My father and I visited Ears-Rite for our hearing needs. I found the staff to be very…read moreprofessional, courteous, and knowledgeable. Unlike Sams and other big box stores, this is a small business that can provide focused and complete attention to the customer. The location is very convenient- the storefront is in a strip mall, and the walk to the door is very short for handicapped individuals. Roberta Sinclair and her team are the best! This is a five star operation all the way!!!

you will not find a better hearing health provider. Family owned and operated by people who truly…read morecare.

I got my first hearing aids ever here in Dec. 2019. What a life changer! Keith diagnosed my loss…read moreand tailored the devices to my hearing problem. They offer several brands of aids and are on top of the latest technology and research, not being locked in on one particular brand. The staff are very knowledgeable, pleasant and interested on helping. There is never a rushed feeling. Now I don't keep asking people to repeat things, tv is at lower volume and I am better able to follow conversations. I believe that using this professional company has been vital for my successful treatment which is why I keep going back for check ups and "tune ups".

Dr. Michael Serrano has been my optometrist for more than a decade. My correction is challenging…read morebecause I have had multiple surgeries. My pupil is significantly misshapen. I wear a combination of contact lenses, glasses, and bioptic glasses. Dr. Serrano has applied his superior professional knowledge and tenacious persistence to optimize my multiple prescriptions. Thanks to Dr Serrano I now have the best corrected vision I have ever had since my latest surgery. Many of Dr Serrano's patients are children. I have seen how joyfully he interacts with them and how warmly they respond. The entire staff is very child friendly, including the canine goodwill ambassador. I am in my seventies, have moved often, and have received optometric care from many excellent optometrists. Dr. Serrano is by far the best - period.

I had a great experience at Dr. Serrano's office. When I called to make an appointment for a…read morecheckup, Sharon was able to help set a date right away for that same week. When I had asked about a few concerns over the phone, Sharon checked for me by asking Dr. Serrano right away while I was still on the line. The office easy to find, close to I-85, with easy free parking. The waiting room and treatment room was clean and up to date. They brought me back right on time for my appointment. Dr. Serrano was friendly and listened carefully to everything I said. I felt that he was very thorough in his exam. He explained what he was doing as he went along so there were no surprises. I recommend Dr. Serrano and his team. I will be bringing my wife for her checkup as well.

I had PRK lasik done with Diamond Vision in July 20'. Best decision I've ever made in my entire…read morelife. Found this place on Groupon and was skeptical at first since it was on Groupon. They are more than likely only on Groupon for exposure because this place is top notch. Every staff member I encountered here was great. To be honest if it wasn't for Michelle I probably would've never been brave enough to do it. She is beyond thorough at explaining what to expect the day of surgery. On the day of my surgery Dr Stetson walked in to introduce hisself. He spoke with me and my mom. I was very surprised they allowed my mom to come back for this part since I did have my surgery during "Covid times." So glad they did tho. I was so nervous I thought I was gonna walk out of there. Michelle walked in the room and told me everything was gonna be fine. Dr Stetson did a good job at telling me step by step exactly what he was doing every step of the way. He has a calm and reassuring voice. I would choose Diamond all over again if I had to. I followed my aftercare instructions to a t and had no problems. Hope this review helps give someone that push they need to have lasik. Best decision of my life!

I had PRK performed on both eyes, one week ago and feel like this was the best place to get it…read moredone. I have entertained the idea of getting LASIK years ago, but after finding out that I was not a candidate for LASIK and had to get PRK instead, I was turned off. The recovery period was quite frightening. But one morning while listening to the Bert Show, he mentioned that he was going to Diamond to get his eyes redone. I researched the company and was impressed by the reviews. I scheduled a consult and things just took off from there. I had a consult on a Tuesday, and was getting surgery on that following Thursday. I will admit that Chris is a little overzealous and pushy with his selling technique, but everyone in the office is very pleasant and knowledgeable. To add to my sense of security, my eye doctor, Dr. Warstadt was able to vouch for one of the doctors at Diamond (Dr. M. McKibbon), stating that he is aware of her skills, so much so, that he tried to hire her. The office itself is clean, they use state of the art technology, and they welcome you with snacks and drinks. I was so nervous about the procedure, but it was not painful and they did everything they could to keep me relaxed, During the procedure they offered me stress balls or a Falcons teddy bear. I opted for the bear. After the surgery, I was still feeling overwhelmed so they let me rest feet up as long as I needed and brought me an ice pack, water and offered me a blanket. I felt cared for and not rushed. I really appreciate that. Before, during and after, I have been able to ask any and all questions that come to mind, and they make it a point to answer each question thoroughly and clearly as possible. Also, the post-op schedule they give you is awesome, It works well for my type-A personality, with check boxes to notate when you take your medications. I would definitely recommend Diamond and Dr. Stetson to anyone who is interested in eye surgery. P.S. Chris knew that I am a fan of the Bert Show and purposely scheduled my surgery for around the same time as Bert's so I could meet him! I met Bert,and he is a sweetheart. I was hesitant about typing this because I don't want to seem like a crazed stalker fan, but I decided to post anyway to show the extent of service that Diamond is committed to. So think of me as you may, but know that Diamond is top-notch!

Dr Kelly is so very passionate and knowledgeable about human anatomy and corrective procedures to…read morerehabilitate patients.

I've been coming here for four months now and I have regular visits scheduled. I can't say enough…read moreabout the care I receive each time I see Dr. Kelly (and staff). They are warm, conscious, caring, present, helpful and detail oriented. Going in feels like MAJOR must-needed self-care and self-love. I KNOW I'm going to feel incredible after each visit. He truly takes his time with each appointment and I usually spend 20 minutes on the biomat afterwards to allow my body to integrate the adjustments. Dr. Kelly is a holistic practitioner through and through. He's checking in with my diet, any potential stressors in my life and always seems to have the most compassionate and helpful advice to share to get my body into alignment. He believes in miracles. And I do too. That's the main reason why I align with his work. THANK YOU SO MUCH; you are an integral part of my team. PS. Asha and other beautiful ladies are incredible.

If you are looking for a "Spectacular" eye exam experience, this is the place. the staff is…read morefriendly and professional. Dr. Washington is very thorough and quick. I can truly say this was the best experience I have had with an optometry experience. They not only cared about the health of my eyes but my pocket as well.

When I tell you this office is so professional, courteous, kind, respectful and any other word you…read morewant to positively say about them. To say that they have a client for life is an understatement.

Awesome provider services. Friendly staff, above and beyond explanation of test results. Great…read moreplace to consider for all your imaging needs.

Everything from making appointment to having the procedure done went smoothly. Staff were…read morefriendly, and efficient. Definitely recommend!!!

On 6/26, I called to schedule a hearing test after being referred by my ENT, who had already sent…read moremy records. Michelle confirmed my BCBS insurance information, scheduled my appointment for 7/6 at 3:00 PM, asked about the reason for my visit, and emailed me new patient paperwork, where I entered my insurance information again. At no point during that call--or afterward--was I told that I would be considered a self-pay patient. I arrived 30 minutes early for my appointment, checked in with Michelle, provided my insurance card and ID, and waited to be seen. At 3:00 PM, Adam brought me back, reviewed my medical history, and discussed my symptoms. In the middle of the appointment, Michelle interrupted to speak with him privately. He then returned and informed me that I would have to pay nearly $200 out of pocket because I was listed as self-pay. Confused, I explained that I have BCBS. Adam seemed surprised and said Michelle had marked me as self-pay. When we went to the front desk for clarification, Michelle spoke to Adam--not to me--and claimed she had already explained my insurance exclusion over the phone. That never happened. If I had been told I would be responsible for the full cost, I would have made other financial arrangements or scheduled elsewhere. Even while I waited in the office for 30 minutes before my appointment, no one mentioned I had been listed as self-pay. Michelle was dismissive, rude, and unwilling to take responsibility for the miscommunication. She never apologized and instead had an attitude throughout the interaction. Adam, on the other hand, sincerely apologized for the situation. I understand that insurance policies and exclusions exist. My frustration is not with my insurance--it's with the complete lack of communication and professionalism. I left in tears while dealing with an ongoing medical issue because the office failed to communicate important information before my appointment. My time was wasted, my appointment never happened, and I was treated with a lack of compassion when I needed help the most.

Dr. Vaught is kind, caring, compassionate, and the epitome…read moreof professionalism. He never tries to push purchasing supplemental aids, but is knowledgeable about the latest technology that could be helpful to the hearing impaired. D. Burley