They do not have access to the Naval Base as they advertise.........Don't offer a service you…read moreCANNOT provide!

After waiting for 5 hours for AAA to send someone to jump the dead battery in my truck, I called…read moreScott's. I was serviced and ready to go within an hour. Great service! The next time I need help, I won't be calling AAA. I'll call Scott's!

Service came within half an hour and were very friendly. Insurance paid for the tow and the price…read morefor repairs were very reasonable.

This business is awful. I purchased a John Deere 970 from him via a former employee i will refer to…read moreas Jennifer B. I paid Jennifer 800 as a down payment for the tractor via paypal and another 1,400 for the towing to my property and a finish mowing attachment. I was thankfully on a zoom meeting for work when the 3,500 in cash was excanged for the purchase and this was witnessed by multiple people thankfully. Doug assured me that a bill of sale and a salvage title would be coming. Nothing came. His former employee Jennifer B then with the help of her mother Sherri M co-conspired with Doug and produced a salvage title in Jennifer B's name and she removed the item from my property and parked it across the street at her mother's property with the so called "proof of ownership" and the blessing of the Gilchrist County sheriff's department. THESE PEOPLE ARE AWFUL AND BE VERY, VERY CAREFUL DOING BUSINESS WITH THEM!!!!

Fast; friendly; economical Would definitely recommend this…read moreservice; will keep in mind for future

Guys picked me up of I10 at 1 am. Dropped my car off at shop the. Gave me a ride to safe spot to…read morewait for. Y wife to pick me up. Fast response and reasonable fee. Professional flat bed took great care with my Audi Q7!

Ronnie is the best ! Hey He you sold me the 2 best vehicles…read moreI ever owned. Even when the J fell off the grille and I had an 'Eep' he took me in as an Emergency and I left with a Hunter green Jeep again. Great customer service even in the mid 1990s . He's always been a good guy.

Have had work done here a couple times on multiple different vehicles. Always good work, good…read moreservice, and fair value.

I have been a longtime customer because of the timely, professional and reasonable charges for work…read moredone by the staff at this auto repair. I have had several make and model vehicles of mine or family successfully repaired. ​

These people are honest mechanics and they won't try to scam you. I came here to get a second…read moreopinion about a quote I got to fix my rear suspension and they told me I didn't need it and all I need is a coolant flush, an air filter and an engine mount. This guy has so many long time clients he even remembers their first name and I will keep coming here as long as I am in Gainesville. If you want an honest mechanic who won't swindle you then come to this place!

A piece of tire on 301 went though my front end and into my radiator, called AAA for a tow and…read morewaited hours with no update on a driver heading my way. Waited until about 1120pm and called spratlin towing. Arrived in less than 15 minutes from my call and was the nicest guy to deal with. Towed my vehicle for a great price at the time of night, took care of my brother and girlfriend who were in my car with me and gave us a lift to safety off the side of that dangerous highway. Cannot recommend spratlin enough. Super nice, took care of my car, and my family. Thank you a million. Would've sat there for 12 hours as AAA called me back at 11am the next morning asking if I still needed assistance. Spratlin all the way if you ever have any issues in that area! Don't hesitate to call this company.

Amazing experience! Great customer service, very friendly and knowledgeable staff. Very trustworthy…read moreestablishment. Thank you so much I would highly recommend!

Extremely friendly, great customer service, and I was able to bring my car in same day I called…read more They weren't able to fix the issue with my car but could recommend someone who could. Thank you for being trustworthy and honest! Would highly recommend bringing your vehicle here.

Just moved to the area and took a gamble with Emmitt's dropping my truck off. It was squeaking like…read morecrazy and figured I'd need new shocks/struts and ball joints because of random popping. Set an appointment for Tuesday at 8am, had to drop my truck off early because I was leaving town for work. Matt called me Monday evening and said he already looked at everything, just needed some grease and said I've still got another 6mo/year out of ball joints and to not worry about replacing them yet. Went in expecting to pay close to $1000 and left with a $30 bill. Any other shop would have definitely taken advantage of that situation. Emmitts has earned all my future auto repair business.

I'm gonna keep this review as short and to the point as possible and review this company in two…read morecategories: customer service and punctuality. 10/10 in both. He even pointed me in the direction to get a new tire that didn't cost me an arm and a leg. I cannot thank the man who helped me today enough.

Great service! Highly recommend Jay.read more