I have been working with Tom Hall of Computer House Calls for over 25 years. He is great to work…read morewith. He always returns my calls promptly and has great hours covering most times you would need him. He comes right to my home office and gets any problems fixed quickly. His rates are reasonable and he is always available by phone to answer a quick question, like "why is my printer suddenly not printing"! I use him for business and personal services and have referred him to my friends and associates and everyone has been very happy with his services. HIghly Recommend!

From the owner: I am Tom Hall and I am Computer House Calls -- Providing Technical/Computer Support Since 1994 - I…read moream available 7 days a week, mornings, afternoons, and evenings. In a pinch, even nights. I only sell service, which I charge by the working hour, half hours after the first. And I only do house calls. There are no upcharges, no travel time, no contracts, and no strange costs. I charge $100 per hour, and my goal is to be fair to you. If you cannot afford the price, call me anyway. I'll see how I can help you. - All of my Customers get FREE and UNLIMITED phone support. All questions are important. No Problem is too small. The only call you will regret is the one you don't make. - Who ya gonna call? Call Tom first (704) 549-4334,

Completely unprofessional. I left my Samsung Odyssey G5 gaming monitor with the owner, Tyler, on…read moreJanuary 24th to fix the jog button. The last time he gave me any kind of update was February 25th; since then, it has been total radio silence. Multiple attempts to get in touch have gone completely unanswered. Taking months and ghosting a customer over a menu button repair is ridiculous. At this point, he is just holding my property hostage--and to be clear, it is still my property. It has not been sold, abandoned, or surrendered. Tyler, check your messages and give me my monitor back. Avoid this shop.

Tyler is a professional at his best. He responded to my computer needs the same day I contacted…read morehim. I run a business and he understood my need to get back up and running. He took care of my issue promptly and I was up and running the same day. I expressed concerns when I go out of town I was unable to take my computer on a plane, he suggested getting a laptop, I never even thought of that. I now have a new laptop with all my needed data. Thanks to Tyler. His pricing was by far better than any other computer service in the area.

Called this morning at 950am and left a message. Called back at 1005 and spoke to someone…read more Explained my issue, phone type, broken screen, and asked if I could get in there today. He said if I could get there early he'd get me taken care of. I said I could be there in 30-45 mins. Great! I need a phone! When I get there I get the whole " so unfortunately.... Bullshit." You couldn't have called me to let me know before I drove 40 miles to get here? What a bunch of unprofessional and inconsiderate people here. I would not recommend this location.

I came in for a charging port cleaning because I suspected there was debris causing charging…read moreissues. They completed the service in about 10 minutes. Unfortunately my phone still seemed to have trouble charging afterward (probably a deeper issue than just being dirty), so they didn't charge me for the cleaning. Great customer service!

I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

Jessie was awesome, knowledgeable and has the best customer service I've seen in years. Got my…read moreissues on both laptops resolved quickly and very efficiently. I am very pleased.

I had an external 1 TB hard drive stop working and took it to Firefold. They diagnosed the problem…read moreas a bad controller in the casing and replaced the controller/casing for much less than I had expected. I was operational in less than 6 hours. They are now my GoTo computer service company!

He was great. Knowledgeable, nice guy. Reliable and magical when it comes fixing computers…read more His prices were great! I would use him again! He travel to your home and that is a big plus.

From the owner: Onsite, personal repair of your TV and Computer equipment - at home, or at your business, we come…read moreto you for your electronic repair needs.

Great guy and great service. Was upfront with cost and did not exceed the quote with additional…read morecharges. Was quick to fix my computer and even took time to explain what was done, but also answered any additional questions.

Was experiencing a complicated software issue which I couldn't resolve on my own. Laptop could not…read morefind or connect to wifi. Contacted Charlotte PC Works who, same day, evaluated, diagnosed, and corrected this issue and a couple of others of which I was unaware. This small, local, family owned and run business is exceptional. Fast, knowledgeable service from a friendly professional in my area for a great price. What more could you ask?

They have taken care of our computer repairs for years. Reasonable price and a great staff and…read morevery knowledgeable.

They do a great job at reasonable prices. Friendly and listens to your needs and concerns. I…read morerecommend them for your needs.