficient even with out having an appointment. Maybe a 20 minute wait. The staff…read morewas professional. The medical team were professional and gave an accurate and fast diagnosis. I will return again.

0/10. They won't confirm approved in network insurance providers over the phone. Told me they have…read moreto do it in person. Absolutely absurd. Bring a sick kid in just to ask about insurance? Crazy. No wonder they're never busy. Go to Main Street Urgent Care in Boerne.

Best experience ever. I love this clinic. The staff is amazing. They helped me with all my medical…read moreproblems. I would recommend this clinic to anyone that is looking for a new doctors office or if you're needing a change in doctors.

In June of this year I was told I had a past due balance for $439 from 2023 and they would not fill…read moremy prescription until i paid the balance. I have been working on getting my insurance eobs since the office is not willing to provide them. I am still looking into this but it appears they bill under the doctor when I was seen by a nurse practitioner to get paid at 100%. They bill multiple lab charges that are not on my statement even tho they were submitted to my insurance by their office . I also see claims filed from an independent lab. I will be opening an investigation of their billing.

No common decency found in any of their employees! This…read moreisn't just about the pharmacy but I'm also talking about the photo services. Recently i placed on online order for some prints that totaled $100. CVS SAYS its same day pick up, but I ordered it at night so I had no expectations of picking it that day. I did expect to pick it up or for it to at least be ready by the next day. I heard nothing. I went in the next day just to see how it was going for 60 prints, not a large order but not a small one. They tried to say my order was at the wrong location. Then I pull up the confirmation number and conviently it's there but they haven't completed it yet. And i said that's fine, but is there a way to get it started. Then they call a manager up to tell me the machine has been broken so they wouldn't have been able to fill the order anyway. LIKE WHAT? CVS GLADLY took my $100 for my order. The employees and management saw my order and didn't do anything to tell what was wrong with this order, oh and that it was never going to get completed?? Shitty ass people. They should just shut this CVS down, because clearly management doesn't care about the people that CVS serves, CVS has no morals or customer satistifaction in place to avoid the frustration of having to call and bounce around and be placed on hold to get a refund. Literally go anywhere else. FORTANTELY STAPLES was able to do my order at HALF what CVS charged so fuck this store.

CVS, and especially this store is absolutely the worst pharmacy. They are so bad that they have to…read morehang a sign on their window asking their customers to be nice to them, respect them, and not get mad at them. How about you fill prescriptions correct the first time and respect your customers time. How about when you make a mistake you apologize for it. They want respect and courtesy yet they don't give it to their customers. This CVS sucks!

My husband and I came in for a scheduled appointment with his primary care provider following a…read morerecent accident. He had already been treated in the hospital and was specifically instructed to follow up with his PCP, and he was also due for his annual visit. Unfortunately, we were met with extremely poor customer service at the front desk. The receptionist repeatedly stated that the clinic 'doesn't treat accidents,' despite us clearly explaining multiple times that he was not seeking accident treatment, but rather a hospital discharge follow-up and routine care. We even provided hospital documentation showing he had already been treated, yet there was little effort or willingness to review or upload the paperwork into his chart. The lack of listening, understanding, and basic professionalism was very concerning. As a nurse, I found this experience especially frustrating and disappointing. Access to primary care--especially for appropriate follow-up--should not be this difficult. After reading similar experiences from other patients, I feel confident that changing providers is the safest and most appropriate decision for us. Due to the nature of this encounter, I also intend to report this experience and provide appropriate documentation to outside agencies to ensure this issue is addressed and does not continue to affect other patients. You never know the circumstances or backgrounds of the patients and families you are interacting with--compassion, professionalism, and proper communication are essential in healthcare.

PA-C Evelyn was extremely dismissive regarding my complaints and rushed the entire visit, brushed…read moreoff my complaints and cut me off in the middle of speaking. As a provider; I hope to never treat my patients or spouses in this manner. I want my patients and their loved ones to feel seen and heard, regardless of how many patients I have on my schedule

The care given at this facility was of great class, the care quality was excellent and the staff…read moreattending to the front desk were exceptional. The male nurse who helped us answered all of our questions and explained everything thoroughly. Thank you for serving us! We need more healthcare professionals like you!

Fast attending, super cool front desk guy! We came in 30 minutes before and they got us right in!read more

Worst medical group ever! They drove out a good doctor and then make it impossible for you to have…read moreyour records moved. If you get stuck in their practice and try to get out - good luck! I've tried numerous times to have my records changed over to another doctor and they make it very difficult for you. They will also bill your insurance for procedures that weren't done, even though it was proven that they weren't and then turn you over to a collection agency AND your insurance has paid their part of what they shouldn't have paid to begin with. Very bad! Stay away from them!

After years of bouncing around different places, I finally found a spot that gets it right. My PA,…read moreBrian, strikes the perfect balance of great service and timeliness. He's quick, thorough, and genuinely takes care of things without making you feel rushed. The rest of the staff is great too--friendly and efficient. I'm planning to stick around here for a while because it's hard to find this kind of consistency.

The office staff is wonderful and professional. Doctor McKenzie is very knowledgeable and thorough…read more Appointments are easy to schedule. Messages are returned in a timely manner. I have nothing but great this to say about this clinic.

This office is the best, couldn't ask for anything better honestly. I'm always taken care of and…read moreheard.

Absolutely amazing staff and facilities were top notch! They took incredible care of our son when a…read moremiddle of the night tummy ache turned into something more. They quickly assessed and stabilized him and kept him well cared for until we had to transport to children's hospital for surgery. They even wished him an early happy birthday which left such a positive impact on all of us. Their billing is straightforward and the most affordable out there. We will always go back there although we hope not that often! :)

was wheel chaired in screaming and crying in pain barely able to move and was told by the front…read moredesk lady I had to sit down find a picture of my id and sign documents before i was even allowed to be seen and didn't take it seriously at all and said it wasn't a emergency and had me sign papers as I was barely able to think straight and after about 10 mins of sitting I was finally seen, and then after I filed a complaint against her I was then called back afterwards by the person I filled a complaint against that proceeded to argue with me and even needed help with overseeing the paperwork as we were leaving, would rather drive 20 mins to the next ER than stop here again