Dr. Broker totally misdiagnosed my sister's condition, which was obvious to another ENT specialist.read more

My husband had an upsetting experience during an appointment this week, with staff not taking…read moreCovid-19 safety precautions seriously. Although he was told to wait in his car until his appointment time in order to avoid other people in the waiting room, he still had to sit in a waiting room with three other patients. Then, although the guidelines on the website clearly state that everyone in the office - staff and patients - are required to wear masks, the receptionists at the front desk were not wearing them. When he went in the back for allergy testing, the nurse sat in a small exam room with him for 20 minutes (presumably to make sure he didn't have a severe reaction to anything). She sat with her back to him (looking at her computer) the entire time, and when she turned around, he realized that she had taken her mask off. She put it back on when he asked her to, but by that point, the damage had been done. She had been sitting in a small enclosed room, less than 6 ft away from him, with no mask for 20 minutes, which is enough for covid transmission if she happens to be an asymptomatic/presymptomatic carrier. We are a high-risk household, and we are absolutely livid.

Purchased Oticon's top of the line hearing aides to replace a 6 year old pair that were failing…read more Paid full price ($6,000) as I had no insurance. When initially fitted, they used the results of a 5 month old hearing test. The new ones didn't sound right, so I made a second appointment and insisted on a new hearing test and reprogram, which they did. Still wasn't satisfied since my old set still worked better. Made a 3rd appointment and was told one of the hearing aides was missing data for several frequencies. Even after 3 efforts, I still didn't think they were right. Gave up and paid a different audiologist to perform a hearing test, erase the previous programing completely and reprogram them. It was his opinion that they were programmed by amateurs. Not only did the reprogram result in the new hearing aides working better than the old, I was told one of the domes was the wrong type, and that a separate program could be added to reduce background noise to enhance speech--a major problem for me. This program was added as a 5th program. Main Line only programmed 4 channels, one of which was totally useless. My visits were with 3 separate audiologists, 2 of whom had another person stop in to help. The audiologist I worked with in the past no longer worked there. I was a patient for at least 8 years and purchased my last set from them. Until last year the service was satisfactory. Something clearly changed. It troubles me to have to write such a negative review, but I don't want anyone to go through what I did. Roy T.

EXPENSIVE TESTING FOR INCONCLUSIVE RESULTS Billing: was told…read moreaud proc. testing would be covered by insurance, it was not, leaving me with large bill and no adjustments Diagnosis: was told there was an issue in first meeting and then when I asked follow up questions the doctor changed his mind leaving me not knowing whether there was a problem or not.

Jennifer is outstanding! She walks me through the process and works with me to make sure I'm not…read morejust hearing well but also am comfortable. I'm so glad I found her!

Jennifer is great! Very professional and helpful. She worked with me to help me try out the…read morehearing aids and has been a great support for several years! I wouldn't go to anyone else.

I've been to many other hearing aid businesses due to my job, and this one is by far the best. They…read morego out of their way to find solutions that work for your unique home and work situation. Their hearing aids and accessories, and the education they provide on using them, is superior to other places. They are a truly caring team, and I'm glad I found them.

Dr. Liliana Piccinini is a very competent audiologist who makes things understandable for her…read morepatients. I'm not new to hearing aids. I've worn them for 28 years. It was impressive to watch how Dr. Piccinini and her assistant kept tweaking my latest hearing aids' settings until they achieved the best possible hearing for my worsening hearing loss. Kudos to them!

Professional thorough respectful timely knows there business. I would recommend to another person.read more

From the owner: Dr. Rachel Clark received her undergraduate in Audiology from Kent State University in Kent, Ohio…read moreand her doctorate in Audiology from Salus University in Philadelphia, Pennsylvania. Before opening Clark Audiology, Dr. Clark worked in a private practice setting in Flourtown called Hearing Health Professionals. Her experience has been in private, hospital and ear, nose and throat settings before opening her private practice in 2010. She is licensed by the State of Pennsylvania in Audiology, is a fellow of the American Academy of Audiology (AAA), and is a member of the Academy of Doctors of Audiology (ADA).

Dr. Lish and crew are absolutely amazing, I am never disappointed when I need support or supplies…read moreto keep my hearing in check. I've been a patient for at least 10 years and feel like I hear better now than before I had hearing aids!

The system made me give at least one star or I couldn't leave a review…read more I had the mistake today of talking to a Cris female) today 12/23. I bought top of the line Oticon hearing aids a number of years ago. I paid $6,000. Should have taken care of them. My hearing aids are out of warranty. I sincerely let my aids lapse. . Now Im experiencing more hearing loss. Marianne Mculogh the owner told me I could send them back to Oticon to refurbish them. She told me it would cost about $90 to send them back. Oticon would Probably have to charge me more to fix them. Cris said I had to layout $495 to send them back. She outright lied to me. Audiology and Hearing aids has good reviews . Maybe now that they are a chain called Living Well ( corporate America destroys people once again. )they start to take advantage of people, especially senior citizens like me. I called Oticon to express my dissatisfaction and the lady at Oticon offered to give me other hearing aid places to go and will file a complaint against Audiology and Haring aids, I spoke to a Monica at Oticon customer service. I also explained my batteries used to go one at a time...I would replace one battery on Saturday, for example and then on Tuesday for example I would haven't replace the other ones . Monica said it's possible that some batteries might be older .It never fails, hearing aid stores try to cheat people and this is one example.

Dr. Doughterty at Center City Hearing is the best! I have hearing aids that are good, but pretty…read moreold now. I have had them for a number of years, and she is willing to spend time with me keeping them clean, up to date and in good shape. When one had to be sent for repair, I had top of the line demo replacements until mine came back. There was never any pressure to upgrade my old equipment! I can't speak highly enough of D. Doughtery who is a true professional who is generous with her time and expertise!

From the owner: At Center City Hearing, Dr. Dougherty provides patients with hearing testing and comprehensive…read morehearing aid services. She is committed to finding solutions that work for individuals' unique lifestyles and goals.

Rebecca the audiologist is excellent and so is Lucy. Very knowledgeable and is very patient…read more Dealing with elderly patients can be difficult but you would never know it from their demeanor. Highly recommend!

Highly, highly recommended. My mother just got a hearing aid - and got her life back!…read moreWe were referred by a family friend and my mother's insurance company. On our first visit, Cheryl did an exam on my mother but told us to go see an ENT because she had some concerns. I was so impressed because rather than just try to get a sale, she wanted us to get help. We went that route and gained a better understanding of what was happening with my mom. We returned and she did the testing and fit my mom for her hearing aid. Today we picked it up and voila! Office is clean and bright; they are efficient and friendly and sweet, and more important, knowledgeable and up to date with technology.

Certainly a five star service. I am very pleased with my hearing aids and the excellent service…read moreprovided. Would recommend Paoli Advanced hearing Care with Tara Fogel and her assistant Carol. A very pleased customer, Marion Angelini.

Dr. D'Alessandro and Dr. Flaherty are both wonderful. I wasn't sure about hearing aides as I was…read more"only" 38 when I first went to see Dr. D'Alessandro and had been suffering with mild hearing loss my entire life. I was getting frustrated with not being able to always hear what people were telling me and decided it was time to look into hearing aides. I have a not so common type of hearing loss and Dr. Flaherty was so patient with me as we explored different styles to find something that works. Scheduling appointments has been easy and Dr. Flaherty has been communicating with me by e-mail which is great. I highly recommend their practice for anyone needing hearing aides.

Good morning I would…read morelike to personally thank the staff at Hear well again centers in Newtown Square Pa. They were without a question wonderful. I took a relative to see them who is some handicapped. She has trouble understanding things that are said to her. Not only was the staff understanding but took it upon themselves to fix her hearing aids, tell us what the next steps were in order for her to alleviate the problem completely and then did not charge us. In my personal opinion more places should be like that. A class act. Sincerely Anthony Matteo

The Newtown Square Hearing Well Center is fabulous! I have nothing but positive things to say…read moreabout them. Monica, the PCC was amazing during all of my interactions with her. She made the appointment and insurance process so easy! Tori, the Audiologist, is really knowledgeable and walked me through my hearing exam and which hearing aids would be best for my current lifestyle. I highly recommend them!