I'm a longtime client. Terrible service since ownership changed. Phone calls neglected…read more Appointments forgotten about. What a pity...

Called marco glass and they immediately sent a guy over to take pictures for estimating price of…read morecorrecting a frameless glass shower door that had slipped in its hinge due to old gaskets and needed to simply re mounted in same hinges with new gaskets. That was the end of my positive experience. Days went by and no call back so I called them. Receptionist had no information on my situation or even a record that I called. Took down my info and days later no call back. I call again like I'm glutton for punishment. They schedule a visit between 10 and 11am to fix the shower door. 1145 comes and no call or visit. I call again. No answer except recording. They call back at 12:30 and tell me 1pm. Then call back and tell me 2 pm. Oooookay fine. So they finally arrive at 2:30pm (the same guy who came and took pictures) and go to work. The invoice does clearly state they aren't responsible if glass breaks due to my asking what if it breaks over the phone. About 90 minutes later and I go in to inspect. For some reason the installer flipped the door upside down and since the room isn't perfectly square a 1/8 difference was cut in door width top to bottom to get a nice square finish when it was originally installed. Flipping the door now causes a ridiculous gap at bottom and nearly touching at top. Here's the best part. They chipped the glass in the process and now I'm stuck with a chipped crooked door for $200 with no offer to fix in any way. I was so disappointed I just paid to get them out of my life. Cost to fix this mess? 700$ for new door to be cut and installed. I guarantee it won't be Marco doing the work. I would happily remove this review but they offered no solution other than me paying more.

My fiancé and I had gotten a few quotes for a shower glass door during the covid pandemic, but…read morenever got around to getting it done. We finally decided it was time to finish our bathroom. I found xpress shower doors and mirrors through Angie's list. John came in for an estimate the same week, he was very friendly, gave us a pretty reasonable price, and provided excellent customer service. We had originally planned to look for other estimates but decided to hire him on the spot. We had our new shower door installed within a week from finding out about his company. I'm very impressed with the result and ended up hiring him to replace a window as well.

John was knowledgeable and took his time to measure my bathroom enclosure . His workers did a…read morevery good job and they were very nice. Happy with the results...

Worst company to deal with. I needed a 1/4 inch tempered glass for my oven. They charged for it…read moreand put in a 1/8th inch and no insulation. I called them back and all they can do is argue. Lost my money but will never use them again. Save yourself from a terrible experience and use some other company. Any company would be better.

These guys are the best in the business, Steve , Connor, and Pete are extremely knowledgeable and…read morehelpful, I have been working with them for years on all my glass projects and recommend them to all my friends and family.

Carlos and his team provided excellent service and a great finished product. They arrived at the…read morescheduled time, not a minute late, which is rearer than rear in Miami. Fast turn around time between consultation, measurement and installation. Clean and courteous service. I would definitely recommend this company.

We are very pleased with our shower enclosure, great job! Very professional presentation when they…read moregave us an estimate. The installation was completed in the time they promised, no delays. They are very neat, they cleaned thoroughly the work area before leaving. They were also very kind to look at an existing shower door in another bathroom and adjusted it for us. Thank you for a job well done!

They did exactly what they said they would do for a fare price…read more They were responsive and professional.

I mismeasured and they recut my glass at no extra charge. Everything was so well done, start to…read morefinish. Fair prices , professional in every way! Glass USA is my goto

I highly recommend them. They quoted me for a shower door for a new bathroom. They responded…read morequickly, gave me a fair price, the timeline given was almost exact to the day, and the installation was flawless. Don't think twice, hire them. They are very professional and do an amazing job. The installers even did me a favor of adjusting another shower door sold and installed by a different company .

Very professional and reasonable prices. Don't search any further this is "the one". Install team…read moreuses care lays blankets and takes their time to get it right. Also easy scheduling. Thanks again looks awesome !!

They don't answer the phone most of the time and don't return calls…read more They came highly recommended to me but I couldn't work with them

They could try answering their phone for openers. Called twice. Got an automated this phone is out…read moreof service.

I had a shower door replace the put in as the original door done by a different company shattered…read more Randy came out did an estimate, due to COVID-19 the install was delay Finally the install happens and there's a scratch on the glass, I asked RANDY if he would give me a discount and we call it a day, his answer was I rather not I would like to replace the door and you be 100% happy This is great customer service I would recommend RANDY and his team very professional and on time if I ever need any work again I know who I'm calling

Absolutely loved our new glass shower screens! Reasonably priced, professional service and fast…read moreinstallation. I was skeptical about hiring a company that I only came across online but it turned out great. Would 100% recommend. We were looking for extra clear low iron glass and they had exactly what we needed. So happy, thank you!