I have purchased two laptops from Horizon and both times I have walked into Horizons , I have been…read moregreeted by either the owner or a staff member promptly. They explain every part of the laptop enduring you understand. They also take the time to show you the difference between laptops you are interested in purchasing. They offer a great 2 year warranty at an incredible price!! They stand behind their products 100%! I will only purchase my computer and laptop needs from Horizon! Great customer service and always a great price!! Sabrina

These guys are great to deal with, I have bought 2 laptops from them and they are awesome with I'm…read morenot a computer person and they are so helpful.

One of the gentlemen (Joe) who helped me purchase my Apple Watch was exceptional. He was very…read moreknowledgeable about the products they offered and Best Buy policies. Highly recommend this Best Buy location over others around the city. Thank you, Joe!!!

Horrible experience. We spent over $3,000 on items scheduled for delivery, only to have the…read moredelivery canceled an hour before arrival. They rescheduled, canceled again, rescheduled again, and then canceled for a third time. We finally canceled the order completely and went to Sam's Club instead, where we got the TV for nearly half the price and received 10x better service. Worst company experience we've had.

I had an external 1 TB hard drive stop working and took it to Firefold. They diagnosed the problem…read moreas a bad controller in the casing and replaced the controller/casing for much less than I had expected. I was operational in less than 6 hours. They are now my GoTo computer service company!

Super happy with the service here! I brought in my PC to get diagnosed and they said it'd take…read moreabout a day or so. I got the call on the day it was promised, and they said my motherboard was busted. Got that replaced and my computer's working like new again :) Also, the gentleman working there was kind enough to carry out my full tower for me, a whole blessing because it's too heavy for a small girl like me *phew! Besides that, their store looks nice and clean with a lotta tech options available whether you're looking to upgrade your pc or just buy some phone accessories. TIP: They have a law enforcement/ first responder discount!

Bought a referbrished laptop from them back in August 2021. By December 2021 it had already stopped…read moreworking. Just recently brought it to a repair shop and was told the motherboard shorted out. So basically I spent 350 dollars on a laptop that lasted 3 months. Not even worth repairing since it will cost 200 dollars for a new motherboard. Will never do business with this company again and I suggest you stay clear of buying laptops from them.

Awesome computer shop with a great selection and Knowledgeable staff. A+read more

They have taken care of our computer repairs for years. Reasonable price and a great staff and…read morevery knowledgeable.

They do a great job at reasonable prices. Friendly and listens to your needs and concerns. I…read morerecommend them for your needs.

I was referred here via Insurance claim to repair the broken screen on my phone. The technician who…read morehelped me (Noah) was very knowledgeable and professional. I was advised that my repair would take about 2 hours, but after 3 hrs I had not received an update. So I called them and SURPRISE my phone was actually ready. I was quite pleased that the service also included battery replacement. I am sure that I will use their service again/recommend it.

Called this morning at 950am and left a message. Called back at 1005 and spoke to someone…read more Explained my issue, phone type, broken screen, and asked if I could get in there today. He said if I could get there early he'd get me taken care of. I said I could be there in 30-45 mins. Great! I need a phone! When I get there I get the whole " so unfortunately.... Bullshit." You couldn't have called me to let me know before I drove 40 miles to get here? What a bunch of unprofessional and inconsiderate people here. I would not recommend this location.

Tyler is a professional at his best. He responded to my computer needs the same day I contacted…read morehim. I run a business and he understood my need to get back up and running. He took care of my issue promptly and I was up and running the same day. I expressed concerns when I go out of town I was unable to take my computer on a plane, he suggested getting a laptop, I never even thought of that. I now have a new laptop with all my needed data. Thanks to Tyler. His pricing was by far better than any other computer service in the area.

From the owner: A local home based computer repair small business offering excellent service and value without the…read moreoverhead of the larger guys. We offer Custom PC builds, PC upgrades, PC part replacement, Software issues, Virus and Malware removal, Data recovery and more. Not sure if we can help? Contact us today for a free consultation!

I found this gem almost by mistake when I wandered in to ask a question about a problem with my…read morecomputer which happened to be in my car cause I'd just moved to Concord from Connecticut. The tech was very knowledgeable and helped me right there on the spot for an unbelievably reasonable price! Now I've lived her for over five years and still I only go o FireFold! They are very friendly and chill. I love all their personalities. They even answer my silly questions with respectful responses. I hunted them down when they moved and I didn't see them at previous location. I'm relieved I found them on Poplar Tent near Harris. Great service. Fast turnaround. No gimmicky fast talk trying to sell me something I don't need!

Firefold is hands-down the best place in the Charlotte area for all of your networking needs…read more Everything that I have purchased here has been top quality and the customer service is outstanding. Jennifer was very helpful. She was knowledgeable about the inventory and was a pleasure to deal with! I have been ordering materials for side projects for a few years now, and it is safe to say that they have EARNED a customer for life.

Gary started helping last year and then sold us 2 computers that are having major issues and…read morecausing problems over and over. We have reached out over and over for months - not even a response on his promised warranty and service commitments!!

Great guy, clean service, fast transactions, no complaints…read more When we met the guy was friendly and professional

I have been working with Tom Hall of Computer House Calls for over 25 years. He is great to work…read morewith. He always returns my calls promptly and has great hours covering most times you would need him. He comes right to my home office and gets any problems fixed quickly. His rates are reasonable and he is always available by phone to answer a quick question, like "why is my printer suddenly not printing"! I use him for business and personal services and have referred him to my friends and associates and everyone has been very happy with his services. HIghly Recommend!

From the owner: I am Tom Hall and I am Computer House Calls -- Providing Technical/Computer Support Since 1994 - I…read moream available 7 days a week, mornings, afternoons, and evenings. In a pinch, even nights. I only sell service, which I charge by the working hour, half hours after the first. And I only do house calls. There are no upcharges, no travel time, no contracts, and no strange costs. I charge $100 per hour, and my goal is to be fair to you. If you cannot afford the price, call me anyway. I'll see how I can help you. - All of my Customers get FREE and UNLIMITED phone support. All questions are important. No Problem is too small. The only call you will regret is the one you don't make. - Who ya gonna call? Call Tom first (704) 549-4334,