My mom is 90 and needed her hearing evaluated. I called Covington Hearing Associates. Leighann…read more(sorry if I spelled it wrong) was so sweet and helpful. She set us up with an appointment and that didn't have to wait weeks. When we arrived at the office, we were greeted very warmly. Dr. Shriver was great at explaining what the tests were and why they were important. She happily answered our many questions. A few days later, Mom was fitted for hearing aids. Again Dr. Shriver was excellent at explaining everything we needed to know. She took time to listen to our questions and concerns and answered them in a manner that was easy to understand. I highly recommend Covington Hearing Associates. We also found that the cost was much gentler on the budget.

From the owner: Covington Hearing Associates, LLC is fully committed to helping you improve your quality of life…read morewith superior hearing. We focus on providing excellent hearing healthcare for anyone from school-age.

Have you ever fallen into the weird dark side of YouTube and spent hours watching videos you…read morewouldn't have watched otherwise? I was watching a Buzzfeed video and stumbled upon an ear wax extraction video and the dark hole began. There's something really satisfying (albeit gross) watching ear wax being removed from people's ears. I was always interested in getting it done, but I thought it was too expensive and didn't think I needed it done. BOY WAS I WRONG. For the past week and a half, my right ear was super clogged and it was really hard to hear out of that ear. Usually, if I leave it alone, the problem resolves within a couple of days, but unfortunately it seemed like it was getting worse. I tried using ear wax softeners, but that didn't really clear up the problem either. I was tired on not hearing clearly and felt like I was annoying people by asking them to repeat things over and over, so I decided to finally bite the bullet and get my ear wax removed professionally. I sent a request for information about their services on Sunday night and received a phone call from their office on Monday morning. Super prompt service! I was able to schedule an appointment for the next day (today). Insurance doesn't cover ear wax removal, but the prices are very very reasonable. It only costs $30/ear but the results are well worth it. The doctor will take a look to see whether you have to do both ears or not. Although I was only having trouble hearing out of my right ear, I decided to get both ears done because I was already doing one ear - why not do both? The process was relatively quick - less than an hour to clean out both ears. The doctor explained the process beforehand and made sure I was comfortable the whole time. It is a little uncomfortable with the suction so close to your ear, but it's surprisingly very therapeutic in a weird way hearing the ear wax being extracted. As soon as she removed the ear wax from my right ear, I could instantly hear better and a whole new world opened up. After she removed the left ear, everything sounds 10x clearer and I'm disappointed I didn't do this earlier! Even though I wasn't having problems with my left ear, it was surprising (and really gross) to see how much old ear wax was in my ear. I'm not sure how I could even hear with all that junk in my ear. I highly recommend everyone to get your ear wax professional removed at least once if you can. I can hear things so much better now (it's actually jarring how loud things are now) and it's relatively inexpensive considering the benefits that come with it.

I was very pleased to find out about this practice yesterday and was able to be seen today to…read moreremove impacted ear wax in both ears. The whole process of becoming a new patient, the online forms, and the cheerful welcome by Brandi at the front desk made for a great first impression. Dr. Ali in the Decatur office is terrific: he very patiently, skillfully performed what can often be an irritating, anxiety-laden procedure using micro-suction and water flushes - he did a thorough job with minimal discomfort. I appreciated his questions, comments and instructions as he was both warm and kind. I will go back when this procedure is needed again and would definitely consider AHA for any other hearing-related needs. I'm a very satisfied patient - thank you!

Basically charged over $300 to take a metal tool to dig in my already irritated ear, no xray to…read morecheck for the real problem, wasted time after waiting over an hour. At least they validate parking ‍

Do NOT waste your time and money with this unprofessional office! I cannot STAND doctors and…read moreoffices that have no regard for their patients, our time, and money. TWICE I was supposed to have balloon sinuplasty procedure with Lisa Perry-Gilkes and TWICE they messed up. I've been trying to have this procedure done before the year is over as I have reached my deductible and OPX with BCBS for this year so everything is free for me until 2022. My allergies have gotten worse causing me terrible sinus pressure and pain, chronic sinus infections, ear pain, etc. I had one of my sinuses done with a different office already. The first time I ended up canceling because I ended up in the hospital extremely sick. When I got out I tried scheduling again and the woman that was supposed to put me back on the schedule never did nor did anyone ever contact me about it. Come to find out she quit and that's why. I called requesting to speak with the manager (can't remember her name but I have spoken with her before) that is over the office about that issue. I could never get in contact with her which is a MAJOR issue with this office and alot of their negative reviews confirm this. You have to call MULTIPLE times to speak with management and they'll lie and tell you they'll call you back and never do. It's a game of phone tag with these unprofessional clowns. So I scheduled again to go in for another suspected sinus infection but again to have the balloon procedure. Drove all the way there in the rain (15 mins so not bad), waited an hour and a half, only for the rude front desk woman not tell me Perry was running late. I asked the woman multiple times what is the hold up but she wouldn't tell me or even give me an estimated time of how much longer. Everyone that came before and after me, including the woman that had been there 2hrs, were seen and left. I think Perry was deliberately making me wait. I walked out and I again called and attempted to speak with the manager about that but they wouldn't get her on the phone. A few weeks later I ended up speaking to Kacey Phillips who said she was the director of the surgery department/facility and you couldn't go higher than her. I told her what happened but that I wanted my gas money reimbursed for my time wasted. If a patient is running late they have no problems refusing to see you or will charge outrageous fees for late or missed appointments and even appointments not canceled "on time". When you call the annoying automated lady tells you to show up on time so doctors can spend enough time with you lol. They don't show you the same courtesy they demand of you. That morning "Dr" Perry made a woman wait over 2hrs to be seen and another patient was turned away for not having her insurance card and it was an allergy injection visit. The patient drove from Jackson but front desk chick didn't care. After that patient left I still wasn't called back and I got tired of waiting and walked out. Kacey, at the time was nice, explained one of the girls was no longer there, apologized, and asked me to give them another chance to make it right. Stupid me did and I went to that bogus nurse visit. They were supposed to call me back about medications for the procedure after I went to my pain doctor. They had Ashley call me to tell me Dr.Perry wasn't going to perform the procedure and that it's better if Dr.Livermore does it under general anesthesia. At first that's what I wanted but decided to just do it in the office and get it over with. FYI I've already had one sinus done and it wasn't bad. It's just weird hearing your bones crackling as they break them. Plus I have anxiety but you are given anxiety meds as part of their med combo they give you. Anyway I told Ashley no and I am NOT consenting to a surgery under general anesthesia and have to go through the whole process all over. Meeting with a new doctor and one that has bad reviews, having to have another nurse visit, do a hospital pre op, etc etc. It would just unnecessarily prolong it into 2022 and it wouldn't be free anymore. I called to try and speak with Kacey and she never returned my call wasn't surprised. I sent Kacey an email a week ago and she ignored that as well. Yesterday they had a 2nd woman in Dr.Livermore's office call me to schedule the surgery. I again told her no I am not wanting to go under general anesthesia and that if Dr.Perry doesn't want to do the procedure then she needs to have the overies to call me and tell me and stop wasting my time. The woman said she would find out what is going on and call me back. Not expecting a call back given their track record. I spoke to Livermore's surgery scheduler Latisha a week ago and told her the same thing. She said she would have Ashley call me but of course she never did. I am DONE with this place, their incompetence, and unprofessionalism. I'd advise others to run away and not do business with this awful establishment and Dr.Perry.

Wonderful staff and fantastic Doctors. Scheduling an appointment was easy and they got me in…read morequickly. As a new patient a couple of years ago they gave me excellent support even though I had purchased my hearing aids from a different audiology clinic. And when it was time for new ones they let me test drive different models for a couple of weeks so I was sure to get the right ones for my needs. Would give six stars if that was an option.

Great customer service. All the staff go above and beyond to make sure you get the best experience…read morepossible. Wonderful care!! Love. these people!!

Most thorough hearing test I have ever had in 32 years! Did a great job of explaining everything!read more

From the owner: Specializing in: - Hearing Aids-Parts & Repairing…read more- Hearing Aids & Assistive Devices - Audiologists - Hearing & Sound Level Testing

Very friendly staff. Very thorough exam. Also thorough explanation of results and follow up neededread more

Dr. Hannah Jones did a great job assessing my 85-year old Moms hearing. She was very professional,…read morepatient, compassionate and kind.

For about two years, my wife has had a relationship with North Georgia Audiology & Hearing Aid…read moreCenter. In academic terms, we would give them an A+! Dr. Allen, Ms. Liz and the staff are highly professional and very friendly. We've been impressed with their diligent follow-up and attention to detail. The office in Johns Creek is immaculate and we are always greeted attentively. Most importantly, my wife's hearing aids are working very well and, when necessary under the Concierge Program, adjusted appropriately. We highly recommend this practice!

These guys are the best. Great, friendly routine care and always fit you in in case or emergency…read more Very competent and knowledgeable, had damage to my hearing aids several times and they were always able to make repairs the same day. Can't recommend them enough.

I received primary health care here, and was very pleased with the care I received. Everyone I…read moreencountered was very pleasant and professional. The physican examined me thoroughly, addressed problems that others overlooked, and prescribed a plan of care that I thought was very appropriate(being a healthcare provider myself). Executed my care plan so that I could leave the office and head to the pharmacy to implement my care. Very pleasant, and compassionate experience. I thought someone cared.

This place use to be great!!! It sucks in there now. The last two times I went they had another…read more instead of mine. I waited three months for a referral. When I picked up the referral finally they didn't even ask me for ID just handed me the paperwork. I see Dr. Richardson and she is great but now I have to go find another primary care facility. I will not be going back. The office staff in the front & the back talk like they are in the streets. Inappropriate conversations. They no longer do walk-ins and that was 1 thing I liked. I don't care how long I have to wait. I understand because I know others have appointments. I just wanted to be seen. Today, I was told no I could drive to Stockbridge or come back tomorrow. I guess I will end up on a virtual call. I waited to go because I didn't want to go to the ER on Christmas Day. SMH!!!!