Copy Express printed a small order (12 copies of 280 pages each) for me. They took great care…read morethrough every step of the process and suggested several approaches such as best paper weight, best binding, best cover material, etc. Also explained how to keep the cost down. They offered the lowest price of all printing companies I contacted. I highly recommend their services.

I am working with Ben for the 1st time and he is so great! Not only is he extremely responsive and…read moreable to do a quick turnaround job for me, he called to walk me through how to set up the document for printing. AMAZING CUSTOMER SERVICE!

I'm extremely disappointed with the level of professionalism and customer service I experienced at…read morethis OfficeMax location, specifically in the printing department. Earlier today, I came in with a laminating job that I needed completed the same day. I made that timeline very clear from the start. Tyler assured me that the job would be completed by 4 PM, which is why I agreed to move forward and paid for the service upfront. I even tipped Tyler as a gesture of appreciation for good customer service, expecting that my order would be handled responsibly. Unfortunately, I later received a call saying that the job cannot be completed until Monday. This is completely unacceptable. I came to the store early specifically to ensure the job would be done today, and now my schedule and plans have been disrupted because of a lack of follow-through. If I had known from the start that same-day service was not possible, I would have gone elsewhere. What makes this worse is that this seems to be part of a recurring issue at this location. Several recent reviews mention service and reliability problems, which suggests this is not an isolated incident but a pattern. OfficeMax is a national brand, and with that comes the expectation of professionalism, accountability, and dependable service. Paying for a service, being promised a same-day completion, and then having that promise broken is unacceptable and undermines trust in the brand. I would appreciate it if someone from corporate could contact me to address this situation. Please provide the appropriate corporate customer service or escalation contact so this matter can be resolved. I hope this feedback helps improve service at this location, as experiences like mine should not happen at any OfficeMax store.

I stopped in here to complete some office work. I need it done at SAP and the young lady Yvette was…read moreso patient helpful with me. It took me a while to get through the screens on my MacBook in order to print out my work. She was able to take her time and help me. I looked around and as always every time I need office supplies and school supplies it's here!

I have worked with South City Print for over 25 years. They are no longer only a first class print…read moreshop, but a strategic marketing firm as well. They are knowledgeable in web design and other facets of social media marketing. And, they are easy to work with.

South City Print - 834 Tyvola Rd Suite 110 Charlotte, NC 28217 April 10, 2023…read more On behalf of the Broward County Business and Professional Women's Network and the Southeast District of the NANBPWC, Inc. we would like to commend your staff at South City Print. We held our 54th Southeast District Conference March 16 - 18, 2023, and received superb service during our stay. I was personally responsible for processing our print orders for various conference items including badges, evaluation forms, and reports. I found the assistance we received from your staff at the copy center to be exemplary. Your staff was patient and helpful, and all items were promptly delivered. Namely, Jane Bolan, remembered our project upon several visits and went above and beyond to help adjust some of our print jobs. She even offered information to locate possible sponsors in the area for future projects. As a result, we have recommended to our Charlotte Club, there in your city, to use your services. I have posted our commendation on Yelp and would recommend working with you for all future conferences and meetings in the area. Please advise all of your staff on their team's performance success. Thank you. With Great Appreciation, Nikki Baker, BCBPWN President #NANBPWC

Love that they're open on Sundays! So helpful for those of us that work during the week. Santiago…read moreat this location is amazing - so friendly and efficient.

Thank you to Denise, I got my important documents scanned and sent to where they needed to go. She…read morewalked me through everything step by step because I am not good with a copier, a fax machine etc.!! So THANK YOU DENISE!!!!

I have been a UPS Mailbox Holder and Printing Services client for over 10 years. The staff is…read morealways friendly, accommodating, knowledgeable, and most important reliable. Having a personalized mailbox, I truly appreciate the warm welcomes, peace-of-mind security in|out bound delivery of packages, convenience, and affordability. Love the no box needed amazon returns. The In-House Printing Services is absolutely wonderful-- extraordinary customer service that is professional, dependable, and result driven. Thank you for all the advice|recommendations, and meeting those deadlines.

Charged nearly double! Robbed. Not only did employee number…read more176471 (no name given, no surprise) charge me an outrageous amount to ship two boxes a short distance, they also added inches to the dimensions, shifting the boxes into a higher pricing tier. Print out your postage and labels at home, or you are likely to pay $70 for something that should cost you $30 at this location. (They increased the box sizes and "billable weight" when keying in the order, be aware!!)

I am writing to express my satisfaction with the service provided by Mr. Tyler and Mrs. Kayla. On…read moreevery visit to this location, both employees consistently deliver exceptional customer service. As a frequent customer who regularly purchases promotional materials such as copies, banners, large posters, and other supplies to support my business, I appreciate the excellent service I receive. Due to the quality of service from these two employees, I intend to continue conducting business with your company. They are truly outstanding and, in my opinion, deserve a salary increase. Job well done Tyler and Kayla. I (Mr. Holland) truly appreciate all that you do!

Dynasty at this location consistently provides outstanding customer service. This is my second…read morevisit, and she has been extremely helpful both times with my printing needs. Henry was also very helpful. While the selection may be limited, the customer service here is by far the best I've experienced in Charlotte, NC. Definitely my go-to store!