Fast. Thorough. Work with VA and actually provide advice for using VA better than the VA. Had a…read moregood discussion with Nurse Practitioner who was very knowledgeable and approachable. Staff were upbeat and very helpful. This place is outstanding!

They are fast, friendly and professional, providing excellent care and genuine concern. Once my…read morewife was having a severe allergic reaction and we had to wait at another Minor Emergency Center (2 miles away) for over an hour. We left and came here. They got her right in, realizing the seriousness of the problem. Our entire family comes here now. It's a night and day difference from any other MEC in the area (and we've been to all of them). We, of course, never want to have to come here, but it's comforting to know we will be well taken care of if we do. I wish we could give them 10 stars!

This urgent care took me in on the spot with the friendliest desk staff, nurses and doctors! I…read morewould highly recommend this Texas Med Clinic to family and friends! They had me on my way in no time!

Excellent staff and quality care! Dr. Pullin is kind and…read morevery thorough. He does not rush through your appointment and genuinely cares about your health. I appreciate the time he takes with me as a patient.

The check in was efficient even with out having an appointment. Maybe a 20 minute wait. The staff…read morewas professional. The medical team were professional and gave an accurate and fast diagnosis. I will return again.

0/10. They won't confirm approved in network insurance providers over the phone. Told me they have…read moreto do it in person. Absolutely absurd. Bring a sick kid in just to ask about insurance? Crazy. No wonder they're never busy. Go to Main Street Urgent Care in Boerne.

This is the place to come if you want to get bruised up. Definitely avoid this place. The lady who…read morewas taking my sister's blood was very harsh with her arm and caused her a bruise and arm pain from a simple vein stick. On top of that told her she was being dramatic when she told her it hurt a lot as she was missing her vein multiple times. She obviously doesn't know how to do her job right at least she could have some hospitality. But she couldn't even do that. Absolutely awful meanwhile the other PA's and Scott staff are having a party literally playing music and chatting while we are receiving care. Ever heard of patient etiquette? Lots of mal practice here pick anywhere else. You should not leave the doctor in more pain than you came.

Horrible front desk. Need to be fired and now!! Every time my wife or I deal with these jokes it…read moreis a horrible experience!! Was just on hold after speaking with a lady that was very difficult to understand and not that bright for 42 min! Then automation came on and said it was past business hours and hung up. It is known amount the patients that the front desk staff intentionally occupy the phone line about 4:15 so they don't have to deal with "us" anymore. This business can do better !!! Only reason it got 1 star is because the nurse practitioners are really great !!

No common decency found in any of their employees! This…read moreisn't just about the pharmacy but I'm also talking about the photo services. Recently i placed on online order for some prints that totaled $100. CVS SAYS its same day pick up, but I ordered it at night so I had no expectations of picking it that day. I did expect to pick it up or for it to at least be ready by the next day. I heard nothing. I went in the next day just to see how it was going for 60 prints, not a large order but not a small one. They tried to say my order was at the wrong location. Then I pull up the confirmation number and conviently it's there but they haven't completed it yet. And i said that's fine, but is there a way to get it started. Then they call a manager up to tell me the machine has been broken so they wouldn't have been able to fill the order anyway. LIKE WHAT? CVS GLADLY took my $100 for my order. The employees and management saw my order and didn't do anything to tell what was wrong with this order, oh and that it was never going to get completed?? Shitty ass people. They should just shut this CVS down, because clearly management doesn't care about the people that CVS serves, CVS has no morals or customer satistifaction in place to avoid the frustration of having to call and bounce around and be placed on hold to get a refund. Literally go anywhere else. FORTANTELY STAPLES was able to do my order at HALF what CVS charged so fuck this store.

CVS, and especially this store is absolutely the worst pharmacy. They are so bad that they have to…read morehang a sign on their window asking their customers to be nice to them, respect them, and not get mad at them. How about you fill prescriptions correct the first time and respect your customers time. How about when you make a mistake you apologize for it. They want respect and courtesy yet they don't give it to their customers. This CVS sucks!

My husband and I came in for a scheduled appointment with his primary care provider following a…read morerecent accident. He had already been treated in the hospital and was specifically instructed to follow up with his PCP, and he was also due for his annual visit. Unfortunately, we were met with extremely poor customer service at the front desk. The receptionist repeatedly stated that the clinic 'doesn't treat accidents,' despite us clearly explaining multiple times that he was not seeking accident treatment, but rather a hospital discharge follow-up and routine care. We even provided hospital documentation showing he had already been treated, yet there was little effort or willingness to review or upload the paperwork into his chart. The lack of listening, understanding, and basic professionalism was very concerning. As a nurse, I found this experience especially frustrating and disappointing. Access to primary care--especially for appropriate follow-up--should not be this difficult. After reading similar experiences from other patients, I feel confident that changing providers is the safest and most appropriate decision for us. Due to the nature of this encounter, I also intend to report this experience and provide appropriate documentation to outside agencies to ensure this issue is addressed and does not continue to affect other patients. You never know the circumstances or backgrounds of the patients and families you are interacting with--compassion, professionalism, and proper communication are essential in healthcare.

After 5 years of going to this the doctor and him being aware of things he all of a sudden seemed…read moreto not know what was going on with me/patient. He would ask questions such as do you get sick a lot. Do you have allergies things that I felt like he should already have known if he had looked at my chart. I think he just is in it for the money, he does not seem to actually care, especially when you call to see if your health insurance is covered because you have to get new insurance then to be told the only way they will allow you to know is if you make an appointment first and pay upfront. Stay away. there are better doctors and staff at other offices in the city that actually care.

The care given at this facility was of great class, the care quality was excellent and the staff…read moreattending to the front desk were exceptional. The male nurse who helped us answered all of our questions and explained everything thoroughly. Thank you for serving us! We need more healthcare professionals like you!

We had the most wonderful experience. My son had a fish hook in his face and Dr. Robert was swift,…read moreefficient and had the best bed side manner. The staff that surrounded him was stellar as well. Very kind and efficient! My son was in minimal pain, considering, and left the office smiling! Thank you so much for the excellent care and experience.

Worst medical group ever! They drove out a good doctor and then make it impossible for you to have…read moreyour records moved. If you get stuck in their practice and try to get out - good luck! I've tried numerous times to have my records changed over to another doctor and they make it very difficult for you. They will also bill your insurance for procedures that weren't done, even though it was proven that they weren't and then turn you over to a collection agency AND your insurance has paid their part of what they shouldn't have paid to begin with. Very bad! Stay away from them!

After years of bouncing around different places, I finally found a spot that gets it right. My PA,…read moreBrian, strikes the perfect balance of great service and timeliness. He's quick, thorough, and genuinely takes care of things without making you feel rushed. The rest of the staff is great too--friendly and efficient. I'm planning to stick around here for a while because it's hard to find this kind of consistency.

The office staff is wonderful and professional. Doctor McKenzie is very knowledgeable and thorough…read more Appointments are easy to schedule. Messages are returned in a timely manner. I have nothing but great this to say about this clinic.

This office is the best, couldn't ask for anything better honestly. I'm always taken care of and…read moreheard.

The health professionals are so caring. I would not want to be treated anywhere else.read more

Always clean and when you walked in you will be greeted with a smile thanks guys for being awesomeread more